869 Maryland Mazda/1000 Service Centers

Jim Wright is the best car sales person I have ever - shereelfriedman

Jim Wright is the best car sales person I have ever worked with. My husband and I met Jim when we bought our first Mercedes-Benz in 1999 and have purchased 6 more cars from Jim over the years. Jim is not just a great salesman but a really nice guy. When I come in for service I peek into the showroom to see if Jim is with a client and if not, he is always welling to stop for a quick chat. Euro Motors has been a wonderful car buying experience over the years and we are grateful for their impeccable service.

Outstanding service - Amanda

Stephen was absolutely great, professional and friendly. From the time I tried to make the appointment online. He called me back and made the appointment for me. I received constant reminders about my appointment. While my car was in service, he kept me updated. There were a couple more issues that needed attention. He called me to explain what needed to be done and asked if they could go ahead. I picked up the car at the end of the day. He had it washed. The whole experience was great. Thank you Stephen.

Sales and service teams are excellent. I've been buying... - Caddy06

Sales and service teams are excellent. I've been buying and serving my vehicles here for over 10 years. Referenced my friends and family remembers.

Got me in and out fast. - dlturner

Got me in and out fast. My engine light had come on .and I had a wedding to get to.

Great service department, done on time and done right. - ljhagerty2

Great service department, done on time and done right.easy to make an appointment, and friendly staff.

Whitney is the absolute best! - Jordanlau89

Whitney is the absolute best! Very detailed and makes the process so easy! She’s patient, listens and explains everything very effectively!

Amazing! - nat82

Amazing! Best dealership around! Caroline is excellent and always goes above and beyond to make sure the customer is happy.

The service department is outstanding, we've had 4 cars - Edward

The service department is outstanding, we've had 4 cars serviced here over 17 years and they are always professional, organized, and communicative. Our experience has been that quality dealer service is actually the lowest cost of ownership, providing highly reliable operation from new warranty to well over 100K and 150K miles.

No pressure sales, service is reasonable and reliable. - cbockting

No pressure sales, service is reasonable and reliable. Always greeted professionally. That is why we have bought 2 cars here within the last 6 years. Already looking to buy a 3rd in the very near future. Chris is outstanding, very down to earth and even when we just stop by for service he will make time to talk. I have yet to meet anyone there who is not polite, friendly and professional.

Service with smile packed with patience- that's Raj. - Darlingdebbie613

Service with smile packed with patience- that's Raj. He treats me like I'm his only customer - even though he knows I won't be buying again anytime soon. Haha- famous last words. I bought a new '23 Forester in 8/23 and traded up in 11/24. I just can't stay away from the service and the value. Thanks Raj!

Great dealership. - TR

Great dealership. I’ve bought and serviced my Subaru at this location. They’ve been awesome

Absolutely hands-down one of the best dealerships to work - rllb

Absolutely hands-down one of the best dealerships to work with! From sales, to service, to parts, this is a well-managed, well-oiled enterprise that knows how to take care of people. They really do make you feel like family.

JR Dunkin has serviced my vehicle before; I so appreciate... - mhswacina

JR Dunkin has serviced my vehicle before; I so appreciate him! He is very kind, considerate, he makes me feel like I am his only concern. He explains everything clearly and is willing to answer any question. Very professional and people-focused.

So,like most,my good lady hates having to take her car - CT

So,like most,my good lady hates having to take her car for service,I often try and do that for her,but could not on this occasion,As I am all about customer care(been force fed this in the industry I choose to work),I expect 3 things, Professionalism,Quality Service.Fair pricing.Heritage Jeep,Owings Mills,hit all 3 markers.My wife advised me that her Service Advisor was phenomenal,her name is Lejuan Robinson,who was,according to my good lady,was upbeat,friendly, professional and kept my wife informed at all times,the customer lounge has been dramatically updated making a very nice,relaxing wait area.The Techs actually working on vehicles were rapid in their turnaround on customer vehicles,yet all work completed on my wife’s car was faultless.Big Kudos to Heritage Jeep for maintains a high standard for a long time,as noted in previous reviews when I wanted ALL fluids changed on my Jeep.Well done Heritage,well done Lejuan for your representation of your company.

I was unsure who help me set up navigation in my vehicle, - Ohriole

I was unsure who help me set up navigation in my vehicle, sales or service. I received an answer to my question almost immediately and am planning on taking it in next week

Gabriel Is a leader motivated by a genuine love for his - admbeanv

Gabriel Is a leader motivated by a genuine love for his job and helping people and truly goes above and beyond for his customers. I specifically want to recognize his outstanding persistence in getting issues resolved. His leadership is a credit to Heritage Volkswagen. He is instrumental in achieving the goals of the dealership and that exceeds this customer's expectations. His contributions will not go unnoticed and I want to publicly acknowledge his efforts and kindness! Angela B.

Francis Green was very Professional and helpful during - bobrussell756

Francis Green was very Professional and helpful during and after my Atlas was serviced. He explained everything and is very knowledgeable.

They are very professional. - mamj4ofus

They are very professional. The service is excellent. I never feel oressed into anything. They always check for rebates or warranties.