We were in the market for a car and made an appointment - SM
We were in the market for a car and made an appointment with Niko Sanders at Sheehy Mazda in Hagerstown. When we arrived, we were greeted warmly by the store manager at the parking lot. Once we told him that we had an appointment with Niko, he very quickly got someone to inform Niko that we had arrived.
Niko was very friendly, helpful, knowledgable and professional. With his help, in no time we zoned in on the car that best fits us. We then ordered our car, put down our deposit, and waited for the car to arrive. Unfortunately there were a few unexpected hurdles. We felt that both Niko and the manager went above and beyond to get us the car that we wanted in a timely manner, and Boy oh Boy, did they deliver!!!
Within two days we were driving home in our brand new car, feeling satisfied and grateful, not only with the car but with the pleasant process throughout.
Niko continued his amazing customer service with follow up calls to check on how were doing with car and offered continued orientation of the car if we ever needed it.
We felt Sheehy Mazda Hagerstown, and particularly Niko, has been outstanding, and we would highly recommend!
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