8 Louisiana Mercedes-Benz Dealers

First, I want to give my advisor Clovis B a standing - keieradaniels

First, I want to give my advisor Clovis B a standing ovation for all the knowledge he has given me regarding my vehicle as well as always being so professional, friendly, and educated when it comes to any questions I have regarding my GLC300 truck. However, what saddens me is that I notified on today by the dealership that they would not compensate me for a cracked windshield that occurred at the Mercedes Benz of Baton Rouge. As you may know we experienced some snow on last week and my vehicle was left at the dealership for repair(an issue that wasn’t resolved when I brought my vehicle in December 2024). My truck had been sitting at the dealership for 2 whole weeks, and when I initially brought it in there was NO cracks on my windshield, however when I picked it up on today there were TWO cracks on the windshield and I was told that unfortunately it was due to the “weather”, and I would have to take care of it myself . Not to mention my vehicle was brought to Mercedes Benz of Baton Rouge on December 31, 2024 and stayed until January 3, 2025, and I was advised that the sensor in question didn’t show. On January 3, 2025 after picking up my vehicle the same sensor came on again and I had to bring my vehicle back to the dealership for the second time. Now this second time I picked it up with two cracks in the windshield, and was told to file an insurance claim which I would have to cover the cost. I will NOT be returning to Mercedes Benz of Baton Rouge due to way upper management handled this situation. I have been to this dealerships on numerous occasions and to have this happen and be treated this way is disturbing.

Very helpful, professional, helped me to get the best - Chanel Barbie

Very helpful, professional, helped me to get the best deal possible! I had many issues with my purchase but he made everything a breeze.

Everyone was helpful and friendly as well as - Cblack3415

Everyone was helpful and friendly as well as knowledgeable and efficient. It was a pleasure to do business with them.

I love Mercedes Benz of Shreveport. - chakahill20

I love Mercedes Benz of Shreveport. Customer service is top tier and fast and quick the wait was not long at all to get my car maintenance. Everyone was very friendly and made sure I was comfortable while I wait till vehicle was done. Thank you Mercedes for all you do

Great Dealership, Great Sales Experience. I purchased my... - Alpiner

Great Dealership, Great Sales Experience. I purchased my car sight unseen, out of state and everything was exactly as depicted. No nasty surprises, nothing. Stephanie and team delivered a great experience, no pressure. Registration was also a breeze. Great dealership, thank you team!

We bought a suv thinking being 2020 GLC 300 it would come - boilermaker_1_99

We bought a suv thinking being 2020 GLC 300 it would come with navigation but no and they never say anything aabout not have and you can't get it on that suv if we would have known it we would have not bought it NOT HAPPY

I drove 9 hours to and from Houston to get the vehicle,... - TennisNoob

I drove 9 hours to and from Houston to get the vehicle, service, and delivery experience consumers should be getting. Patrick Harrison has been beyond helpful and pleasant to work with. Patrick and Walker does not give the run around and BS that local Houston dealers are known for giving. I've purchased many cars (Lamborghini, Porsche, BMW, Mercedes, Jaguar, Lexus, etc.) throughout the years and I can say Walker has given me the most detailed delivery experience over the rest of them. Finance was great as well, so as the other staff that was at Walker. Usually you walk into a dealership and you only get greeted by the sales that sold you vehicle but Walker as a whole felt more of a local family business that was welcoming. Patrick was super detailed pre-purchase and continued to follow up on the vehicle production, when it shipped out, when it was in transit, when it arrived, and even when I was on my way home. The 9 hour drive was well worth it.