349 Kentucky Used Car Dealers

This place is unprofessional and what you see online is - Mattperkins0311

This place is unprofessional and what you see online is not what the vehicle looks like in person. A lot of the cars on the lot have rebuilt titles and they have been halfway repaired. The Chevy Equinox I got was a rebuilt after being told it just had minor front end damage. Minor front end damage doesn’t make all the air bags deploy and cause the hood to be miss aligned. They will lie and say they told you these things which they do not or they sent an email telling about it which I never saw at all. Stay away from this place. They will take your money anyway they can.

Superb fast quick easy was in and out in a matter of momen - Dale E Stine

I would have to say for the opportunity to create a way to and from work is well worth the investment if you happen to go in there I'd say talk with any of the staff the company is within itself a great company.

We purchased a used SUV. - judedean

We purchased a used SUV. Our salesman was Eli . He took us on several test drives and was very professional. There was no pressure and for us that was a plus. This the second SUV that we have bought from Audi of Lexington. I would recommend that you give them a try. I think you will be pleased. They detailed our car before we left with it. They also gave us a car fax. We were given a list of things that they had checked and preformed on the car. We are very happy with our purchase.

Great Autos. I’ve bought several over the years. Their... - mooker1969

Great Autos. I’ve bought several over the years. Their quality keeps getting better and better. Try them first before you go somewhere else. Thanks so much.

Wont respond to text messages, emails or phone. - cjmishio

Wont respond to text messages, emails or phone....not sure why they are in business? Money in hand!

Was sold a used 2013 F150 back in 2023, upon first glance - griffinmalston

Was sold a used 2013 F150 back in 2023, upon first glance everything looked find and the truck ran beautifully. The truck was wet when I arrived so I just assumed the rinsed it off before I arrived that evening but the water was used to mask the chip in the middle of the windshield that was clearly visible the next day when the sun was up. A few months down the road I fill up with gas, head down the road a few miles when the fuel neck warning light pops up on the dash so I pull over at the next gas station to find my fuel tank almost dragging the ground as one of the fuel tank straps was rusted completely through and had snapped. That weekend as I was changing the oil and replacing the fuel tank straps I found over spray on the dealer oil filter that was installed, paint overspray from the dealership concealing the rust damage. Both lower control arms had to be replaced due to rust as well, one with a hole rusted through that had been covered with some type putty, and the bottom of the cab had painted tape the began to fall off cooler months rolled in that year. They refuse to renegotiate the sale price as the truck was not worth what was originally agreed upon with the considerable amount of rust that they had concealed however, they did offer to reimbursed me for the control, arms and fuel tank straps But at that point, I was so disgusted I wanted nothing else to do with them so never again will I do business with Gates Ford Lincoln in Richmond Kentucky. I will also be on the lookout for the same shady business practices at other dealerships.

Great experience. - Brandon

Great experience. Friendly atmosphere. No hassle car buying experience. Great customer service. Kyron was our sales representative. Highly recommend.

The entire buying process was easy and handled in a very - rfuller_1148

The entire buying process was easy and handled in a very timely manner. Bob is an excellent person to buy a vehicle from. He takes time to answer all of our questions and is never pushy or exerts any pressure to close the deal. We are extremely happy with the vehicle we purchased and will be a returning customer dealing with Bob.

Wonderful experience and fast responses. - AJ Cooper

Wonderful experience and fast responses. We made the deal over the phone before driving 4 hrs to make a purchase. Highly recommend!

Pirchased 2 cars here & would do it again! - janinky

Pirchased 2 cars here & would do it again! Both in good condition and reasonably priced!

one great expeirence after another - DCServices

Myself and several members of my family have bought vehicles from Tom. Each time we were more than satisfied. All his cars are in top shape for used vehicles and are serviced before they hit the lot. When he didnt have what we were looking for he found it for us. after the fact he didnt try and milk us for finders fees or any of that nonsense other dealers do. All said this is the best place for honest used cars, trucks, and SUV. I suggest everyone go to Tom Leis

I purchased & paid cash for a red 2011 Toyota Prius in - fnjwiles

I purchased & paid cash for a red 2011 Toyota Prius in January 2024 and have not yet received the title for my car. This is May 3, 2024. I do not recommend this dealers business for getting a title for a car.

Mo and his sales staff were awesome. - morrison.seth1112

Mo and his sales staff were awesome. They bent over backwards to make me a good deal and worked for hours attempting to get me the best financing possible. I ended up buying a Nissan Armada with relatively high miles and Mr. Mo gave me a 3 month warranty to make me deal more comfortable. It’s been nearly a month now and I haven’t had any trouble and love my new ride. Perfect for a family of 4 with a giant fat dog. Thanks guys. I’ll definitely be back next time to see what you have in inventory.

DO NOT DO BUSINESS HERE STAY AWAY - Trellytrell502

Was there with my partner from 5:30 to 7:30. They ran his credit and we drove at least 2 cars. My partner had all his paystubs and everything , was being completely honest with the sales guy everything was going smoothly. We asked multiple times for a CarFax for the vehicles he was interested in. We kept getting told “there printing them”, “he’s printing them while we drive”. YEAH RIGHT. 7:30 rolls around and we still are asking for CarFax’s that are for some reason “not to be seen” not to mention not once were we told the price of any car or shown anything. This dealership was a huge let down. The customer service was extremely rude with us when we were leaving since we couldn’t see a CarFax on a vehicle ! Not being able to produce a CarFax for your customer is super shady business. I hope this dealership goes down . I would NOT buy a car here or give them my business or Personal information. Not to mention not supplying you with any kind of privacy statements or signed copies of when your credit gets ran. They ran my partners credit 12 times!!! DO NOT DO BUSINESS HERE!!!

Stress-free visit... - anamaniac

Doren was very professional and knowledgeable about the vehicles I test drove. (Armada & Pathfinder) Did not purchase because they didn't have exactly what I was looking for. No sales pressure at all. Explained everything about how the CarMax process works. Was offered a very fair price for trade-in (10% higher than local dealership of same brand as my trade-in).

No attempt was made to reply to my inquiry. So I have no... - Phoenix

No attempt was made to reply to my inquiry. So I have no idea if they still have the vehicle or not and there are still no pictures of the actual car posted on the ad anywhere.

awesome people to deal with. - breed

awesome people to deal with. Ben Rose goes above and beyond. No pressure at all just wants to make sure you are getting what you want.

Called and talked to a sales rep who didn't seem that he - Evan Johnston

Called and talked to a sales rep who didn't seem that he knew anything about selling a car. Needed information about shipping the car, and he gave me a South Carolina number that was disconnected. Never tried to call back or follow up. Possible scammers or just really bad at their job.

Amazing service by CRYSTAL. - JEvans7

I give car mart of Elizabethtown an Outstanding, Qualuty, Professional, 5 Star Review. Crystal, is an awesome Sales Rep/Agent. Absolutely the best experience I've had in purchasing my vehicle. Crystal was very informative. She had all the information/answers, which played a major role in my decision making. Crystal approach was welcoming. I did not feel pressure or hounded. Her guidance through this process was smooth. She guided me with the pros & cons. This allowed me to weigh my options in greater details. Buying a car is a mojor financial purchase. Crytal was dillgent. Her diligence made me fell very comfortable. In conclusion, Crystal answered all my concerns & worries. Infact, Crystal was so Professional, along with being a great asset to this company, I came back to Purchase a second vehicle. So, to purchase a second vehicle is the ultimate compliant to Sales Rep. It speaks volumes to her salesmanship character. I truly recommend Crystal and Car Mart of Elizabethtown. Ask for Crystal & Tell them I sent you.

My experience with them was awesome and not only was the - Ruby Bell

My experience with them was awesome and not only was the customer service great, I received the car I wanted. Definitely will shop here again.

Do not buy a car from this dealership under any circumstance - CA2Lex

Purchased a Volvo S 60 in February 2017 when I took delivery service light was on Dash salesman and dealership committed to pay to fix whatever the problem was. After five dealerships, four separate auto repair shops including the Lexington bar about dealership, visits multiple phone calls to the immature salesman Clay Carol they will not allowed me to speak to management Michael Michele owner. Today's visit they denied a conversation with the owner the repair bill is 3600. Plus 180 already paid out of my pocket which I have not been reimbursed for . The salesman has made commitments that obviously he cannot keep him refuses to turn the issue over to management. I am filing a lawsuit have notified the lender and will continueon every social media available

Scam outfit. Do not believe what you read about auto online. - Ohmark

I read the review of the Mazda above with interest. I bought a Jaguar through eBay from this outfit. I guess Doug tells everyone the same story! Had it shipped and it was not as it was presented. Was told no wrecks and just a little interior wear and such. The paint job on the front bumper could have been done as well with a brush. The other damage was evident in the rear since nothing is aligned or fits properly. He said he lost money on the deal... The interior was clean but nothing works correctly. He said he would have kept it for himself when I called to get resolution about how they misreprented it online but it was too fast and he didn't want to get ticketed. He was absurd in his demeanor. Run away from these folks as fast as you can. Karen, on the other hand was always pleasant on the phone, bless her heart for having to work at such a scam outfit.

Great experience - danger dan

This dealership is very competitively priced, the salesman was easy to work with, they treat you right without haggeling. Quality used vehicles and a great price!

Friendly staff took care of me. - kroutson1

Friendly staff took care of me. They were able to help me get the car I wanted for a great price!

Best Used Car Buying Experience Ever! - Alan9664

I highly recommend Cobra Motors. The dealer went above and beyond in order to win my trust. 100% truthful about the car history and condition. Got a great car at a very reasonable price.

Hutch Ford is incredible. - jaryd.crum

Hutch Ford is incredible. The customer service is unmatched and I will definitely recommend them in the future.

Do not buy here. - liand2040

When we checked out a 2006 Chevy Malibu here - it looked great - drove great on the test run, and it was priced for about $5,000. As soon as I drove it off the lot (after I filled it up, mind you -- it was left on E for a reason) it had issues. It began to make strange noises coming from what seemed to be the drivers front side under the wheel. I took it straight away to a tire place across the street and they told me that whoever sold it to me replaced half of what needed to be replaced and left the rest to us. We signed a "buy as is" contract so we (my dad & I) couldn't go back and complain. Several months later now, I'm STILL having issues with the car. I've had the breaks changed (which were almost out) as well as those things near the tire replaced. It's left me stranded several times - and yet when I first got it - it seemed fine. The whole dang computer is having issues... and the guy who worked on it informed us that it was in a rather serious wreck that could have triggered the whole onset of the problems. There are also RECALLS that had been put out for this particular model that could have been fixed before being sold - that were not fixed. More time lost for me. DO NOT BUY FROM THESE PEOPLE. THEY SEEM FRIENDLY BUT THEY WILL CHEAT YOU OUT OF YOUR MONEY. They didn't have a lot of answers to questions my dad had either. Their "I don't know" - I'm sure, wasn't one of ignorance.

I can't remember the salesperson's name but he was not... - Not Satisfied

I can't remember the salesperson's name but he was not very experienced and their service person should be fired. The car was nice, I test drove it with the gas light on, I asked if they were planning to put gas in it before I drove it and was advised that I would be fine. Not very comforting. I came back and while being under personal pressure, had wrecked my previous car and had one day left in my rental, I made an offer. The sales rep had to call someone that was not there to advise of the offer. He then tried to negotiate with me while repeating the information to the person on the phone. I felt like I was on a bad game show. After negotiating the price I accepted and we started the paperwork. I ended up helping the salesperson complete his portion of the paperwork, again, not much experience. The brakes squealed a bit during the test drive but the temperature outside was close to dew point so I thought that the squeal was moisture related. turns out, two calipers were seized and warped both rotors. Once I got home I washed it and brought it the garage to inspect the fluids more. I found the brake fluid to be burnt and the oil in the crankcase to be well past it's change interval. You would think that a brake inspection and oil change would be automatic when they receive the cars on the lot. I will not go back and would not recommend them.