CarMax

Everything went really well. Pretty seamless process. Only issue is I had to spend $500 on a new battery 3 weeks after the purchase Pretty seamless process. Only issue is I had to spend $500 on a new battery 3 weeks after the purchase More

My experience at this CarMax location was very positive. The staff is friendly and knowledgeable. The process of buying my car was smooth - from the test drives of multiple cars to the actual purchase. Know The staff is friendly and knowledgeable. The process of buying my car was smooth - from the test drives of multiple cars to the actual purchase. Knowing about the non-negotiable price to the 30 day warranty makes buying a "new" car easy. More

Runs incredibly smoothly and professionally. The facility seems very organized and welcoming to the guests. The facility seems very organized and welcoming to the guests. More

We had a very positive experience. Abdennour was very knowledgeable and assisted us in every phase of the process. We highly recommend him and CarMax! Abdennour was very knowledgeable and assisted us in every phase of the process. We highly recommend him and CarMax! More

Fantastic experience. We purchased a vehicle but had some troubles at first, but the entire team, including Crissy and her sales manager, as well as Zach and the rest of t We purchased a vehicle but had some troubles at first, but the entire team, including Crissy and her sales manager, as well as Zach and the rest of the service team and, frankly, the entire staff at CarMax of Louisville. They acknowledged the issues and made it right. In the end, it was a very pleasant experience. As far as we are concerned, this is as good as it gets when purchasing a vehicle. Everyone was courteous, professional, and respectful. There was no high pressure sales tactics. Our son has bought several cars there and encouraged my sister-in-law to buy a car there about a year ago. They had the same experience, and we all will recommend CarMax of Louisville and its team to everyone we know. Again - I cannot say enough about how great Crissy Van was in the purchase experience, and Zach Silvertooth was phenomenal in fixing the issues that arose after the sale. Just very good people who are doing great work. More

very nice people and great service. the cars are nice and clean , the sales people are very helpful in answering all our questions. it was great the cars are nice and clean , the sales people are very helpful in answering all our questions. it was great More

Service Center has been top notch! CarMax addressed all of my issues with the utmost professionalism! CarMax addressed all of my issues with the utmost professionalism! More

Loved my experience at Car Max! Everyone here is so friendly and super helpful. I would 100% buy from them again. Everyone here is so friendly and super helpful. I would 100% buy from them again. More

Anthony Williams is EXCEPTIONAL! ! He is AWESOME AT HIS JOB!! He is very patient and a true professional. I would recommend Anthony Williams to all of my family, friends and colleague ! He is AWESOME AT HIS JOB!! He is very patient and a true professional. I would recommend Anthony Williams to all of my family, friends and colleagues. He makes CARMAX WHAT IT IS! Working with People to get them into a quality vehicle!! More

Very professional, courteous, and willing to answer all my questions. Everything was explained in great detail. The down payment and trade in process was quick and easy. The car was exactly what was shown my questions. Everything was explained in great detail. The down payment and trade in process was quick and easy. The car was exactly what was shown on the website. They double checked everything, and recleaned the car again before I received the keys. Thank you Anthony for making it a pleasant experience. More