7 Kentucky Kia Dealers

JEROME HARRIS is an excellent Sr. - TMF

JEROME HARRIS is an excellent Sr. Sales Consultant. We have worked with Jerome for the last two Kias we purchased and plan on working with Jerome in less than two years when our lease comes due! We highly recommend working with Jerome!

The service department replaced engine on 2014 KIA - cmcclanahan1985

The service department replaced engine on 2014 KIA Sorento. Vehicle was authorized to repair Oct. 2023 by a third party warranty company and the engine replacement took the service department 21 months to complete, they did not replace serpentine belt after vehicle sat on the lot for 21 months and did not place a call to me asking if I would like the serpentine belt changed. After receiving vehicle, I was forced to replace a tire and other misc. items due to vehicle sitting for a long period of time. I then replaced 2 quarts of transmission fluid because the service department claims they did not touch transmission or lines that connect engine to transmission when they replaced the ENGINE. Too many assumptions, poor communication skills, no accountability and poor customer service, among other items. They will not respond to calls or messages. I do not know how the buying experience is here but my experience with the service department was a 21 month nightmare. If anyone has a 3.3L V6 engine in a Kia. Good luck!

My husband and I stopped by to look at a car with our - ScottieandBecky

My husband and I stopped by to look at a car with our daughter. We had stopped at another Kia dealer and they did not know anything about the car they we showing our daughter. We asked the salesman about the Sportage Hybrid and not only did he show it to us, he explained every little thing. He is the BEST! If you are looking for a great car, go down to Kia Store East and ask for Kenneth Meeks. He will go above and beyond. Scottie, Becky and Whitney

Thoughtful, practical, knowledgeable, friendly staff. - Rachelledw8

Thoughtful, practical, knowledgeable, friendly staff. I went in with my preferences and limitations. They made it work even though some of my information jeopardized my chances of qualifying for the purchase. I really needed a new car and they truly went the extra mile getting me into a car I LOVE!

I've collected cars since 1984, and it's hard to buy - peedenmark7

I've collected cars since 1984, and it's hard to buy vehicles sight unseen from 4-5 states away, Michael Zheng and the rest of the Don Franklin team who were involved with my purchase of a 2005 Dodge Ram Daytona, made things easy with a multitude of extra pictures, videos and in the end to get the vehicle into my price comfortable point even had the vehicle delivered to me. Love this truck, it is in better condition than anticipated, I hope it's as mechanically sound as it looks, but for now, I extend my deepest gratitude to ALL who made this deal happen!

Brian Silverhorn - Wileykm

Brian was very professional, patient, and kind. Brian was not pushy in any kind of way. We walked away happy with all Brian was able to do for us and our requests. Thanks Brian!