14 Kentucky Hyundai Dealers

My wife and I were in Lexington from KC for a wedding. - Jewell Fam

My wife and I were in Lexington from KC for a wedding. Our 2023 Tucson hybrid broke down and would not start. We had to boost the hybrid battery. We were able to drive it to Cronin Hyundai a few miles away. The service team here was awesome. Many thanks to Travis, Joey and Ryan in parts. We got connected to Enterprise and got a rental for the weekend. The parts we needed — Battery Management System and 12Volt integrated battery were not available. We decided to start the car up Monday morning and drive back to KC without cutting the car off. We also bought a high amp battery booster in case the car died on the road. They were so helpful as we considered our options and in getting us ready to roll. Travis even called us on Tuesday morning to make sure we got home safely. My dealership in KC has talked to them about what needs to be done to make the repairs. They were so nice to us in a very stressful situation. Good folks.

Carlos was a wonderful person to work with. - Babyann1973

Carlos was a wonderful person to work with. Made the long drive a pleasure to do

Wonderful experience at Genesis of Louisville. - marklericos

Wonderful experience at Genesis of Louisville. Joey is a top notch salesman because he doesn't push, he informs and makes sure I m comfortable and have all the questions answered. They allowed me to take the GV70 home for the night and experience the car with my family before making decision. Finally, i had a comfort range financially and they met me in that range so I was 100% with buying the vehicle. Couldn't be happier with my experience. Thank you to Carlos, Joey and entire Genesis team! - Mark Lericos

Scheduling my Jeep for service was quick and convenient - mrlittle27

Scheduling my Jeep for service was quick and convenient Very clean facility and welcoming environment Courteous and friendly staff Serviced my Jeep quickly

I went to the Kerry Hyundai dealership and I had an - prilllynn

I went to the Kerry Hyundai dealership and I had an exceptional experience. My sales representative Robin was excellent. Everything from the moment I contacted the dealership was great. They worked hard and told me exactly what I was going to need to do to get into a new vehicle. They were very transparent and helped me with everything right down to explaining and showing me the different features that my new vehicle had. I would highly recommend this place to anyone needing a new or used vehicle. They also have a very good selectin of vehicles.

We were an out-of-state buyer. - bmwz310505

We were an out-of-state buyer. The process was hassle free and a pleasant buying experience. Thank you Mike and your team for making this a seamless transaction!

Since 2007 I have purchased a Hyundai Elantra, 2 - wlaffitte_91

Since 2007 I have purchased a Hyundai Elantra, 2 different Tuscon's and a Santa Fe, 4 cars total, all brand new from this dealership the Santa Fe was a 2018 and the last new car I will ever purchase from this dealership. In those 10 years between the cars, service and maintenance I've guesstimated spending roughly $80 to $100K and they have lost me as a life long loyal customer after the 7 long years I've dealt with the dealership and their service department on the Santa Fe. Within the first week of ownership the car wouldn't start and had to be towed and I found out they told me they sold me an All wheel drive vehicle, I paid for an AWD vehicle and in fact it was a Front Wheel drive vehicle, Next at around 13,000 miles the engine went into a safety mode for a catastrophic engine failure issue, it was the knock sensor they had the car a month trying to fix that issue. When I asked to speak to the general manger and asked him to take the car back at this point and give me a new one, he was completely sarcastic with me and asked me if I wanted him to make all my mortgage payments too while he was at it! Next came the oil consumption issues and the year long fight with the dealership and Hyundai to fix it. They had the car almost six months after 2 month long oil consumption tests. Then after having the car back for less than 2 weeks, I had it back in the service department multiple times because it was shifting badly, their service department kept saying they couldn't replicate the issue and wouldn't you know it the engine threw itself back into a safety mode not going over 40 mph because when they had it for the 6 months and finally replaced the engine, they put the heads into the wrong positions and they needed to be switched out. I was constantly made to feel like I was crazy and there was nothing wrong with this vehicle. The service department was awful, they were all rude except for Grover. I did at one point speak to the owner, or another general manager who had the audacity to say he would cut me a REALLY good deal on the next car I purchased from them but they couldn't do anything else for me on the Santa Fe! I will NEVER purchase another Hyundai or another vehicle from any KERRY dealership. I tell anyone who will listen about my experience and warn them to steer clear. DO NOT spend your money here!

We had a great experience at Don Franklin Hyundai in - BillJones270

We had a great experience at Don Franklin Hyundai in Lexington. The showroom is beautiful and they had several options of the specific vehicle we were interested in. In fact, I'd say that this dealership has one of the best selections in the state. We passed at least 2 dealers to get to this one. Our sales person, Chad, was patient and great to deal with. This is our second Hyundai but our first from Don Franklin in Lexington and we are very pleased with both the car and the dealership. I highly recommend the dealership and especially Chad who, I feel went out of his way to ensure our happiness. Thank you Chad and Don Franklin Lexington Hyundai!

I recently bought two new cars at this dealership. The... - Grandchildren@3

I recently bought two new cars at this dealership. The salesmen just answered my questions without any pressure sales pitches. The finance manager which I call "The finance wizard" was amazing! He was truly honest about everything from the beginning. No three hour false back and forth like the other dealerships that wear you out until you agree to a payment that you cant afford. If you have to worry about making a payment every month that you are struggling to afford, it makes it impossible to enjoy your new car. Will went to bat for us with everything he had and got us a payment that we could afford ! For anyone who is thinking about buying a new vehicle but think they cant afford a big payment or dont have perfect credit like us..., you owe it to yourself to give Will a chance to help you. We got a payment that we could afford with zero percent financing! Hyundai is one of the most reliable cars on the market with the best warranty on the market. Oh yeah, and their cars have tons of extra features including incredible safety features that are standard which dont cost extra like the competition charges for.

Amazing! - Cody wilson

Great place to go! Ask for nina only she'll make sure you're taken care of. Her attitude and personality is award winning. Really made the whole car buying experience amazing.

If I could give a 0-star rating, I would. - highlydisappointed

If I could give a 0-star rating, I would. I was with a family member when she bought a Santa Fe from this dealership. It was a trade in, and they claimed it had been in the service department to be checked out. Obviously, that was not the case. The motor has a recall and the car leaks oil badly. Took the car back in the next day and they refuse to fix it. They told her that it would cost her 4000 to fix the issue. Not an honest dealership.

Pricing that beat my local dealer by $2000 - KCfromNC

I had a great experience with Don Franklin Hyundai. I was looking for a new 2020 Elantra and considered several dealers across the Southeast. The price they advertised online was legitimate (not always the case with other dealers), and it beat my local dealer in NC by $2000. They were very transparent with pricing, and gave prompt service as well!

I took my car here for service and paid out a quite a bit - Johnsonanita1971

I took my car here for service and paid out a quite a bit of money to get my car back not fixed as promised they also stole out my trunk I wish I had checked for reviews first

Hi everyone I came in with a friend so she could buy a - reverendjohn

Hi everyone I came in with a friend so she could buy a car we talked with Bob walker and he got her approval she had a 40 % down payment and all was good . He came back and bragged about how good he was at getting her approved then next day told her she wouldn't be able to get the car ...with as much as she was putting for down payment anyone would have financed her..for some reason he wouldn't even make eye contact with me he would only talk with her like I wasn't there ....I do not recommend this dealership to anyone They think they are so good but how is that when someone doesn't even get a car Stay away from this place they are shaddy