1,139 Indiana SRT Service Centers

Thanks to Liz and Stephanie in the Service Department I - smmccormick

Thanks to Liz and Stephanie in the Service Department I finally got my care fixed. Thank you for all your help.

I’ve been a customer since Andy Mohr came to Bloomington. - Richard

I’ve been a customer since Andy Mohr came to Bloomington. I’ve leased one Honda and bought one. All service done there. No complaints.

Great customer service, on our way south for Christmas - twconner

Great customer service, on our way south for Christmas and had truck issues. They got us right in and replaced water pump and got us going, Super friendly and excellent workmanship. Amanda was wonderful and helped us take care of our family.

Great service ! - Darrenchristy32

Great service ! Friendly atmosphere! In and out quickly ! They see to it you are satisfied

David found a $200 discount for me based on work - don_biggs

David found a $200 discount for me based on work performed on a car I sold four years ago at a different Tom Wood dealership.

They're very efficient, doing excellent work in a timely - BF

They're very efficient, doing excellent work in a timely fashion, always courteous and professional

Mark and the team at Bill Estes Chevy went above and - katerrell

Mark and the team at Bill Estes Chevy went above and beyond! I have never been treated so well as I was with Bill Estes Chevy. I was always greeted by name. They thoroughly explained what was happening with my car, they gave me options on proceeding, and then even provided a loaner car for me for the weekend so I wasn't without transportation. I cannot speak more highly of this team! Everyone I encountered was so kind and helpful. Definitely recommend.

Josh in service was great at giving updates, and he even - Jw

Josh in service was great at giving updates, and he even gave me some of his lunch!

Awesome service dept! - Chrissy

Awesome service dept!!!👍🏻😁 Had several things done. A part was back ordered, no fault of Bozaks. I was kept updated & informed daily of my vehicle status. All other work was completed in a very timely manner. Everyone at Bosaks is very friendly & easy to work with, attentive to a very big dissruption in my life (not having your car) they were AWESOME in keeping in inconvenience to a bare minimum, were ALWAYS available, communicated daily! Wonderful business service, sales, everything!! Great job team!!! It certainly reflects how important your customers are to you! Thanx a bunch💯😁

Had horrible experience here. - Mart

Had horrible experience here. Repaired shifter slipped ,now misaligned with letters, numerals again. Gauges back lighting out now. Hood unsecured. Couldn't get sales interested in me.

I was there for service i am new to the area. - R.greene

I was there for service i am new to the area. During my visit the only employee that even spoke to me. Was service advisor. I was there for an hour walked around the new car and used car lots During this time not one salesperson spoke to me several salesperson were standing around talking. I was in and out of the new car area one thing is for sure they will not have to worry about me returning to this dealership i guess that I was the wrong shade for anyone to speak to a potential customer. I have owned 15 toyota vehicles over the years and never had this from a toyota dealership. I have lived in several states and never experienced this as i was told by a neighbor welcome to greenwood.

The folks at Tom O’Brien continue to do a great job and - poesterreich

The folks at Tom O’Brien continue to do a great job and interface very well with the customer. I am particularly pleased with their level of interaction and communication when having a vehicle in for service. Highly recommend their service and sales departments.

Still waiting on my tire. - joegatto2002

Still waiting on my tire. Pressure sensor for my car. They are telling me it is on back order.since 2/24/2025.

Awesome service from the service department. - mannalec

Awesome service from the service department. Very professional and fast in response. Sales department was also friendly and helpful to answer any question I had.

Clean QUICK SERVICE. - Donakers

Clean QUICK SERVICE. THE PEOPLE WERE PROFESSIONAL AND AWARE OF THE SITUATION. THE SERVICE WAS COMPLETE CORRECTLY. THANKS!

I recently had an air bag warning light on the instrument - hobbs

I recently had an air bag warning light on the instrument panel of my daughter's 2009 Honda Civic. It was diagnosed by a local repair shop as a seat belt switch failure and I should take it to Honda because of their life time warranty on seat belts. When I called Neil Huffman Honda in Clarksville, In, I talked to Anel in the service dept. and he was very friendly, professional, and courteous. He got my car in and the tech, Dylan Napier, also diagnosed the same problem code. They repaired my daughter's Civic without any run around or bull s--t! I was pleasantly surprised since her car has almost two hundred thousand miles on it. Thanks again Anel for being so nice and Neil Huffman for honoring the warranty service without a lot of hassle.

Very professional and took go care of me and the car. - scottmilne1962

Very professional and took go care of me and the car. The car was washed and clean they kept me updated as the work was performed.

I have been going to bosak of merrillville for several - Michelle Bonini

I have been going to bosak of merrillville for several years now and I feel so safe , confident and appreciate the service thanks to Kimberly A Degoey .Service advisor She always goes the extra mile , communicates and follows through to make my visit so pleasing .. 👍👍👍👍👍 thumbs up to Kimberly .

Excellent and professional customer service! - Angus

Excellent and professional customer service! Very helpful and took great care of myself and my car.

Excellent service the customer service manager did an - Avery105

Excellent service the customer service manager did an excellent job in getting my truck service . I will be back and I will recommend my friends to visit Bachman for service on their vehicles

The service was awesome and everything was fantastic… no - Sherri

The service was awesome and everything was fantastic… no complaints at all. The service rep did an outstanding job.

To have a 3% charge for using a bank card on a job that - touchdown_822000

To have a 3% charge for using a bank card on a job that is well over $1k is absurd. I can see for smaller amounts, but it didn’t cost you over $37 to take money out of my bank account via debit card. You made money off of a service that isn’t even your proprietary service.

If you're bringing your vehicle here for warrenty repair - Neon

If you're bringing your vehicle here for warrenty repair its possible that you'll wait months also take photos of your vehicle interior/exterior before you drop it off. Full story below: Dropped vehicle off first week of August to a service team member (warrenty issue on transmission bought from them, it lasted only 3000 miles). 3-4 weeks later hear nothing from dealership & call to see if there are any updates, they inform me that the tech quit and they didn't know they had my vehicle (after some run around they find my vehicle and the keys) and assure me they'll get right to it after I have to re-explain the issue with it (they offer me a loaner, I refuse assuming that now that they know they'll be able to get right to the issue.) Fast forward wait a week to give them time have to call to get an update (to speed up the review this happens repeatedly for pretty much 2 months, being given the run around followed by me being forced to call them to even get an update.) I get corporate involved because I ended up asking for a loaner vehicle since I'd been without a vehicle to get to work and was forced to borrow one from a family member (the time had since passed since the service member had said he'd have a loaner available for me and it seemed like they were making no progress on my vehicle the team service member also admitted to me they kept putting off working on my vehicle to work on others.) Corporate gets involved the team service member had told me he'd have a loaner that week for me, he tells corporate he doesn't and won't have one for months. They apparently couldn't because of their corporate structure order me a new trans because of their purchaing policy and corporate had to give them permission. (Fast forward) December 27th the vehicle is finally "fixed" (we'll see) got it back empty of gas, dashboard codes uncleared,paperwork wasn't complete gotta get it another day, and for some reason my rear seat is missing a head rest (hence why I'm warning you to take pictures of your interior/exterior before bringing your vehicles to this dealer.) They clearly don't do lot checks since they didn't even know my vehicle was there, so anyone could steal from your vehicle especially if they forget to lock it on the lot.(no idea why the heck my random headrest went missing extremely weird) Personally don't plan on going back, yes the staff are polite but polite doesn't beget professionalism. At the end of the day you're hearing the story from my side so please by all means take it with a grain of salt I tried to be fair and objective in my review and warn you of clear issues they have there. I don't anticipate they'll fix those issues quite frankly I'm livid, but what can you do other than warn others of the issues. (Note: I understand my vehicle is older and it takes time to find parts for a 2006, however almost 6 months is absolutely ridiculas for a warrenty repair.)

Took care of me and Mt 201i Ram even did a recall fix - willie46151

Took care of me and Mt 201i Ram even did a recall fix causing engine light to stay on. I'm happy. No more engine light.

First visit here in a quite a while due to not-so-great - Dlbeaven1

First visit here in a quite a while due to not-so-great service. Kyleigh Archer was fantastic! She took care of everything, even provided a loaner when my car wasn’t done in time and gave me ‘deal of the day’ which was 20% off my total repair bill. Hare won a customer back with Kyleigh’s impeccable customer service coupled with her genuine attention and very sweet personality! Great job, Kyleigh!!

Excellent service this February. - sadiemom99

Excellent service this February. All my issues were resolved. Betsy, Marty, Dean, and Fireball, as usual, were all helpful and kind. Bryan at the service desk went out of his way to be helpful, and the mechanic who worked on my car did an excellent job.

Kelsey Chevrolet provides a best in class service - mike larosa

Kelsey Chevrolet provides a best in class service experience each time we have an opportunity to work with them!

The representative was friendly and helpful. - Mike

The representative was friendly and helpful. The service was quick and professionally done. Recommended by a friend who purchased a car at this dealership.

Excellent customer service. - jenniefm4046

Excellent customer service. They explain what they are going to service and the cost up front. Very kind people.

Always been pleased with the service on the car and the - Smitsmaryjo

Always been pleased with the service on the car and the way customers are treated since 2018. Keep up the good work!