1,136 Indiana SRT Service Centers

Service department is excellent. - azbasch

Service department is excellent. I’ve been bringing my Toyota 4Runners here for almost 20 years. They never try to upsell. They’re conscientious. Friendly. Reasonably priced. Highly recommend. Today Alex in service fixed my problem over the phone! What a wonderful holiday surprise! Thanks for your continued good service!

DO NOT LET THEM SCAM YOU ON YOUR MOTOR RECALL! - wrpolk6302

DO NOT LET THEM SCAM YOU ON YOUR MOTOR RECALL!! CALL NOBLESVILLE HYUNDAI! Watch out!

They are great at customer service as well being - Bunny

They are great at customer service as well being knowledgeable about their products and timely services. I will choose them first to fix my car and I trust them.

I love it here. - katrinanj31

I love it here. Great people amazing Customer service.. I’m so excited to own my infiniti and being part of the Infiniti family 💜🩷💜🩷

Great service during the purchase and when the car needed - Debbie

Great service during the purchase and when the car needed oil change service. Will go back for next car service.

On June 8, my Jeep Gladiator, died in the Menards - Rickster68

On June 8, my Jeep Gladiator, died in the Menards parking lot in Westfield, IN. It was towed to the dealership in Fishers, IN., where I originally purchased the vehicle 6 weeks prior. On Monday, June 10, 2024, it was taken to Kahlo Jeep, in Noblesville, IN, because it was still under Stelantis warranty. Yesterday, Wednesday, June 19, I picked up my 2023 Jeep Gladiator Overland. Rick Howard, Service Advisor, went up & beyond the call, to get the necessary parts to be able to fix my truck. His Integrity, Professionalism, & Communication went along way in Securing My Confidence that they would figure out the problem & get me back on the road.m, which is exactly what happen. I HIGHLY RECOMMEND THE SERVICE DEPARTMENT AT KAHLO JEEP LOCATED IN NOBLESVILLE, IN.

Excellent service the customer service manager did an - Avery105

Excellent service the customer service manager did an excellent job in getting my truck service . I will be back and I will recommend my friends to visit Bachman for service on their vehicles

Came in for service early in the morning. - Highlander momma

Came in for service early in the morning. I dropped off my van and then received a phone call about 1 hour later letting me know my van was done. The service was so quick. Thank you for great communication and keeping me informed.

The folks at Tom O’Brien continue to do a great job and - poesterreich

The folks at Tom O’Brien continue to do a great job and interface very well with the customer. I am particularly pleased with their level of interaction and communication when having a vehicle in for service. Highly recommend their service and sales departments.

Always been pleased with the service on the car and the - Smitsmaryjo

Always been pleased with the service on the car and the way customers are treated since 2018. Keep up the good work!

I have been a customer for over a decade, have serviced - sejenx

I have been a customer for over a decade, have serviced multiple vehicles and purchased many vehicles here over that time. What used to be a customer oriented service with friendly, knowledgeable staff and technicians is now full of young people who have no idea how to communicate beyond the aggressive and completely unnecessary sales they solicit. I have zero trust for their ability to perform even basic services as like all others commenting, everyone is over promised and then under delivered. I have been told so many times that services I have requested and paid for are simply not done. I have reached out many times to the head of the entire service department Kris Gordon and have NEVER heard back, so before you post a canned response to me, don't bother. Your business is only here to suck as much money out of customers as possible without providing them anything.

I took my 2017 Honda Pilot (45k miles) to the Indy Honda - 0712

I took my 2017 Honda Pilot (45k miles) to the Indy Honda Service Center on March 17. (I'm writing this on May 6 - over 7 weeks later). They initially replaced a fuel pump that didn't solve the issue. They told me they had 3 certified Honda techs with over 60 years experience that couldn't figure out the issue so they called in a field tech to look at it. He suggested replacing the high pressure fuel pump. Apparently that part is not available and they have placed me on the critical back order list but can offer no ETA of when this part will arrive. We are literal days outside of our 5 year powertrain (but only have 45k miles) so we are fighting to get the warranty extended. The main issue at this point is that the dealership has refused to provide a loaner. I was able to talk them into a loaner (which was actually a test drive) for 1 weekend but that was it. My husband left a message for the Service Manager and never received a return call. I emailed the GM, David Piercefield, and he never bothered responding either. I've been without a car for over 7 weeks with no end in sight and while I understand they can't produce a part that doesn't exist, they certainly could offer a loaner for the inconvenience. I spoke with Ed Martin Honda and they told me they would offer a loaner in this situation so my advice to anyone reading this - avoid Indy Honda and take your business to Ed Martin.

Employs experienced technicians. - mccormickjudith

Employs experienced technicians. Is ready for the appointment. Works with the customer on cost factors and time conditions with respect for the customer’s situation. Never had a “ take back”. We’re chums forever

Great customer services, well communicated and friendly - Veronica

Great customer services, well communicated and friendly people, nice waiting room very clean area, recommend

I will NEVER buy from FW Nissan again and I do NOT - jtricker71

I will NEVER buy from FW Nissan again and I do NOT recommend them. We bought a 2020 Mazda CX-5 on Oct. 16th. During the test drive we noticed a very subtle audible chirp when shifting from 3rd to 4th gear, the salesman who was riding along (self-admitted not knowing much about cars) said that it was probably one of the safety features. When talking to him two days later I notified him that it did it all the way home and when my wife drove to work the next day, his reply was to give it a week or two and if it was still doing it he would schedule a service call. We waited 2 days and scheduled it ourselves. We took the car to FW Nissan on our scheduled date of Nov 1st, it took them 2 days to look at it and said that they could hear the chirp but was unable to diagnose it and suggested that we take it to a Mazda dealership. We took it to Mazda on Nov 6th and then had it diagnosed that day as a bad torque converter and could have it fixed inside of 3 days. I think FW Nissan was counting on Mazda paying for it (the vehicle had just over 60k miles on a 60k mile powertrain warranty) or the extended warranty we purchased it would cover it. Turns out Mazda wouldn't cover it because we didn't purchase the vehicle there and the extended warranty wouldn't cover it because it was a pre-existing issue when we bought the vehicle. FW Nissan said that they would cover the repairs (as well as they should) but I guess they didn't want to pay dealership costs and said that since they were paying for it they would take it to their preferred place which was Jess Lewis Transmission, I relayed my displeasure of not having it done at an actual Mazda dealership but it fell on deaf ears. It took another week and a half to figure out whether the extended warranty was going to pay for it and a lot of finger pointing as to who was causing this delay. On Nov 15th we were told that it was a 2 week wait to get it in at Lewis Transmission and another week to get the repair done (Mazda could have had this done in 3 days). Contacted FW Nissan on Dec 4th (2 days shy of 3 weeks) and was told that it would be ready today, Dec 8th. Contacted FW Nissan today and was told that the wrong part was sent (I really don't know what the real reason was because I got conflicting reasons) and it now won't be ready until mid-week next week. Was advised that I could call Lewis Transmission to verify this, when talking to them they would give me zero information on my OWN vehicle and to go through FW Nissan for information. This whole ordeal has been a complete mess with no information being given unless I request it, not being notified of delays and ALL of this could have been done if they would have just let the Mazda dealership (that they told me to take it to) to fix the issue and could have had it back on Nov 8th or 9th. As of today, Dec 8th, we bought the car 53 days ago and it has been in for 33 days on a <3 day fix. TL/DR: Oct 16th - Bought vehicle Nov 1st-2nd - vehicle at FW Nissan, they were unable to diagnose exact issue Nov 6th-Nov 15th - vehicle at Mazda while FW Nissan drug their feet in returning calls to Mazda and the extended warranty company, could have been finished in about 3 days. Nov 15th-Present - at Lewis Transmission, told it would be done by Dec 6th, told on Dec 4th it would be done Dec 8th, told on Dec 8th it would be done mid-week next week. Stay tuned... will update...

When I am in the area I always use Don Hinds Ford because - DHinds

When I am in the area I always use Don Hinds Ford because of their excellent service.

We brought a car in with a potential problem. - sborden2756

We brought a car in with a potential problem. The Honda service department was thorough in trying to determine where a noise was coming from and address it. We were very satisfied with their service.

I brought my truck in for routine maintenance and - McCloud

I brought my truck in for routine maintenance and software updates. The service was incredible. I received pictures, text, and emails at every step of the process. It was the most impressive service experience I have ever had a a dealer. Thank you so much.

Excellent service, attention to detail, very friendly - John Johantges

Excellent service, attention to detail, very friendly staff. In and with the minimum amount of stress.

Very helpful, willing to take their time to explain any - tiggermed

Very helpful, willing to take their time to explain any issues found or work that needs to be done. No pressure from our service rep to upsell on things that don't need to be done. Very much appreciated.

On Friday, April 5th, our 2018 Explorer’s battery light - philnoyes1

On Friday, April 5th, our 2018 Explorer’s battery light came on around 10 a.m., while we were on I294, the southside of Chicago. Once we crossed into Indiana, I had my other half look for the closest Ford Dealer. It happened to be Webb Ford @ 9809 Indianapolis Blvd in Highland, IN. We were within a block of the dealership when the Explorer died. Luckily, we were in a turn lane, with 2 lanes, and did not impede traffic too badly. My girlfriend and another friend walked over to the dealership and was able to get them to dispatch a tow truck quickly. I believe we had the vehicle to the Dealership by 11:00 am. They quickly got it to a service bay and the Tech started the assessment. It was determined to be the alternator belt. They let it run for a while to make there was no other damage. We were done at the Dealership by 1:10 pm. Webb went above and beyond for us, not only for our Explorer, but also to help my girlfriend, who had fell on a sidewalk before the dealership. She ended up breaking a bone in her hand, which would require surgery. The Webb staff helped her get the injury under control; get a courtesy vehicle for her and directions to the closest Emergency Room. They even had one of their staff ride with us to pick up the courtesy car. As I told Steve, our Service Advisor, we were impressed with Webb. With our Ford F350 a few years ago, in July, the Check Engine Light came on outside of Rapid City, SD. We called the closest Ford Dealer, explained all we wanted was to have a Code Scan done, but was told they were too busy and service was booked out until Mid-August. So, needless to say, we weren’t sure what to expect with Webb, especially since it was getting close to noon on a Friday. We left with high regards for everyone who helped her and also our Explorer. Thank you, Webb Ford, for service above and beyond expectations. Sally and Phil Arlington, WI

The best place to go to buy a vehicle and for service! - dawnsavoldi

The best place to go to buy a vehicle and for service!! We always recommend them!

Very prompt and professional service. - lhobson715

Very prompt and professional service. Shelia Hysell was very helpful and nice in helping us to get our vehicle serviced.

Bradley Hubler Chevrolet does a great job getting the - jocollins

Bradley Hubler Chevrolet does a great job getting the vehicle in and out of the service department in a timely manner while making sure to address any concerns that the owner has. I love their attention to detail!

Eric and the D&R team helped me out when I needed - David from Canada

Eric and the D&R team helped me out when I needed emergency repairs on a long road trip. They expedited performing the diagnostic and then ordered and installed required parts in less than 24 hours. Much appreciated!

I can aways count on Kelsey to take of things for me. - lizden70

I can aways count on Kelsey to take of things for me. They are fast, reliable, and explain things to me. I always feel special.

The service is always a good experience. very efficient... - ROSEBUDLAX7

The service is always a good experience. very efficient like always , thank you , very clean envioment , price is very fair. never a very long wait.

I was attending my biennial workshop in Valparaiso, and - rfajardo

I was attending my biennial workshop in Valparaiso, and on a free day excursion my brake pads suddenly became an issue. I have always seen Team Honda on my drive in to Valpo and wanted to stop by to have my annual check up and other details, to take advantage of my time in the area. Full disclosure: I've always been hesitant and outright resistant about car help (original dealerships, Midas, et. al.) simply because while my 2003 Element is in pretty good condition even at 106K miles, but there *always* seems to be problems that are discovered and which end up costing me lots of money. I had no choice on Thursday July 6, 2023. Tyler took my call, and asked me to get the car in as soon as possible so an estimate could be done. On my arrival around 11:45 a.m., I explained how it was my penultimate day in the area, I had to return to Chicago the next day (Friday morning) and still had to take others to O'Hare and Midway airports! Time was of the essence. I got a text message report a few hours later showing what had to be done, which parts had to be obtained. Tyler was exceptionally professional, courteous, and forthright about costs as the situation became known. With my ok of the job, he went OUT OF HIS WAY to fulfill the job. He said it could be ready by Friday noon, but by Thursday evening he and his team obtained the needed parts and - because I happened to catch the service center as it was caught up with work - was able to finish it by 7 p.m., ready for pick-up the next morning as early as opening time! Underpromised: over-delivered!!! I was so relieved and absolutely delighted with the service done by Team Honda Service Center! Being away from home and having a mechanical matter and time constraints could have really been stressful. But Tyler and Team Honda really came through. PLEASE KNOW OF MY HIGHEST POSSIBLE PRAISE AND THANKS FOR TYLER BROWN AND HIS TEAM! They were absolutely great, and justify my trust in Honda to begin with. I hope Tyler and his team get the proper recognition and appreciation for upholding the Honda product and service reputation we not only expect, but rely upon!

Bought a 2023 F150 from Carriage Ford and needed oil - Ecmiles1175

Bought a 2023 F150 from Carriage Ford and needed oil change and also needed a couple minor warranty issues looked at, they told me that I had to leave it for 2-3 days I cannot do that. They didn’t not even ask if I bought the vehicle there or even try to suggest a better solution to help the customer. I can’t believe they don’t have somebody that can take 5-10 minutes out of their day to look at simple issues! Very disappointed

I bought a used 2020 Jeep here. - Michelle

I bought a used 2020 Jeep here... the service for oil changes has always been great! Had a nail in my tire....Ryan P. in service was awesome!! Got me in, found my tire warranty, ordered a new tire and will call me tomorrow when it is in. Fast and courteous!! Much better service than another JEEP dealer in town!