1,283 Illinois Used Car Dealers

I had a great experience with having them fix the problem - laural

I had a great experience with having them fix the problem i was having with my car.

Ryan was great literally cater to all my need bout a q50 - Xavier Roman

Ryan was great literally cater to all my need bout a q50 redsport from there a month ago and couldn’t be happier truly a great experience shop with my guy Ryan

The recent experience I had at Arlington Heights Nissan - Ann Quiring

The recent experience I had at Arlington Heights Nissan dealership was a disappointing portrayal of the brand's integrity. The advertised price for the vehicle was contingent upon financing at a high APR of 9.99%. When I expressed my intention to pay in cash, the price increased by $5,000 immediately. Notably, neither the dealership website nor listings on platforms like cars.com specified that the listed price applied solely to financing customers. The dealership manager candidly explained that their profit margins are primarily derived from lending institutions, and they assert they offer the lowest prices, implying that I would be unable to find better deals elsewhere. Having previously purchased vehicles in multiple states, I have never encountered such practices. The manager seemed almost boastful about what appears to be misleading advertising, highlighting a significant disparity—his dealership sold 52 cars in a day compared to only 6 by their competitors. This approach to sales feels disreputable, and I will opt to purchase my next vehicle from a dealership that prioritizes transparency and ethical business practices.

I recently had the pleasure of working with Channing - ccw87

I recently had the pleasure of working with Channing Greene at Fletcher Jones Audi, and I can't say enough great things about him. He provided us with, by far, the best customer experience we’ve ever had at a dealership. We arrived at the dealership shortly after 6 PM, just a couple of hours before closing. Channing had already prepared all the paperwork in advance, making the process seamless. Despite the late hour, we never felt rushed. In fact, Channing stayed with us for almost an hour after closing to ensure we fully understood how to operate all the features of our new vehicle before driving home. On a personal level, Channing is truly a remarkable, charismatic, and inspiring individual who effortlessly connects with others through his genuine kindness and enthusiasm. For him, this is far more than just a business transaction; Channing takes immense pride in his work and the exceptional experiences he creates. He has not only earned our admiration with his five-star service but also secured our loyalty—we will definitely be returning.

Purchased a used 2021 Ford Ranger from this dealer about - IllinoisRoger

Purchased a used 2021 Ford Ranger from this dealer about a month ago. Have had a couple of issues with the truck. First the passenger front windows stopped working and then a couple of weeks later the check engine light came on. Service department has been great! They replaced the window motor for free and repaired the EGR system under the extended warranty I purchased when I bought the truck. I live 30 miles from the dealership and both times they picked up and returned the truck to my home. Fantastic service!

I'm satisfied with the service they due with my Subaru - bulwolf

I'm satisfied with the service they due with my Subaru Crosstrek 2019 . I will stay with them in a future.

Normally good service. - Jim.demay

Normally good service. Rick and Mary are the two people I trust. Otherwise would go elsewhere. Scheduled service today was done quickly. Unfortunately an issue with the air circulation system was not fixed and requires making a second appointment. Not happy about that.

What a pleasure dealing with Dan and Mike while - bobgrace

What a pleasure dealing with Dan and Mike while purchasing our XC90 Volvo. Everything was prepared with expertise and a caring attitude. They know how to deliver great customer service.

Came in for my first maintenance with our new Hyundai. - timmyc811

Came in for my first maintenance with our new Hyundai. Sandra took care of me and was welcoming, helpful, and communicated all updates. I was in and out in about an hour, way faster than expected. Will be back again next year for the annual maintenance check!

Bert Abdullah was a pleasure to work with. - Rleon10

Bert Abdullah was a pleasure to work with. Everyone involved in the transaction was very transparent and accommodating.

If you are looking for a good dealership, you might want - Maureen

If you are looking for a good dealership, you might want to visit my new friend, Angelo, at Sherman Dodge in Skokie. I hesitated about traveling 41 miles to meet yet "another sales guy" to get an estimate on my accessible van that we used to transport my daughter in. I truly enjoyed my visit to Sherman Dodge yesterday! I've never said that about any other car dealer. Angelo was excellent. Each time he passed thru the waiting area, he had a genuine (not a sales-guy) smile and very informative about what was going on. By the time I left, I truly trusted him! I've already told several friends about the dealership (even though it's 40 miles away from where I live). Everyone agreed you do business right even when a sale is not involved! Thank you so much, Sherman & Angelo!

I appreciate how Todd looked out for me so that I was - SheilaEctor67

I appreciate how Todd looked out for me so that I was able to use my Buick rewards.

Great service. - lubinskam

Great service. Michael our salesperson was very helpful and informative. We are very pleased with our new BMW . Thank you Elmhurst BMW ☺️ we will definitely come back in the future!

We got My daughter first car it was a quick process And a - Wilson

We got My daughter first car it was a quick process And a good deal.

Very impressed with the sales force and the facility. - K21954

Very impressed with the sales force and the facility. Everyone treated me with respect and I got the vehicle that I was looking for. Excellent follow up after the sale!

I was nervous about shopping here after dealing with high - Kayti

I was nervous about shopping here after dealing with high pressure sales tactics that had me just walk about of Napelton Honda, but my experience here yesterday was amazing! This place is run completely different. From front desk to sales to finance- all three of these guys were all around were just fantastic. The salesman Issac did not try to upsell me out of my budget at ALL made the day pretty fun! I am absolutely in love with the Mazda CX-5 I bought, and the price I paid.

Buying a mini Cooper through Azeem was a great - milesdonald1212

Buying a mini Cooper through Azeem was a great experience. He's a great guy and easy to work with. We experienced a quick and efficient process with no hassle, clearly a trustworthy family business. Recommend without hesitation.

Excellent, speedy service for my 1st diesel oil change. - choco4hire

Excellent, speedy service for my 1st diesel oil change. Amanda exceeded my expectations for vehicle check in and checkout. The person that processed my payment was also very nice. Service took 1 hour which fit my schedule perfectly. Will definitely come back for more services when the time comes. A+++

Kyle my salesman was great! - steveson327

Kyle my salesman was great! He found the vehicle I was looking for when no one else could. He kept me updated as to where the vehicle was during transport, each leg of the journey. It arrived on schedule. He then spent over an hour patiently showing me how each feature worked. (I’m 70 and not tech - savy). And he got me a great deal! Would definitely recommend and return.

The staff at gallery ford was very thorough and very - Rrademaker

The staff at gallery ford was very thorough and very conscious of my needs. I couldn’t be happier.

Found the car I wanted at a fair price. - Scoop

Found the car I wanted at a fair price. I had been looking for this particular model BMW for a few months at this point in time and knew they sold quick at the price listed. Called into the store and Alan answered promptly. We discussed everything and he took the time to answer my questions. We did online financing to have it ready and secure the car until I could make it up there later in the week. Alan called back once financing was approved and we discussed down payment and other options. We agreed on price and he gave me a full breakdown on all costs. BMW was as described and very very clean. All service was done and it had a full tank of gas. I had my family with me including my 2 year old son who had a blast running around the all indoor show room. The entire staff treated us with respect and the facility is awesome. All in all a fantastic experience. In and out the door on Saturday in about an hour and fifteen minutes. I am happy I found them! Thanks Alan!

We drove 7 hours to look at a suv. - saquarterhorses

We drove 7 hours to look at a suv. Justin was amazing and answered all my questions before we even left. They were so accommodating!

Efficient friendly staff and service, fair price, Nathan - Alan

Efficient friendly staff and service, fair price, Nathan does a great job and taking care of my needs

good people great deal. - jima

good people great deal. i very happy with price and car. over all great experience.

Great service Ask for Dani Great experience at this - Cat

Great service Ask for Dani Great experience at this dealership in Macomb,Illinois. Would recommend this dealership

Skylar and team were great! - Dgmassengill

Skylar and team were great! I love my new. Highly recommend and will be back

Nissan has been very helpful and patient with me. - Keeshawilmore44

Nissan has been very helpful and patient with me. Darius Lewis the certified sales consultant was very helpful and very handsome as well. Thank you for everything 🙏

I brought my family to Courtesy Kia a couple of years ago - jmp3

I brought my family to Courtesy Kia a couple of years ago and purchased two vehicles from their lot and later ordered a third; while replacing our Fords. We sat down with a salesman named John Bush and he has become the icon of terrific quality and trust. The process was immense with three people eyeballing him, asking questions, wanting demonstrations, and very vocal about what we wanted and needed. But John never faltered and answered every question we tossed him and made sure the paperwork was finalized for both us (our family) and the front office. After the purchases for my wife and daughter, I decided to go back the following year for myself and would not dare go anywhere else; except straight to John’s desk. Each time, John went over everything and discussed options, taking me back to see a model that had just come in that was being prepared for another customer that helped me decide for sure! What makes a salesperson great is what John is; by listening very carefully to what our daughter was saying about her excitement for her new Niro. John has extensive knowledge about vehicles and pointed out the family friendliness points of the Sportage to my wife. He was so transparent about his desire to really help us acquire the vehicles we really wanted with full honesty. Patient, empathetic, and remaining in touch to ensure we were satisfied with the vehicles, he helped make such a positive decision to buy! We were very honored to have found a salesperson who was not looking for a quick sale but a happy family when we drove away from the lot! Such wealth of knowledge, kindness, patience, and a desire to make the customer happy is why John Bush will always be the Salesman of the Year to us and for our next vehicles to come! Often imitated but shall never be duplicated in any way! Lou Fusz will only benefit substantially with the expertise and corporate knowledge of John Bush!

Easy dealership. - Ashr85

Easy dealership. Everyone was straightforward and not pushy. Answered any questions I had and everyone was very patient!

We had a great buying experience with CarMax but we a - rfretland

We had a great buying experience with CarMax but we a little disappointed with the cleanliness of the car and the care taken to restore some of the minor damage before we took delivery.