168 Illinois Ram Service Centers

Traveling from Indiana to Mississippi on 57 South we has... - ohairebk

Traveling from Indiana to Mississippi on 57 South we has a the lug nuts and wheel come loose. It was about 2:00 pm and we were needing to find a place to work the vehicle in so we could get the repair done and back on our way. We searched the internet and used the Garmin and found a tow service. The tow service was from a small shop that couldn't fix the car until the next day and that would mean a overnight stay and pay for another motel room, one was already paid for at our destination. The garmin lead us to Linwood Motors and the internet gave us the phone number. Chad answered the call and said when the tow truck picked us up on the interstate we would be about hour and half out but he would work us in. When we arrived at Linwood they worked us in and we were on our way by 5:00. They were kind and very understanding about our situation. They have a verky nice facility and I was impressed with the way they treated others who walked in while we were they.

Amazing - Daniel

Their service staff went above and beyond my expectations!!! Thank you so much for you fast and reliable service!! Highly recommend. Bought extra accessories and was an awesome experience!!

Service - Angiek2453

Fast and friendly service Thank you Aaron Bradford. Will be back on my next visit. Very nice clean facility. What more can I say. I guess this day it all.

Radiator and battery replacement $1,070.00 - Carlisah

My car was leaking radiator fluid. I called PDR. and told them so. They set me up for an appointment on Jan 3. My Battery died before Jan 3. and I told them so. I told them that I would have my Saturn Relay towed to them about 15 mins late. They told me that they would replace the battery, radiator and  hoses for $1,070.00. I told them that I will have my car towed back to my house then the said I owed $225 for the estimate. They didn't mention diagnostic charge at any time and they didn't allow the towing company to take my car until I paid. They later brought it down to $197.00. Be aware if PDR  just looks at your car you're going to pay about $200.00 and average radiator replacement is about  $500 according to the internet.

No one ever calls you back except for the salesman - barri

I have had my 2014 Dodge since August, and have had a couple of issues that no one seems to be worried about and to be honest they aren't the worst things to have happen but it's been in for service several times and the issue hasn't been resolved nor have I been told why my vehicle is doing this. Oh I've been given a lot of song and dance, and I do mean a lot of dance! But still no clear reason why this vehicle equipped with the same options my last 2 Dodge's had that never did this. 2 weeks ago one of the top "people" at the dealership came to talk to me while I was bring the vehicle in for service. I don't know who he was nor do I care who is was. He took me into this side I would call it back room to talk to me.. Strange enough to start with but why he took me here I wasn't sure nor did I like being in this room. Oh well, that being said this gentleman tells me he now has another vehicle doing the same thing. The vehicle try's to lock and unlock itself and flashes the tail lights and some times the headlights when you get the doors wet. It will even flash them if it rains real hard. Now this was the second person that was going to call me within a couple of days. The last time I had to call them back after 4 weeks. Now this gentleman was going to call me back either the Monday or Tuesday after I was in the service department. Now I haven't heard a word from them since. I have given everyone my cell number to contact me because I do travel for work and not always there to get all the messages. I feel that this dealership thinks I'm just going to go away and let this go. They are mistaken big time. Because the more time that passes the more this grates on me and the further I'm going to go till I get a positive answer on why someone would build a vehicle that has these issues without a fix. It would seem to me, now I'm just speaking about myself, if a car builder was building several models that have the same set up that within 4 or 5 years someone besides me would have had this issue and there would be a fix or that there would be a notice on the car, please don't get it wet because the lights will flash and we have no idea of how to fix it .

One of the best salesman I’ve met , thanks Mike , from... - James

One of the best salesman I’ve met , thanks Mike , from the moment we walked to the door we felt we will buy a car , thank you so much for all of your help

Kaylen was super knowledgeable/helpful. - Reese

Kaylen was super knowledgeable/helpful. He really made the entire experience much easier than I expected!

I am currently driving a rental vehicle (Charger) while - Sshaw56

I am currently driving a rental vehicle (Charger) while my car is getting bodywork done following an accident. There is no owners manual and I was having a time trying to sync my phone to the car. I arrived at the Morton dealership early November 16 hoping someone on the sales team could help a guy out. Luckily DENNIS JORDAN took it upon himself to promptly get my phone connected and he demonstrated other features of the audio and climate control systems I didn’t know how to access. It was a pleasure to just walk into a business I haven’t traded with in the past and get knowledgeable help from courteous staff. Sam Leman, you have a real jewel in Dennis Jordan! Steve Shaw Morton, IL

My experience at Sapphire Motors was great. - Anonymous

My experience at Sapphire Motors was great. The salesman got me in a 2013 Tesla Model S and taught me everything about it. I will be back to buy my wife a car in the next few months!