1,945 Illinois Pontiac/1000 Service Centers
I was able to get a service appointment within a couple - nikmicky
I was able to get a service appointment within a couple days and got me in quickly when I got there. They fixed my brake issue and a recall I hadn't expected being able to get done during the appointment. I'll be back for my next services.
Great service and very nice faciity - Chicago Bob
Had the airbag recall performed on my Shelby G-500 Mustang. The service manager was very competent to insure the proper was ordered, the work was done at the appointed time and the vehicle hand washed on completion! My head mechanic also speaks highly of this dealership as we have a large fleet of Ford vehicles and he uses them for parts and service.
I have been purchasing and servicing Mercedes Benz - dschaffer
I have been purchasing and servicing Mercedes Benz automobiles at Loeber Motors for 26 years. Loever Motors has been consistent professional, responsive and cost-effective. I cannot recommend Loeber too highly!
Everyone at this dealer has been wonderful! - Sheila H
Everyone at this dealer has been wonderful! The service department has always been superb! Melissa always seems to go the extra step to give great customer service!
Outstanding customer service from their Service Dept! - mpatrick
Outstanding customer service from their Service Dept! They helped ensure that Ford Motor Co honored their drivetrain warranty to replace the transmission on my 2019 Fusion. Furthermore, Ford Motor Co had originally denied my claim for tow truck and rental car expenses because I did not book the reservations through Ford, but Michelle stayed on Ford and got them to reimburse me for both expenses!
Oil Change on my 2003 MX-5 - JMVERSON
I arrived early for my oil change and they took me right in and worked on the car. The service tech kept me informed of progress & offered 'recommended' services. I turned down the recommended services and was NOT pressured to accept them. I was in/out in 25 minutes.
Top Reviewed Service Specialists At This Dealership
Fixed Operations Director
Service Advisor
Assistant Parts Manager
Just wanted to send out a message about the great service - jeffdavid361
Just wanted to send out a message about the great service & treatment I always get from Jason Castronova every time I pull into the service drive at McGrath Acura In Moton Grove.
--Sylvia Drwila of Motor Werks of Barrington pays - Raphael
--Sylvia Drwila of Motor Werks of Barrington pays wonderful attention to the needs of the customers. Responses on time and provides timely updates.
Mercedes-Benz dealer just next door to my house , but the - Adrian
Mercedes-Benz dealer just next door to my house , but the best service in the car industry! There is no words to express my happiness and gratitude for this people who working here ! Running a fleet of Sprinters Limousine and anytime when we got a quick question or immediate care they jump in the problem and got it fix right the way to keep my business running! Top notch mechanics and very good customers service, Omar been my hero her in this location! Recommend and share my real good experience!
Service advisor
Daniel Gallaher was my service advisor. - angelemeans
Daniel Gallaher was my service advisor. He and the entire crew were Fantastic!!! My 2014 GMC Terraine was in desperate need of repair, and my car is running well. The place is clean and comfortable.
Service Director
Service Manager
Warranty Admininstrator
I just wanted to say thank you to Ross Wear and Dan Moore - Johno
I just wanted to say thank you to Ross Wear and Dan Moore for always treating me so well each time I have my vehicle serviced. I drove an additional 20 minutes to buy a car from this dealership and I'm glad I did. The purchase experience was great and the service is even better. Ross is amazing at his job and is extremely knowledgeable about cars. Dan is a trained and experienced mechanic, and it shows. I will definitely purchase my next Cadillac at Motor Werks Cadillac.
Cadillac Certified Service Advisor
It was an absolute pleasure working with James to option - M3owner
It was an absolute pleasure working with James to option out and order a brand new M3 Comp X drive. While I ended up buying elsewhere (I found my dream car in the exact specs I wanted), James was extremely pleasant to work with and made the order process very simple when getting a G80 M3 from the factory was not as simple. He made sure I was aware of all of the costs involved & took great care in making sure things went smoothly. This is my local dealer, and there have been other things I have needed helped with since buying my M3 that James was quick to assist with & when I am ready to purchase my next new vehicle he will be my salesman on it. Shop with confidence.
Parts Manager
I had the wonderful experience of taking my car in today - dibb333
I had the wonderful experience of taking my car in today and was met by a wonderful service advisor---Erik Gonzales. He was so very helpful and patient and went through and answered all my questions. He was outstanding and I found that the whole service department was great including Lisa at the cashier counter. It was a pleasure going to the service department and gives me great comfort that I can count on the department for all my car services! Dale Kane
Had to have a tire replaced on my new car, Noel Barcelona - GR
Had to have a tire replaced on my new car, Noel Barcelona in service took care of me and addressed all my concerns and got my car in and out in a timely matter.
Service BDC
Extremely pleased with the second delivery service - defrtt66
Extremely pleased with the second delivery service provided by Paul Bilek. Coming to our home I order to address an issue was going above and beyond.
Service
rich in parts is my favorite. - G
rich in parts is my favorite. I love his service 😍😍😍😍. I love rich. Oh rich.
Service - SHARIC
I Have been coming there alittle over 6 years now They have a awesome Shop team The shop is great they take the time to listen to you and even if you dont have a appointment and you have something going on with your vehicle They have taken the time to take a ride with me to listen to see if they could fiquire it out I have done this 2 times now and both times they knew exactly what is was They have been excellent They are very pleasant and kind I will be going there for many more years
Maintenance and oil change for 2 cars - sherryh
My husband and I brought both of are cars in without an appointment and Gus was so helpful and polite about taking care of us that very day. Gus explained the maintenance needed along with oil changes and everything was taken care of in a very timely matter. Gus also kept us informed of the progress while we were waiting. We have purchased 3 cars from Patrick Hyundai/Schaumburg and our experience with sales (Manny) and service has been exceptional. Thanks for always taking time to talk or be of service.
Management
Service Warranty Admin
Super friendly and sweet! - kassii.fernandez
Super friendly and sweet! Great experience overall and I would highly recommend to anyone that needs help finding a car :)
Service Specialist
Service Dispatcher
I appreciate the professionalism and solid knowledge in - 335-1208
I appreciate the professionalism and solid knowledge in supporting my car. Jason is great at keeping you informed and making the service process efficient.
Porsche Ambassador Parts Advisor
It was a nice experience. - ismetozan
It was a nice experience. David was very helpful. A place where you can safely buy a vehicle.
Inventory Manager
Porsche Service Advisor
Sales and maintenance staff always willing to go the - tednewton10
Sales and maintenance staff always willing to go the extra mile to make sure you get everything you need and have a pleasant experience.
I have worked with Tony for more years than I care to - baines17
I have worked with Tony for more years than I care to admit. He is the best service advisor I have worked with. Tony in my experience is a trusted advisor. He always explains the issue in clear terms, explains the options, and makes sure communication it clear every step of the way.
Kia Service Advisor
Body Shop Manager
The Best Ford Dealer and Service Dept in Will County - gmanaka1
The last time I was in for an oil change , the mechanic noticed a slight oil leak on right side of engine. The service writer (Joe Picicci) said he would schedule me to find and repair problem. I was under warranty , and the whole job was taken care of perfectly. I have purchased vehicles and serviced them since 2004 at this dealership. I highly recommend Rod Baker Ford foe service and sales. Greg Griparis
I walked into this dealership with no appointment. - donnag
I walked into this dealership with no appointment. I was 90 miles away from home & had a tire with a screw in it that was leaking air. Nate the service writer & Andy the mechanic were both professional, personable & caring. They got me right in, made the necessary repairs & had me back on the road within 1/2 hour. Thank you for the prompt service & putting my mind at ease that I was going to make it home safely.