206 Illinois Ford Service Centers
Everyone at this dealer has been wonderful! - Sheila H
Everyone at this dealer has been wonderful! The service department has always been superb! Melissa always seems to go the extra step to give great customer service!
Service - SHARIC
I Have been coming there alittle over 6 years now They have a awesome Shop team The shop is great they take the time to listen to you and even if you dont have a appointment and you have something going on with your vehicle They have taken the time to take a ride with me to listen to see if they could fiquire it out I have done this 2 times now and both times they knew exactly what is was They have been excellent They are very pleasant and kind I will be going there for many more years
Top Reviewed Service Specialists At This Dealership
Parts Manager
Service Manager
Technician
I have worked with Tony for more years than I care to - baines17
I have worked with Tony for more years than I care to admit. He is the best service advisor I have worked with. Tony in my experience is a trusted advisor. He always explains the issue in clear terms, explains the options, and makes sure communication it clear every step of the way.
Kia Service Advisor
Body Shop Manager
The Best Ford Dealer and Service Dept in Will County - gmanaka1
The last time I was in for an oil change , the mechanic noticed a slight oil leak on right side of engine. The service writer (Joe Picicci) said he would schedule me to find and repair problem. I was under warranty , and the whole job was taken care of perfectly. I have purchased vehicles and serviced them since 2004 at this dealership. I highly recommend Rod Baker Ford foe service and sales. Greg Griparis
Thank you Jeremy and staff - SaderSal
It is so refreshing to see someone so 'right' for the job. Jeremy is so personable and he and his staff quiickly got us out of a jam as we were WI visitors in IL with a troubled 2016 Outback under warranty. Thank you so much!!
Service Advisor
Appointment Coordinator
First time for weber ford. - Gravyboat53
First time for weber ford.We will be back.Chad our salesperson was very helpful and informative. He is the person to look for when you visit weber ford for your automotive needs and question.Great guy.
Josh was very prompt. - Schneidja
Josh was very prompt. Very nice.and very knowledgeable. He is definitely an asset to your company. Thank you for sending him.
It's a great dealership and I would love to have to come - wswarn7
It's a great dealership and I would love to have to come back and get another car from.
Yes,yes,yes,yes,yep,yep, yep,yep, ya, - Gary
Yes,yes,yes,yes,yep,yep, yep,yep, ya, ya,ya,ya,ya,ya,ya,ya,
Very friendly and gets the work done. - Rev298
Very friendly and gets the work done. Would recommend them to anyone for any kind of repairs…
Great customer service they were on time and they took - donna_ryals
Great customer service they were on time and they took care of my vehicle Service department was very knowledgeable. I would recommend them.
Always the best, works with us to help us save money, - rickhefley
Always the best, works with us to help us save money, Great job Steve , Best dealership ever.
Friendly and fast service. - terry
Friendly and fast service. We were at a horse show down the road when our 1-ton dually would not start. They got us in right away and found one of our batteries was faulty. Completed the warranty work with no waiting or hassle. Highly recommend the service department!
They were proficient & delivered our truck to the house - hotpepperred19
They were proficient & delivered our truck to the house complimentary. Carlos was very accommodating & we would recommend them highly.
Service did not explain addition work and charges until - fwelles
Service did not explain addition work and charges until time to pay. Exploiting the elderly. Bad business.
Ford City has always given great service since I bought - jimmcgu1
Ford City has always given great service since I bought my car there. Of course you can't be perfect and we ran into an issue with service. Talked to Pat the service manager and she and the service center did a great job fixing the problem and renewing my faith in there great service. Thank you
It's always a great experience at Robert's Motors, - Riz105
It's always a great experience at Robert's Motors, whether you are purchasing a new/used vehicle, or using the Service Department. Always pleasant, helpful, and courteous.
Gordon recently helped me with my wiper blades. - Amy M
Gordon recently helped me with my wiper blades. His service was quick and he was very respectful. He showed me how to put them on and was able to answer my questions about potential future services. Thank you Gordon!
Overall, I have been pleased with the car I bought in - Mary H.
Overall, I have been pleased with the car I bought in 2016 and the subsequent service provided since the purchase. The customer service has always been more than satisfactory. I do however think the service rep at my last visit needs a little more training.
Great service always go the extra mile Frank and Mark - jimjobfc12
Great service always go the extra mile Frank and Mark are the best. Will return when I need service.
Ford Dealership to get OEM replacement parts for my - MDeubler
Ford Dealership to get OEM replacement parts for my vehicle. I prefer dealing with the people who sell, service and supply parts.
Had not used the pickup and deliver option before. - Dwegs60
Had not used the pickup and deliver option before. I called, to set it up. They text me on the day and picked my car up. I was called to let me know what was needed. My car was returned and I paid for the service. I was more than pleased with the service provided. The staff was helpful and friendly! Thank you Gallery Ford.
They definitely made this an easy process and i couldn’t - Mitsu/forc
They definitely made this an easy process and i couldn’t resist ! this is my 5th car from ford
The mechanic was very through and he sent me a video of - Ray
The mechanic was very through and he sent me a video of the scratches on my auto bumper that could affect the sensor performance.
Easy to schedule appointment, fast service, no surprises. - Oldtrux
Easy to schedule appointment, fast service, no surprises. Easy to schedule appointment, fast service, no surprises.
The service department was great The person on the phone - Miajprice
The service department was great The person on the phone when I try to set up a appointment didn't even answer the phone using the name of the business Not very business like
Great service, friendly environment, beautiful display - cruz_liliana
Great service, friendly environment, beautiful display and Ed Rodriguez made sure we got the gest deal posible! Definitely recommend AL Piemonte Ford!
thanks for the updates - yadi
I needed my computer upgraded and it was done with no problem. they took time to explain everything that was done and am well satisfied.