206 Illinois Ford Service Centers

Excellent service ! - ROMCCARTER

Excellent service !! Drivers are very polite and the pick-up and service is very much appreciated, seeing we only have one car

Everyone at this dealer has been wonderful! - Sheila H

Everyone at this dealer has been wonderful! The service department has always been superb! Melissa always seems to go the extra step to give great customer service!

Service - SHARIC

I Have been coming there alittle over 6 years now They have a awesome Shop team The shop is great they take the time to listen to you and even if you dont have a appointment and you have something going on with your vehicle They have taken the time to take a ride with me to listen to see if they could fiquire it out I have done this 2 times now and both times they knew exactly what is was They have been excellent They are very pleasant and kind I will be going there for many more years

I have worked with Tony for more years than I care to - baines17

I have worked with Tony for more years than I care to admit. He is the best service advisor I have worked with. Tony in my experience is a trusted advisor. He always explains the issue in clear terms, explains the options, and makes sure communication it clear every step of the way.

The Best Ford Dealer and Service Dept in Will County - gmanaka1

The last time I was in for an oil change , the mechanic noticed a slight oil leak on right side of engine. The service writer (Joe Picicci) said he would schedule me to find and repair problem. I was under warranty , and the whole job was taken care of perfectly. I have purchased vehicles and serviced them since 2004 at this dealership. I highly recommend Rod Baker Ford foe service and sales. Greg Griparis

Thank you Jeremy and staff - SaderSal

It is so refreshing to see someone so 'right' for the job. Jeremy is so personable and he and his staff quiickly got us out of a jam as we were WI visitors in IL with a troubled 2016 Outback under warranty. Thank you so much!!

First time for weber ford. - Gravyboat53

First time for weber ford.We will be back.Chad our salesperson was very helpful and informative. He is the person to look for when you visit weber ford for your automotive needs and question.Great guy.

Josh was very prompt. - Schneidja

Josh was very prompt. Very nice.and very knowledgeable. He is definitely an asset to your company. Thank you for sending him.

Yes,yes,yes,yes,yep,yep, yep,yep, ya, - Gary

Yes,yes,yes,yes,yep,yep, yep,yep, ya, ya,ya,ya,ya,ya,ya,ya,

Had appointment, went early. - tkurzinski2002

Had appointment, went early. They took me in early all went perfect. Always a choice, drive in and wait, drive in and they drive you back or they pick up and deliver your car. It's perfect. Staff always nice friendly and informative. Just a great place compared to other dealerships. A big thing is prices are reasonable. I also saw ROCKFORD FIRE DEPARTMENT trucks getting serviced. Wonder why they drive past the ford dealership in Rockford to get to Belvidere?

Great follow up with Amanda and Alex and Alec on our - M Bennett

Great follow up with Amanda and Alex and Alec on our service issue. Top notch!

Always the best, works with us to help us save money, - rickhefley

Always the best, works with us to help us save money, Great job Steve , Best dealership ever.

Friendly and fast service. - terry

Friendly and fast service. We were at a horse show down the road when our 1-ton dually would not start. They got us in right away and found one of our batteries was faulty. Completed the warranty work with no waiting or hassle. Highly recommend the service department!

Really great service a a a a a a a a a a a a a a - burkhamerr

Really great service a a a a a a a a a a a a a a

Service department does a great job every time I take my - Poconnor2021

Service department does a great job every time I take my truck in for anything. They are now my go to dealership for all things related to maintenance on my F150.

Even though I had no appointment, they were quick to get - johncarl

Even though I had no appointment, they were quick to get my car in for service. The service people were helpful and friendly. The coffee's good too. Thanks

My car broke down on the road and had to be towed to - bach37

My car broke down on the road and had to be towed to Robert’s Ford. It was two days before new years. I knew it would be a tough timeline for them to work me in and find parts. My Service Manager warned me they would just try to work me in when they could. Well, surprise! The next morning … New Years Eve … he called me to tell me that, while serious, it was not a hard fix and they were looking for parts. He did think, with the holiday and then the weekend, it could take up to six days to complete. Imagine my surprise when they called mid-morning Jan 2 to say my car was ready for pickup! Bravo to the parts dept for finding everything needed (and the drivers who got them to our local guys!), thanks to the service techs for the quick diagnosis and then repair the car. They did not have to get the repair finished this quickly when it had been predicted for four days later. Getting it back to me so quickly just shows the care and concern they have given me for 25+ years and why I keep going back to Robert’s Ford Service Department.

Gordon recently helped me with my wiper blades. - Amy M

Gordon recently helped me with my wiper blades. His service was quick and he was very respectful. He showed me how to put them on and was able to answer my questions about potential future services. Thank you Gordon!

Ford City has always given great service since I bought - jimmcgu1

Ford City has always given great service since I bought my car there. Of course you can't be perfect and we ran into an issue with service. Talked to Pat the service manager and she and the service center did a great job fixing the problem and renewing my faith in there great service. Thank you

Had not used the pickup and deliver option before. - Dwegs60

Had not used the pickup and deliver option before. I called, to set it up. They text me on the day and picked my car up. I was called to let me know what was needed. My car was returned and I paid for the service. I was more than pleased with the service provided. The staff was helpful and friendly! Thank you Gallery Ford.

Ford Dealership to get OEM replacement parts for my - MDeubler

Ford Dealership to get OEM replacement parts for my vehicle. I prefer dealing with the people who sell, service and supply parts.

They definitely made this an easy process and i couldn’t - Mitsu/forc

They definitely made this an easy process and i couldn’t resist ! this is my 5th car from ford

Always makes room to get me in for service very customer - Mike M

Always makes room to get me in for service very customer based, from sales to service they are great

Great service always go the extra mile Frank and Mark - jimjobfc12

Great service always go the extra mile Frank and Mark are the best. Will return when I need service.

Easy to schedule appointment, fast service, no surprises. - Oldtrux

Easy to schedule appointment, fast service, no surprises. Easy to schedule appointment, fast service, no surprises.

My second visit with Peoria Ford, very impressed with - William_Ingram56

My second visit with Peoria Ford, very impressed with service and staff!! I’ve been treated great!

They are pleasant to work with. - phohertz

They are pleasant to work with. True to their slogan of no baloney with Al Cioni.