Perla Chavez
Perla Chavez at Al Piemonte Ford

Perla Chavez

Service Advisor

Al Piemonte Ford

2500 W North Ave
Melrose Park, IL 60160

3.3
19 Reviews
3.3

19 Reviews

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Spanish Spanish

19 Reviews of Perla Chavez

April 28, 2026

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Employee Rating

Named brand dealership with used car dealership energy. Your buying experience will be fast and easy, but if you fail to get ANY agreements in writing then good luck with them keeping their word. Gladly b More

by Scammeralert
Sales Price Transparency
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Recommend Dealer
No

April 07, 2026

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I have taken my car there a few times. Always had Perla as my service rep. And never had a problem. She is friendly,efficient and goes above and beyond what's required. She's a credit to t More

by tabguy
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

October 07, 2025

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I had a great experience with the purchase of my 2021 Ford Bronco there. Unfortunately, the customer service from their service department has been anything but helpful - and finally left me exhausted, y More

by Rich Chard
Service Price Transparency
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Recommend Dealer
No

December 04, 2024

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Horrible service they bent my key & they obviously didn't know what they were doing overcharged still didn't tell me what was going on with my car the ford in north aurora is better they know what they are d More

by Kim
Service Price Transparency
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Recommend Dealer
No

Other Employees Tagged: Christopher Ghanay

July 27, 2024

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Helpful and kind. Transparent and straight forward. Made thr while process easy for a first time buyer. More

by xrayzhd
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Peter Corasis

July 16, 2024

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Recomiendo este diller 100% la atencion es excelente, nos recibieron muy bien. Estamos muy contentos. More

by Segundo M Caguana
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Steven Nunez, Peter Corasis, Jonny Monroy , Eddie Corral, Roberto

May 29, 2024

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Never trust this dealership, be careful they can cheat you and never refund , orribile place More

by leptyuk92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

April 20, 2024

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I had a great experience. Sales people treated me well! Would recommend to friends and families. More

by Chiquita1626
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Parker Stogdill, Jonny Monroy , Eddie Corral, Renan Simon

April 20, 2024

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Employee Rating

It was an excellent experience. Good service. The salesman was honest with everything. Had a good experience!! More

by tonchis1317
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Daniel Venegas

March 09, 2024

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Employee Rating

Edward was excellent and great. I definitely be back to see him and buy other car More

by rafaelelopez23
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Matt Szajewski, Edwin Pena

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