66 Illinois Lincoln Dealers

Henry was very attentive and was great to work with in - Nautilusbuyer24

Henry was very attentive and was great to work with in getting our new Lincoln. We called ahead and not only was the car we were interested in ready for a test drive but he also had a pricing sheet ready to review and work from. We went from test drive to purchase in hours, with very good deal in place. Very easy to work with and great customer service. One of the best car-buying experiences I can remember.

The service department is great! - Mrsyrdiva2

The service department is great! The people there were very helpful and friendly!! Good experience!!

Just picked up our new Bronco! - J. Weeks

Just picked up our new Bronco! Wonderful customer service from start to finish. Dan, our sales guy, made working from out of state a breeze (including working on our trade in value.) Cedrick was thorough & worked hard to complete our transaction electronically ahead of time, so our in person closing ran smoothly. The front desk staff was so welcoming! Sean even took time to talk to us about our experience dropping our kid off at college… really genuine folks at Kunes Sterling. We would highly recommend working with them, and hope to again in the future. Class acts.

Terry's staff is professional, thorough and courteous - karen

Terry's staff is professional, thorough and courteous every time my car needs servicing. I know my car is road-worthy and safe after they work on it. Christopher Resa and Randy Peterson made the experience easy and comfortable. Your ratings here only go to "Very Good". But Christopher and Randy deserve an "Excellent" rating.

Purchase of used car - Jeffrey C Banker

Jeremy did an outstanding job of showing the car and making sure all issues were addressed. Car prep looked great. Glad I found this car at this dealership. Thanks!!

Great staff; easy to work with. - Grandma Pam

Great staff; easy to work with. Very happy with our purchase. Would highly recommend them.

Had to have my 2015 Ford Fusion towed in for recall work. - Agiovenco04

Had to have my 2015 Ford Fusion towed in for recall work. Todd and the boys took very good care of car and was transparent through the whole process. I especially liked the fact that I could text or call Todd directly whenever I had questions or to ask for an update. 10/10 experience and will definitely be back in the future.

Cash took a month for title. promised a full week after sign - Katey

Could not test used Lincoln over 35-40 MPH. Rep was scared? Female driver..AnD petite us ' such a big car.' Not a welcoming or helping type of Dealership. It may be old but it lacked mi imal professional basics and courtesy. Bad experience. Took my top of the line maintenance contract with endless coverage..elsewhere. Never came back no matter how many times I pass it in a month.

5 star experience - Lisa1

This was my family's first experience at Jim Hayes. I think Chris Street was the perfect Salesman for us. He was recommended by family friends. he was very professional, polite, easy to talk to and personable. We will definitely give Chris Street a shot at our future car purchases! Thanks, Chris!!

Excellent Experience - Jsstone_13

The experience at this dealership was the best I have ever had! Great service and no pressure and very easy to work with!!! I would highly recommend this dealership.

Many of us have had bad buying experiences. W/Ken... - Daniel Jackson

Many of us have had bad buying experiences. W/Ken Johnson, not the case. He patiently eliminated any objections. Down to earth, laid back yet attentive/assertive. One who strives for the customers best interest and long term relationship. Refreshing.

Recall - Martin2018

Service was quick and easy. We set up and appointment on Monday morning dropped it off that afternoon and picked it up the next day. Thanks

HORRIBLE SERVICE! - KGoff

We just had a very expensive ceramic coating/self healing system put on our car by an awesome company. We got it back looking gorgeous and took it to have an oil change and tire rotation at Greenway. We got it back with a big gouge in the hood!!! It looks like someone closed the hood with a tool in their hand! We have pictures of right before we took it there, and after so there's no mistaking that this was done on their watch! It is literally through the ceramic coating, through the paint!!! My husband called there and they said "huh, that sucks". No apology, no offer to fix it, nothing!! I will NEVER take another vehicle to Greenway again, and I will make sure everyone I know is aware of this situation!!

Lost My Trust and Future Used Car Business - A_Bell

I am extremely disappointed with my experience here and won't be going back. Here is my experience as unbiased as I can tell it: - I entered lot to see a used vehicle that had been on their lot for 3 weeks. Discussing the vehicle with the salesman, I was told the vehicle had undergone their standard used vehicle inspection and oil change. - I test drove vehicle and noted some shimmy in brakes, so I asked for the brakes to be inspected. - I left the lot to visit another dealership, then later received a call that the vehicle had not had the standard inspection and oil change as the salesman had said. They offered to replace the warped rear rotors causing the shimmy and pads, which was nice. - When I returned to the dealership, I entered the vehicle to find that the salesman or another employee had smoked in the vehicle between my test drives. It had been a non-smoking car before that point which was important to me. - With the brakes, inspection, and oil change resolved, I did a final check over the vehicle. When looking closely, I found some fluid on the left side of the bottom of the engine. The salesman didn't know what it was, so we both discussed some possible causes. He thought it might be residual fluid from the AC pump, which had been replaced. I thought it might be coming from near the water pump. I told them to check out the leak before I signed. They returned saying, "We did not identify a new leak". - I signed the papers understanding it was an "As-Is" purchase, assuming responsibility for the issues of the car but trusting their word that the fluid was a non-issue. - Within a week find the leak was still occurring (I parked on gravel the first 6 days so couldn't detect the leak). I took it to a Honda Dealership in another state where I had just relocated, and they immediately identified it as an oil leak through the front crank seal. - I had the dealership repair the issue, and then I called back Wrights to inquire about the issue. They claimed I only asked them to look around the water pump (less than 10 inches from the crank seal, fluid would have been very visible from under the car), would not respond to my inquiry into whether they kept a written report of their used car report, and did not make any effort to rectify the situation, meet me in the middle, or work to find a compromise. I can't tell whether this was an issue of lack of integrity or technical competence, but either way they've lost me as a customer.

Greg Butler was great in assisting me with making the... - Julienjune

Greg Butler was great in assisting me with making the purchase of my new car. Jerry in finance made that part so easy. Kgendra was very welcoming and helpful getting me connected with Greg. The whole experience was so easy. No stress or pushy sales.

New car - Lewis

Bob wojthan jorge bajes and everyone made me feel at home love the car and the service great job finance guy was great thank you so much

Somehow, the odometer on car we purchased was turned to... - P-dOff

Somehow, the odometer on car we purchased was turned to 30K miles. Auto records show this car had 118K !!!!!! I think that's illegal, eh? May pursue this with the authorities. This place looks like it's out of business, but the location is the same. Be careful of checking vehicle records before you lay your money down!

Keep my Lincoln Town Car for 20 years. - MARIE BAYLES

I did not buy my 1997 Lincoln town car at Grossinger Motors but when I did need to service it, which was very seldom, Grossinger did a great Job. I was able to keep the car for 20 years thanks to the great mechanics they had. Thank You, MFB Normal, Illinois

Burned up new truck!! - Robert & Carmen

I had my service trucks serviced on 9/16/16. I had the oil / filter change and the fuel filter changed on our diesel, drove less then 100 miles and it burst into flames. What happened? It is a new truck that is completly stock and only been serviced by a dealer.

If you're in need of a good, reliable auto mechanic, then - simonsais20

If you're in need of a good, reliable auto mechanic, then look no further than Sigler's Auto Center. They provide top-notch service at a fair price, and they're always willing to go the extra mile to make sure their customers are happy. I've been taking my vehicles to them for years, and I've never once been disappointed. Highly recommend! www.SiglersAutoCenter.com

THIS TERRY'S LINCOLN MERCURY DEALER AT 143RD STREET IN... - USMITH112

THIS TERRY'S LINCOLN MERCURY DEALER AT 143RD STREET IN ORLAND PARK ILLINOIS, KNOWINGLY SOLD US A 2004 MERCURY MOUNTAINEER WITH A BAD TRANSMISSION ON IT. FURTHERMORE, THEY DENIED THAT THERE A PROBLEM WITH THE TRANSMISSION UNTIL THE 12 MONTH/12000 MILE WARRANTY EXPIRED AND THEN STATED WE NEEDED A NEW TRANSMISSION. THEY TRIED TO CHARGE US APPROXIMATELY 4500.00 TO REPLACE THE TRANSMISSION BUT ENDED UP SETTLING AT ABOUT 3000.00. THE CAR ALSO HAD SEVERAL OTHER ISSUES WHICH THIS UNSCRUPULOUS DEALER CONCEALED FROM US. DO NOT DEAL WITH THEM IF YOU CAN AVOID IT.

I purchased 3 different new Lincolns over a 3 year period... - stevs2

I purchased 3 different new Lincolns over a 3 year period there, as well as a used Jaguar. The sales team is great, and service is (was) fantastic. John (Manager) was easy to deal with. The service department had great hoours, convenient location, and knew what they were doing. Now that they are closed, I have to deal with either Ford dealerships who have absolutely no clue how to treat a customer, or Lincoln dealers who think I should schedule my life around their convenience. Too bad Lincoln, you,lost a repeat customer.