92 Illinois GMC Dealers

Went in to possibly purchase a truck that was well over - STHPAW

Went in to possibly purchase a truck that was well over ALL of the websites that provide vehicle values. Was able to get them down a measly $1,400 which was closer to the value but still just a little high. Decided that since the truck had a decent carfax and the people were friendly that I'd possibly give it a shot. Until I noticed their fees. I noticed a $699 "non-negotiable" Auffenberg Advantage markup. When asked, I was told that it was non-negotiable and every vehicle sale has this. I then asked what in the world do I get as a buyer? I was informed it was lifetime paint protection, lifetime seat and fabric protection that if I got in with my key in my pocket and damaged the seat it would be covered. YEA RIGHT! I was also told that it included the flashing third brake light system called Pulse. I then stated, well I don't care about any of that. So you guys are installing a flashing third brake light that mind you has NO data whatsoever that it reduces rear end collisions on every vehicle out here including new and marking up your vehicles $699? I was informed that on the new inventory it comes pre-installed by the manufacturer of the car. Complete xx! I can promise you that GM is not installing that on every car. Side note on this, BE CAREFUL about that third brake light. Be sure to read your warranty. Most warranties will say something about installing any parts on the vehicle that are not OEM will void your warranty. I then notice a $395 "documentation fee"... That's a separate fee from the electronic filing fees that the state of Illinois charges them for titles and license. I just had this explained by a dealer whom I fully trust that they get charged around $100 from the state since they're filing on behalf of the state. So that price I mentioned earlier that they came down, shot right back up with their stupid fees and "Auffenberg Advantage" the whole deal felt very loan sharky and greedy. This is more directed toward the salesman himself but he had no idea what he's talking about when it came to vehicle specifics. Anyhow, in my opinion horrible experience, horrible dealership will never be back. I will go somewhere else every time. Buyers please beware, especially about the warranty situation, that's half the reason to buy a new car.

When I finally made the decision to purchase a new car I - rrats06

When I finally made the decision to purchase a new car I made some online inquiries to several dealerships. Jaylon Warren at Jackson's responded almost immediately. He helped make the whole process as painless as possible and wanted to make sure that I got what I wanted.

Dale was an outstanding salesman to work with. Down to... - spideyjws

Dale was an outstanding salesman to work with. Down to earth guy. A nice change

Poage is the only service center I have used for the last - mlr1941

Poage is the only service center I have used for the last 15 years. I usually get an appointment to have the oil changed within a week from the time that I call. I like to talk to Dan. I always wait, the accommodations are very nice. I had a surprise on my last bill, they rotated my tires without letting me know ahead of time. I left the next morning for 3 1/2 hour trip. I got out on the road and my right rear tire said too high. I had to stop & let the air out. I’m not sure this is what you wanted to hear. Please consider this a very minor complaint. I value all the service workers at Poage and will continue using their services.

Ben Slater is an amazing salesman. So pleased with our... - Kimberly Williams

Ben Slater is an amazing salesman. So pleased with our 2015 Chevy Colorado and 2018 GMC Acadia. Fast friendly service. Exceptional dealership. Would highly recommend them

Will never buy at this dealership again! - Mimi

We bought a car for my son after he totaled his SUV. I was given 2 prices. One price with brakes and one price with brakes and tires. I was told they would not sell it without new brakes. We bought the car with brakes and tires so we knew he was safe after just having a horrible wreck. Fast forward a year and a half later and about 5,000 miles. I had to pay to have brakes put on the car. I will never buy another car there or have any car serviced there!

Best car buying experience I've ever had! - Tony

Best car buying experience I've ever had! The best service, Best Prices & best inventory. Charlie was genuine and professional, he addresses any and all issues without asking. I will recommend everyone I know to give Dralle a call for their next car buying experience. I drove 3.5 HOURS one way. I purchased a amazing GMC SIERRA 1500. Thanks Dralle GMC!

Great friendly dealership! - Corvette Jim

Great friendly dealership - had exactly what I was looking for - Tina was very helpful and knowledgeable about my 2018 GMC Canyon. SLT. Have bought approx. 17 vehicles over the years & I keep coming back due to service & pricing!

Great Experience - Nation

We shopped all over but came back to Max Dye. We found that other car dealerships lure you in with great internet prices but once you are there, it does not pan out so well. The experience has always been great from the sales to the service. The sales department is very upfront with a good balance of not being too pushy but very knowledge and willing to answer all your questions. We enjoyed working with Chad. He spent a great deal of time making sure we were well oriented with our new purchase. The other great part of purchasing from Max Dye is having such an efficient, helpful service department. Steve has always taken great care of us. The owners are also very friendly, helpful and personable.

I would not recommend this dealership to my worse enemy. ... - parris314

I would not recommend this dealership to my worse enemy. Bob Brockand Jr. is a complete phony and is completely out for himself. I purchased a car from this dealership and brought it back three times for the same problem and they kept telling me that there was nothing wrong with it. Finally of course the warranty ran out and now we are stuck with a car that has a front end problem that will cost us at least 1300.00 dollars to fix. They were rude to me and my husband. Bob Brockland Jr. told my husband that he was " too sensitive and needed to chill out". That he was not going to fix anything and hung up on him, mean while we are still making month payments every month. PLEASE PLEASE PLEASE do not put yourself in the same position. We thought they were good people at first, but CLEARLY it was all show to get us to buy a car.

Perfect 10 experience - Shahid

Jason made it very easy transaction, i had already done internet search on pricing from other dealerships We test drove Acadia, Jason offered a best no hassle pricing which was cheaper than all other quotes I had. We made the deal immediately. Service department is also vey helpful, I recommend this dealership for GMC vehicles.

I was driving from Colorado to Michigan yesterday via - Jlemery121

I was driving from Colorado to Michigan yesterday via I-80 when my 2020 GMC 2500 AT4 lost power and several warning lights came on. I found Greenway and limped the truck there. Kathy and Jeff took excellent care of me (and my truck). They were able to get my truck diagnosed immediately (faulty injector and elect connector), repaired under warranty, and I was out the door and back on the road within 3 hours. Amazing customer service and repair! I just wish I lived closer to take my truck there for regular servicing!

Purchased a new Sierra - Williamson

I couldn't be happier with my decision of purchasing a new 2015 GMC Sierra form Hove Buick GMC. They are unlike other dealerships out there that want to go back and forth haggling with you! They shot me their best price up front and didn't mess around. I highly recommend this dealership if you are looking for a laid back, no pressure, friendly experience!

Very pleased with this dealer! - zrwright91

Very pleased with this dealer! Would recommend to others for sure! Very informative on warranty and rates

Do not recommend! - Tyler

Do not recommend! Absolutely terrible communication by the salesman Dillon. Told him we wanted a car and sent in a app. They ran credit and never communicated. We had to call 6 times between two days and finally wait on hold for 15 minutes for him to tell us they took a deposit on it.

Probably the easiest car buying experience I’ve ever had. - blove121

Probably the easiest car buying experience I’ve ever had. Everyone was highly professional and friendly.