21 Idaho Ford Dealers

It is a good dealership and I will use them again, only - jamesstaley5853

It is a good dealership and I will use them again, only issue was being offered a car wash and then not getting it other than that good job

Very easy to deal with no pressure quick and easy nice - jllrranck

Very easy to deal with no pressure quick and easy nice layout and friendly staff

Per a recommendation from a friend in 2022, I took my - big_pappa1967

Per a recommendation from a friend in 2022, I took my Escape to Lithia Ford in Idaho Falls for service. The service counter agent kept me up to date on all progress. The techs did a thorough job on diagnostics as it took several attempts to reach the problem. They fixed the problem and the car ran great. Job well done! I made another appointment to have my Escape fixed by Lithia in, 2023. There was a 30 day wait. At the time of services they were looking to do two recalls and a check engine light. I checked the code with my OBDII it was a P0236. The counter agent called a couple days later. He said the car was ready. On pick up there was a major disagreement between the counter agent and me as to the billing. He now wanted to charge a diagnostics fee. I had questioned him several times as to repair costs prior. He stated each time there was no charge as they had not done anything to the vehicle other than the recalls. But they had cleared the code with no further action. The assistant manager intervened and corrected the counter agent’s billing mistake. When I started the vehicle the code was still showing. Lithia’s service manager called latter to advise me there had been a mistake made with the diagnostics code. He asks if I would return the car. I returned the car. It took a couple of times to correctly diagnose the problem. The techs did a great job on the repair. The car performs like it should. I am very satisfied with the tech’s work. Thank you to the service manager and assistant manager for their oversight in making the experience a satisfactory one.

The staff at Quality Motors was terrific. - philip michael Ricci

The staff at Quality Motors was terrific. They were courteous, informative, and very speedy in getting me in and out of the door quickly. Very friendly. They are really far away from us, but my wife commented that when she replaces her vehicle she'd like to use them despite the distance from us. More importantly than all this, I sensed that they were honest.

When driving north on Hwy 95 south of Sandpoint, a deer - jhughes

When driving north on Hwy 95 south of Sandpoint, a deer jumped into the front of our Ford Explorer. Eventually the deer damage caused the Explorer heating system (the heat that blows out the top and bottom or the dashboard & the seat heaters & the thermostat and heat info that posts onto the dashboard) to each turn on and off for unpredictable periods (from a few minutes to a few hours or a few days) and these periods got longer and longer. It was very disrupting earlier in the winter. After speaking with the Mike White service staff, they obtained the needed equipment and they arranged to come to our house and pick up the Explorer to take to Mike White Ford and returned the Explorer to our house right after the Explorer was repaired. The repairs were excellent. Wonderful!!! THANK YOU VERY MUCH!! Jim (& Lindsey) Hughes Sandpoint Idaho

They were good to work with. - dukesummers

They were good to work with. I would highly recommend them. The staff was super friendly.

Had a part replaced in our truck. - lecurtisp

Had a part replaced in our truck. Customer service was the best I've seen. They set the standard on taking care of their customers and ensuring every concern was answered and resolved with the best a customer can get. Whatever your business model is, should be the standard from which all Dealerships should follow. Thanks for their service it was awesome along with the quality repair. Thanks to the Manager and his maintenance crew for a quality job well done.

I bought an SUV from them. - Cherelle_moran

I bought an SUV from them. They were on the ball, courteous, knowledgeable, and just all around nice. Not pushy! Very willing to work with anyone who is fed up with other auto sales places. Certainly worth the money, time and effort.

I’ve dealt with many ford dealerships throughout the - Phillip castle

I’ve dealt with many ford dealerships throughout the United States! I can say for certain there is no better ford dealership than Middlekauff ford in twin falls Idaho. There training of their techs is their top priority to expedite proper and thorough repairs. They do a spectacular job throughout their departments to keep people coming back. Thanks to the whole team…

My Husband and I ordered a 2023 Aviator, Justin Roberts - kileejolson

My Husband and I ordered a 2023 Aviator, Justin Roberts our Salesman was the best! He helped us in every turn of this process, never felt pressured and was quick to answer ALL of my text messages. We have never had a better experience buying a car as we have had at this Dealership. Thank you, Justin! We really appreciate all your help and we love our car!

Very friendly and immediate service. I will definitely... - bp1952

Very friendly and immediate service. I will definitely go back for service, when and if needed again. The technicians were super friendly, also, and very pleasant.

This place sucks drove 5 hours after making the deal and... - klint51

This place sucks drove 5 hours after making the deal and they didn't have the boat phony xxxxxx. Nobody seemed to have any idea when they would have it because the manager was demoing it on his day off.

joe hall ford Lincoln has noJoe hall Ford Lincoln has no - Ernestsarb

joe hall ford Lincoln has noJoe hall Ford Lincoln has no communication skills whatsoever when it comes to using the Internet are you guys just not wanting to accept a poor review I didn't buy a car there is no is there is no maker model for purchase is there is no major model for purchas and no employee contacted me they sent me an e-mail with no information whatsoever in it except for their name number to contact themb why is it so hard to make a negative review with you guys I have been trying to get this submitted and it's a bunch of ******** do you not wanna hear a negative review against one of your advertisers

Very disappointed in the sales manager - Culpeper

Tried to do business with these folks and was ultimately disappointed. Could not come to an agreed upon price for the used (3,200 miles) vehicle we looked to purchase. The claim was that Ford considers anything under 4K miles to be new-really? It wasn't new. It was driven for 6 months and showed some minor wear. The manager would not budge on the other vehicle either. I talked to an out of state dealer that trades back and forth with Rokstad and Rokstad refused to send them the other vehicle i was interested in buying once they found out it was me trying to buy it even though they 'are a good trading partner' according to the out of state dealer. I suspect that since the out of state dealer does deeper discounts it would have reflected poorly on Rokstad's manager not wanting to lower their price to make the sale to me, so they simply refused to supply the vehicle to the dealer which was willing to discount more deeply. I guess that is their way of preventing me from getting the vehicle i wanted--they were going to show me by golly. OK, so I went to out of state to another dealer and made a cash purchase and am glad i did.

This was the best car buying experience of my life. Very... - Calandshawn

This was the best car buying experience of my life. Very little back-and-forth. Found the price online along with many high-quality pictures. I drove up to Preston to find the truck and price just as described. The salesman and I settled on a price that I was very happy with and then the dealership honored that price. Very little hassle, no attempt to up-sell me on crap products like window etching, nitrogen filled tires, extended warranties or anything else. Just a straightforward deal and out the door. It literally took less than half an hour for me to show up, do the paperwork and walk out the door with my new vehicle at the out the door price agreed upon and with the interest rate I expected. The general manager, Dave, was fantastic. He personally responded quickly to a concern I raised and corrected the problem immediately. I couldn't be happier with this dealership.

My regret is I went in to buy a truck from this - Omar

My regret is I went in to buy a truck from this dealership during a time when I shouldn't have, however, we NEEDED IT. After weeks of shopping and comparing prices, I found a 2010 Chevy Silverado 1500 LTZ at this dealership. They were asking way too much to begin with, almost 20K. I negotiated with them and they will not go below $17,500 which is still above and beyond the book value. Anyway, I was getting tired from shopping and I was told it was clean!! So I went in after work, I get off at 5pm. I darted out of my house and made it to Soda Springs at 6pm. Because I am a considerate person, I took their word for it, and it looked beautiful. I test drove around the town with a hustle since I am keeping them late (Big Mistake). Also I didn't check every little detail like I should, thinking (They are asking way too much for this truck, but it is still cheaper than the other options I was considering (RAM), it must have gone through their shop right? Wrong. So I go sign the paperwork like an idiot on 07/21/22, but before I do I asked Denika the sales person, a few questions, and she knows nothing about the truck, the back up camera was not working, so I asked her why isn't it working? She kept pushing buttons on the mirror and it turned on. I figure maybe I need to play with things and everything is working fine? When she handed the keys she didn't know what all of them were for except for the ignition and the Tonneau. Anyways. I proceeded to the finance office, and asked about extended warranty, and the one they offered was terrible. It gets better, I drive it home and bring it up to speed, it shakes. We smell strong coolant coming into the cabin by the time we get home. The rear DVD system doesn't work (One does, the other doesn't when we clicked it, we clicked the one that did work, lucky us, but the main one that DVD's goes in does not even turn on). Then I push the power folding Mirror, one folds, the other doesn't. Engine light came on. I call them the next morning, freaking out, and wanting to return it, I get told by Jodi the Finance lady, NOPE. Work with your sales person. I reach out to Denika, she ignores me. Then when she responds, she said that they can look at the shaking and coolant because that is a safety issue. However we are very busy (of course) hit it and quit it. We agreed for me to drop it off on Sunday 07/24/22, and they will look at it Monday 07/25/22. I dropped it off Sunday, and come Monday, I hear nothing. So I get anxious, and I text Denika, no response. Then later I get a text from Colton in Service, telling me they will look at it later and they are two weeks out. Days go by, and it's the end of the week already. Then Denika gets back to me on 07/28/22 to let me know they finally figured out what was wrong (Radiator leaking). Then she waits all day to tell me what the plane is. Then I ask a few hours later, Any updates? she replied "They are still looking at it and for the parts." At this point my patience is running thin, so I reply, "Can't you guys just take the truck back and unwind this deal? This is getting ridiculous to be honest. It's taking a week to figure out what is wrong with it, and I don't know how long to find the parts, and then however long to actually fix it. THIS SHOULD HAVE BEEN DONE BEFORE YOU LISTED IT FOR SALE! I NEED A TIME FRAME PLEASE. No response from Denika. Then on 07/28/22, I got a response that they got all the parts and they should get it done by Thursday 08/04/2022!!! Long story short, I got the truck back and none of what they said they fixed was fixed. Power folding mirrors still not working, neither the DVD player nor the radiator reserve look like it was flushed to put the new one in. PLEASE DO NOT BUY FROM HERE...I beg you, I am trying to do you a huge favor by paying it forward. Learn from my mistakes, be smarter than me. Buy your peace of mind and don't let what is supposed to be a joyful experience by buying something new, even if it is used, a horrendous experience, because it will be. Also watch for their generic, cheesy response.

Bought a vehicle used Jeep based on pictures from the - Colin Funk

Bought a vehicle used Jeep based on pictures from the internet and on the verbal from Paul sales guy the car went through a complete inspection...could not go look in person 400 miles away. Picked up the vehicle on our way to daughters wedding and hooked to our RV. When we finally got to destination I went over the whole car and found out the rear seat center seat belt would not retract...safety issue and the driver door and rear driver side door locks not working. Paul emailed me and called to follow up and see if I was satisfied...6 days later (after our daughters wedding) I told Paul about the 2 issues...reply...sorry car is as is and we won't help you fix those items...goodbye. Granted I bought as is...I know what that means...but safety issues should never be in question. I am going to file a complaint with the Idaho Consumer Protection Unit and ID DMV unit that issues dealer licenses...I think they will be interested in knowing that Tadd Jenkins Ford in Blakefoot is selling vehicles with safety issues.