6 Hawaii Ford Dealers

The best dealership for new cars and servicing, you will - hijrn

The best dealership for new cars and servicing, you will enjoy a family relationship and professional services at very good pricing. And in the rare case you encounter an issue, the Cutter family will resolve and make you smile! We feel blessed with our purchase and long term relationship with the Cutter family!

My recent car purchase at Lithia Ford (Honolulu Ford) was - Russ A

My recent car purchase at Lithia Ford (Honolulu Ford) was exceptional. My sales agent Kristen Riza was incredibly helpful and patient throughout the process. Financing and sales made me feel comfortable. Found the perfect car at a fair price. I would highly recommend the dealership to anyone looking for a used or new car.

I live on a different island and made my inquiry online. - itsili

I live on a different island and made my inquiry online. Joshua Nielson-Willis responded right away. He put me at ease with the remote process of buying a car sight unseen. Through out the process, he was alway courteous and forthcoming when answering my questions and did so promptly. As for my remote purchasing experience with the dealership, I am deducting a star for the confusing multiple email addresses and business names they used to send me documents to sign and their confusion on which county to register my new car. I am also deducting another star for the mandatory window etching fee imposed from the get-go.

Valley Isle Motors LTD, HI, Maui, Ford F-150 Lessee - Da Lessee

This is my third lease with Mike Saunders, Sales Manager and second with Greg Castillo, Finance Manager. I’m a repeat customer because I’ve always been treated like family. They listen and bend over backwards to make me feel appreciated. I can honestly say I’ve never drove off the lot disappointed. Didn’t experience problems with my prior 2 and don’t expect to with this one. Some close to me and many I know of look down on Fords, but their opinion on my truck that they put no money into is something I could careless about. I’ve owned a brand new Dodge 2500 Mega cab which has always been my dream truck and had nothing but problems. Not going to lie I was skeptical giving up a truck I’ve always wanted for my first F-150. However, Ford helped me get rid of my vehicle burden. We all know vehicle problems are the worst. Mahalo Piha, Mike and Greg

Kellin was great to work with, friendly, knowledgeable, - vkick

Kellin was great to work with, friendly, knowledgeable, and he went out of his way to help us. We purchased a Ford Escape and the undercoating had to be carried out after we left, and he drove it back to our condo so it will be waiting for us when we return. Everything went very smoothly with our purchase.

Took it in for one problem, got it back with more problems. - Lena

Very poor Customer Service, Repair Department. #1 Girls in the Service office couldn't be bothered, like I was taking them away from their busy time talking story, that was the 1st time. #2 Had to do my own customer service follow up if parts were in yet for the repair, when they clearly said, "we'll call you"; but didn't mean it obviously as they did not. #3 Had appt, and like deer in headlights "what?; why you here?" bad experience, bummer I'm forced to deal with them because of factory warranty's.