963 Georgia Used Car Service Centers

My experience with the sales department was really good - pastorvann61

My experience with the sales department was really good every time I called this service department I get on put on hold or pass around two or three times

I took my Durango for recall service. - larry_anderson

I took my Durango for recall service. Tiffany was very friendly and helpful . I could not ask for things to have went any smoother than it did.. Thanks

I gotta give credit to Javanie at Potamkin Hyundai Stone - Breece Felix

I gotta give credit to Javanie at Potamkin Hyundai Stone Mountain. He definitely is knowledgeable and puts in the extra time and effort to accommodate your needs. I was very happy with his service and will definitely reach out to him again.

Very friendly and clean and I will tell my friends about - ADIXON581

Very friendly and clean and I will tell my friends about J.C.Lewis Ford Hinesville

Mercier Bobb is the best. - fjlerch

Mercier Bobb is the best. Reliable, diligent, polite and efficient. Good communication skills and excellent follow through.

I would rate this dealership 0 stars if I could, but as a - Emily

I would rate this dealership 0 stars if I could, but as a service advisor myself, I understand the importance of these surveys. My car buying experience was a bad start, and service followed up with just as poor of an experience. No service lane, nobody to greet you outside. After walking in, the service advisors didn’t even look up from their computers until I greeted them myself. My advisor didn’t introduce himself, nor did he tell me what would be done to my car until the paperwork was in front of me asking to sign, and I had to ask. He did not ask if I had any other concerns with the car. I was not directed to any waiting area. The service took 2.5 hours for an oil change, tire rotation, and inspection on a car with 10,000 miles. The place was empty. I had to ask if my car was done, which it was, and I have no idea for how long. I was walked to my car, only to be asked to fill out the survey with 5 stars. Not one part of my advisor’s service was worth even a 3 star rating. No loaners or even Uber available. I get it- the dealership is unable to provide the luxuries that account for a 5 star experience, and that is not on the advisors. But at least make sure the customer is informed, all important questions are asked, and service is friendly.

Excellent service. - Jordan

Excellent service. Treated extremely well. Took care of issue and had a loaner the entire time. My consultant Kelsey was fantastic

I had to perform my first maintenance on my C8 Corvette, - lcbutlerjr

I had to perform my first maintenance on my C8 Corvette, and was struggling to find a location that could take me in at short notice, as I also had a nail in my tire, and along came the Service Department at Steve Rayman Chevrolet! Their friendly and courteous staff were awesome! Everyone was so polite and helpful! I must say, My Service Advisor, Alexandria “Alex,” was a total rockstar; seeing my service through final completion! This is now my dealership of choice! Thanks Team!!

My Service Advisor Chris Martin was outstanding! - mhintonsaeed1

My Service Advisor Chris Martin was outstanding! Chris worked with me to ensure I fully understood all the major issues with my 2013 CC. He and his team did a full inspection of my car and did not make me feel pressured at any step of the service. Chris knew my car held sentimental value and treated the entire transaction with me with a respect and sincere care. He even found discounts for some parts of the service. I am now a loyal patron and will take my baby back to Stone Mountain VW for the life of my car… she now runs like new🙏💛. Thanks, Chris and your Service team for a job well

Great customer service. - Rodneyomorrison

Great customer service.. and the time waiting for the car repair was quick that what he said

It was very clean. - barringtonridley

It was very clean. Everybody was very nice. I would take my car back anytime

As always I received excellent service from Rick Case Kia - Triple D

As always I received excellent service from Rick Case Kia of Duluth. I had an appointment for the 18 of August, but after talking to my Sale Consultant Greg Moore he talked to Brandi in the service department and she was able to get me in on the 21 of August for the recall of my 2022 Kia Telluride. Everything was taken care of in less than 2 hours.

Angie is always on top of her game with excellent - Louis

Angie is always on top of her game with excellent Customer Service. Always goes The extra mile for me.

Also Check your final invoices they will change your - mlfletcher223

Also Check your final invoices they will change your email address in order for you not to receive a review of your service visit so it won’t affect their CSI scores and affect their incentives/bonus. They changed my email address by adding a 1 at the end of my name, not smart!!

I dropped off my Ford for service 2 weeks ago. - Stephan Roth

I dropped off my Ford for service 2 weeks ago. I've called more than 10 times trying to get some status on the car, but never a response. I've left many voicemails over the last week with Luis Hernandez, my service advisor, and he hasn't returned a single call. The customer service is truly horrible.

I would like to acknowledge Cliff and Karl for excellent - Jill

I would like to acknowledge Cliff and Karl for excellent service today!!! They are definate assets to Grainger Honda!!! Great job guys for going above and beyond!!!!! (⁠✷⁠‿⁠✷⁠)