1,434 Georgia SRT Service Centers

*God blessed me, . - dafilippone

*God blessed me, ...I survived a 1-3-2025 car accident. * My husband & I bought a new 2015 Lincoln Navigator and it was beautifully kept. Very comfortable for long trips and in excellent condition. (Lincoln was unrepairable) *We decided to get a new 2024 Lincoln Navigator Reserve 4x4, Infinite Black on Black as before but this time it had more bells & whistles. We included & bought the Premium Care Extended service plans. * Well on our first trip out of town (2-3-2025) was well over 4000 miles and first day on the road a rock flew right into our new windshield and cracked continued across the front from drivers side to passenger side for the entire vacation. So...When we returned from our trip, Allan Vigil Ford Lincoln loaned us a new loaner car, until the repairs were completed, plus change oil & tire rotation on our car. I live nearly an hours drive away and service driver dropped off loaner at my house. Needed that loaner to see doctors and other appointments during those days. I am very pleased that Jennifer took care of us. Thank you Nothing beats great customer service, no matter what year it is.

Took 2 hours to change oil on maintenance program. - PTEL

Took 2 hours to change oil on maintenance program. Everyone went lunch at same time. They call it express????

Everything and everybody was great ,good performance and - GingerBread

Everything and everybody was great ,good performance and great care. I would say to franklin Chevrolet in Statesboro, Ga. "Keep up the good work, and thanks for your hospitality, patience, and mainly, "Putting Up With Me". Love you guys!!!

Everything was done quickly and JC was outstanding. - todd

Everything was done quickly and JC was outstanding. Very pleased with the service I received.

Loan Pham did an amazing job keeping us updated on the - Jcastillo

Loan Pham did an amazing job keeping us updated on the repairs to our truck.The repairs were done in a timely manner and we received our truck nice and clean.

Wait time met my expectations and I was able to find - em2dotcom

Wait time met my expectations and I was able to find space to work and setup my laptop and monitor.

I had to wait 20 min or more. - tsparks48

I had to wait 20 min or more. Once I was checked in all was well

The service that Athens BMW has provided us over the last - DAVE.MCK

The service that Athens BMW has provided us over the last ten years for three BMWs has been terrific, and this experience was no exception. Well done!

I only bring my car in for servicing. - adams230

I only bring my car in for servicing. I always call Justin who sets up everything for me. He explains what needs to be done. I never feel I'm being taken advantage of. This is everything to a woman. Workmanship is always excellent!!

My go to is Jacquelyn Oliver! - Cellena11

My go to is Jacquelyn Oliver! She has never failed. Always on point and swift. Every time I need her she has been available to assist me. Very knowledgable and proficient. 1 year in! Looking forward to many more rides in my Camry!

I will drive the extra 30 miles out of my way to get all - m36462

I will drive the extra 30 miles out of my way to get all my service at LaGrange Toyota for both our automobiles and I will give them all of my business with regard to the purchase of new Toyotas! I am a former customer that left for a more convenient dealership in Newnan that offered equal service until that Dealership was sold and became unfriendly!

Service did not fix the car as needed for electrical - Tim

Service did not fix the car as needed for electrical problem with the map and entertainment screen. The car was there four business days. Service calls and says it is fixed. I started the car, and the same problem persisted. It shouldn't have been that hard to check it. So, I had to get the car towed to another dealer who can fix it right. Wasted many days on this problem, and now have to start over.

When compared to the competition, there is NO - The Red Neck

When compared to the competition, there is NO competition. I have never done business with a better dealership than Pioneer Ford. All my Ford friends agree, Pioneer Ford is the best dealership, Pioneer Ford is the ONLY dealership where I take my rolling stock for maintenance or repairs.

This is an amazing dealership! - Christopher foster

This is an amazing dealership! The staff is always wonderful! Amazing managers as well! I definitely recommend purchasing here😊

Hennessy Honda service always is fast, courteous and - tricciuti

Hennessy Honda service always is fast, courteous and professional! I can count on the service being done timely and correctly. Steve Ray is great to his customers!

Good experience. - DonnaB

Good experience. Courteous service advisor who kept me informed and explained things well. Used shuttle service & driver was friendly. Only issue is that parts are not available for a recall which is causing one of my issues.

The staff was patient, friendly, and courteous. - Marcus.mccoy93

The staff was patient, friendly, and courteous. I want to extend a special thanks to Brittany and Richard for getting me in and be out today.

I've had many opportunities to do business with Scott - manze

I've had many opportunities to do business with Scott Evans Chrysler. Denver in the service department is knowledgeable, courteous, and efficient. My van was repaired in a timely manner and returned to clean and ready to drive. I wouldn't hesitate to take my van and other vehicles to be repaired and serviced in the future. Thank you for the great customer service.

I used Fayetteville Ford's mobile service today for an - dsr524

I used Fayetteville Ford's mobile service today for an oil change. Great service! Fayetteville Ford management communicated with me who would be coming out, the time, and type of vehicle they would be arriving in. The technicians showed up on time, were polite and professional. Asked permission to do the oil change where the car was parked. They listened to my requests and acknowledged what they found afterward. I didn't have to take time off of work or out of my day off to sit in the service department waiting room. I will definitely use this service again.

All great ! - jmartell

All great ! Persons very very helpful and delivered very timely . Car was perfect and service was cost effective

Terrible service even worse customer service. - justinkmay

Terrible service even worse customer service. 2020 Ford ecosport took in for engine failure due to recall. Was told it would take months with no loaner available. So bought a new truck just for them to fix it the next week. Then the job was rushed or technician just didn't care. Took it back today to show them the multiple bolts left out which technician said oh I can get bolts and put there. Decorate trim that was over engine gone and all they could say is we don't have it. Huh well it was there when I originally brought the car in. So either you didn't care enough to put it back on misplaced it But the kicker is the technician broke the headlight assembly. I know they did because a different dealership broke the other side and owned up to it and replaced it. So I have looked at both headlights every time I take it in for service to make sure it didn't happen again. But the technician just says oh I didn't break that. Uh yeah you did. He then proceeds to start cussing at me in front of Tom a service sales man and the service manager. How can a service manager allow an employee to cuss at a customer directly in front on him and not say anything. Crazy Then take the technician side when clearly bolts were left out. That alone tells you he didn't do his job correctly. But if the technician was going to own up to breaking the headlight then he would have before even giving the vehicle back so it could have been fixed. Obviously the technician is going to say he didn't break it. Just going to say do you have a picture of before. So I am supposed to take a picture of every inch of my car before dropping off to prove you messed something up. All of this is just terrible. The recall not fixed in a timely manner, no loaner, no appropriate time line of fixing, leaving obvious bolts out, not reinstalling engine wire cover trim, breaking headlight assembly. Breaking the assembly is one thing. Difference of opinion whether he broke it or not. Ok But the obvious bolts missing on parts he worked on. How can you say he didn't do that. And if his work is bad enough that he leaves obvious bolts out how can you trust that he didn't break the headlight when I know for a fact he did. But to just tell me to leave after pointing everything out and his technician actually cussing at me in front of him and Tom. Like what kind of service manager is that. He should have addressed his employee cussing at a customer and at the very least made someone put in the obvious missing bolts and finding out what happened to the engine cover. Again though I know they broke the light. Like 100 percent positive because already went thru it on the other side with Waynesboro dealership who owned up to it and fixed the side they broke. But this dealership just takes whatever the technician said to be true. Guarantee if they were to look at cameras of him working on my vehicle they would see when he broke it. Just like the Waynesboro dealership did. Tom is ok but that technician and service manager should both be fired over their customer service and how they handle complaints. How can you tell a customer to just leave when at the very least the bolts are missing. The. To add the ticket showed a multi point inspection that obviously they didn't do cause one of the tires had a lower pressure warning on the dash when picked up

I had a issue with my truck of 14 years and they were - alex_mclean

I had a issue with my truck of 14 years and they were able to no only work with me in trying to get my initial issue taken care of, but also helped with additional problems I had asked them to take care of going above and beyond to be accommodating. I can not thank them enough for their work and highly recommend them to anyone needing repairs.

The service was great. - carrolyn6

The service was great. Everyone was very pleasant. The facility was very clean. Stan was very helpful in the additional help I needed outside of my oil change and tire rotation. I didn’t have an appointment, but I was in and out in an hour.

I'll be going back again to JC Lewis for Sales and - Jchandler

I'll be going back again to JC Lewis for Sales and Service needs, not because they re always perfect, but because of how they responded when they didn't get it right the first time. I have to get special credit to Jeana, who not only sold us a new truck (which was a very good experience), but also paid attention when our service experience on another Ford F-150 was less than ideal. I'll also give kudos to a service department that takes ownership when they get it wrong and make no excuses. Back to Jeana... I appreciate that she took the initiative to reach out and make sure we were left feeling good about our overall experience, which went far beyond what she had to do in just selling us a truck. Integrity matters, and I experienced that first hand with her.

My experience with the sales department was really good - pastorvann61

My experience with the sales department was really good every time I called this service department I get on put on hold or pass around two or three times

Great service and very personable personnel who attended - elcid82

Great service and very personable personnel who attended tp my needs in a professional manner

I was immediately greeted when I entered the dealership - Jonesjua_65

I was immediately greeted when I entered the dealership for my service appointment and escorted to my service representative Evan Murph. Evan set my expectation of my service campaign and give me his business card.

Friendly personnel Great communicators Timely Service - Drretodd2010

Friendly personnel Great communicators Timely Service and delivered in a reasonable amount of time Clean dealership

Kevin is the best! - Katelyn Rodriguez

Kevin is the best! We sold a car with him and made the whole process comfortable and easy! He made me feel very welcome and even offered my toddler son some snacks and a drink! The best! 🫶🏼

Excellent Dealership to buy to service and to do business - Buggs

Excellent Dealership to buy to service and to do business no problem at all. Service is good.