156 Georgia Ford Service Centers

I have been purchasing cars at this location over ten - rdavid2222

I have been purchasing cars at this location over ten years. The sales team is thorough. Amanda in Service is awesome, It would be easier to find service closer to my home; however, I prefer this dealership in Lafayette, GA.

Great service department. - THOMASAC30

Great service department. Superior craftsmanship and honest assessments. I refer folks to Cook County Fords for sales and service.

Person I’m dealing with is David Howard and he’s very - sassycake2

Person I’m dealing with is David Howard and he’s very helpful and tells you everything in words you can understand. With the new cars they are so much different that the older models. He taking care of my Bronco Ford needs. Thanks David Howard.

Very courteous and accommodating personnel with an eye - Kevin Kosinski

Very courteous and accommodating personnel with an eye for what the customer wants and needs without pushing.

The Collision Center took care of my glass repair in a - jasonandbetsy

The Collision Center took care of my glass repair in a fair amount of time. The new glass looks beautiful & there have been no leaks even though it’s like living in a flood zone right now.

Even though the service department was so busy, the guys - ahoward35

Even though the service department was so busy, the guys did take the time to wait on me that day. I can't remember their names. Give them 5 stars!!

Very professional and prompt service. - BENHARRIS5977

Very professional and prompt service. Always a pleasure. I'm always in and out quickly when I get my vehicle serviced and that means a lot.

Arrived early for my appointment Service department was - vinson1954

Arrived early for my appointment Service department was a little busy everyone was with customers but Kara did acknowledge me and another service writer took care of some of the paperwork until my service advisor was able to get to me Great team work on everyone s part Very satisfied

Every time i call service and ask for steve dove he - Mark segars

Every time i call service and ask for steve dove he always take care of me in a professional way and gets my vehicle in and out and his macanic does a good job

Great customer service, Imee kept me informed on the work - KHirsch

Great customer service, Imee kept me informed on the work performed. I chose to wait for the work and it took longer than I was advised.

The most impressive was the care and concerned that I - Beverlyhicks76

The most impressive was the care and concerned that I received from Misty my service consultant. My rating for her would be a 15+. She is a very humble, respectable, professional and timely person. She responded to my concerns in a very timely manner and kept me updated. I’ve had other service persons make me feel like I was a bother but Misty made me feel like she was happy that I came FSF for service. Initially, I spoke to Misty and friends telling me to check out 2 other service dealerships. There prices were a little less than FSF, but it was the conversation and caring friendliness from Misty that made me come back to Five Star. Some people are born with that gift and she is truly one of them. Everyone was nice and professional but she really stood out.

Was able to make my appointment easily, arrived 15 - fstein93

Was able to make my appointment easily, arrived 15 minutes before time. Truck was serviced and back on the road in 1 hour.

I was very pleased with their customer service. - Gualmaria

I was very pleased with their customer service. Everyone was very friendly. Aisha kept me informed about the process. She called me at least once a week. She was very nice and knowledgeable, answering all my questions.

Excellent service. - Sharay

Excellent service. 10 /10 highly recommend. The technician that I had explained everything to me about what he was doing to my vehicle.

GREAT SERVICE AS ALWAYS. - DONNABELL36280

GREAT SERVICE AS ALWAYS. ALWAYS DONE IN A TIMELY MANNER AT A FAIR PRICE. I WILL CONTINUE DOING MY SERVICE AT JIM ELLIS FORD

Work was done properly, but had to wait 2 1/2 hrs. - jmueller10

Work was done properly, but had to wait 2 1/2 hrs. Spoke to a supervisor when he called and said my next visit with Melvin would be half price due to the time I spent waiting

REDEMTION! - aaliyah61

REDEMTION!!!!!!! I was beyond hesitant about bringing my vehicle back for a service check after my first visit a few weeks back. But the Sales manager and my cool Service Adviser T. Crook made things right by me. Not only did I bring my car in for the inquiry that I had about my clutch, but I also had an issue with my passenger side window as well. I was hesitant about even bringing it up, but I did. My advisor assured me that they'd look carefully at my transmission and also ensure that the window was taken care of. They kept my vehicle for a week and made sure that I got it in return with all issues resolved. When I returned for my vehicle the following Monday, my advisor greeted me and told me they'd get me in and out after doing a walk around of my loaner. The transaction was seamless and quick. he explained to me all that was done and reassured me that the Stivers Service team would do better in the future. That was extremely confronting because I really did not want to find another Ford dealership lol. I appreciate this team now and hope that the Customer - Service Advisor trust will continue for us in the future. #Mustard Thanks Again for the awesome work.

Perfect experience from begining to end. - Randall

Perfect experience from begining to end. Great people, great service, and pleasantly surprised by the total price.

I was very pleased with the service I received…. - Ginger

I was very pleased with the service I received….Cedric Johnson of Hennessy Ford is top-notch and definitely a keeper… I will always ask for him… he took great care of me…

I lost my key and had a new one made tody. - dljordan678

I lost my key and had a new one made tody. Gillette and Jerome were awesome. Great experience!! Reminded me of why I chose Courtesy.

I’ve.had good experiences every time I’ve my truck... - Jmilyar

I’ve.had good experiences every time I’ve my truck serviced with your service department

I used Fayetteville Ford's mobile service today for an - dsr524

I used Fayetteville Ford's mobile service today for an oil change. Great service! Fayetteville Ford management communicated with me who would be coming out, the time, and type of vehicle they would be arriving in. The technicians showed up on time, were polite and professional. Asked permission to do the oil change where the car was parked. They listened to my requests and acknowledged what they found afterward. I didn't have to take time off of work or out of my day off to sit in the service department waiting room. I will definitely use this service again.

This review is only to compliment Chris Elrod the service - MHB

This review is only to compliment Chris Elrod the service manager. He was very caring and listened to the problem I had with my 2018 Ford Edge. Even though I did not get the results I wanted and it was not his fault, I did appreciate him.

She is exceptionally charismatic and easy to understand - irispamela1234

She is exceptionally charismatic and easy to understand and talk to. She is knowledgeable and explains things where I can understand.

Above and beyond.... - Suzanne Serey

I was going out of town in two days, driving my new Ford Flex that I purchased from Murray Ford. I hit a curb and blew out a tire on Friday. No where in my town was there a tire, so we took the car to back to David Strickland at Murray. They found a tire in Jacksonville, Florida. They drove to Jacksonville to pick up the tire and bring it back to St Mary's and put it on my car so I could go out of town. That is service above and beyond. Another reason I would recommend Murray Ford.

They do a great job on service. They usually service... - gay.jenkins1958

They do a great job on service. They usually service my expedition in 30 minutes or less. I don’t mind sitting at the dealership and waiting on it