127 Georgia Ford Dealers

Very poor service. - kltollesin

Very poor service. Waited 6+ weeks for an appointment only to be told AFTER they had vehicle a week that they didn’t have a technician and my truck was not repaired. NEVER DO BUSINESS THERE!

Make sure it is the vehicle you want if you make a - sdwilson89

Make sure it is the vehicle you want if you make a deposit!!! I understand overhead and inventory; but PLEASE make sure it is the vehicle you want if you make a deposit as it is non refundable per their policy!!! My experience was subpar; but the GM Scott rectified the situation immediately once he was notified given my specific situation/circumstances. I discussed with Scott that there should be a disclosure put in effect to notify the consumer. Thank you Scott for understanding the circumstances and being a stand up business owner to do what is right and rectify the situation.

Made an appointment to have my door lock on my 2020 F150 - rocquedma

Made an appointment to have my door lock on my 2020 F150 checked as it wound not lock or unlock on passenger front. They called and said it was fixed.changed some settings. Picked up the vehicle and still had the same issue. Didn't even check the reason it was brought in. Told me they would pick it up and get it fixed on the following Friday. Get a text on Friday telling me they could not get to it. Made another appointment for the following Monday. Took it in and was told the warranty company was closed and it was going to be a 195.00 diagnostic fee and 700 plus to fix if it was the actuator. All I have gotten was a runaround. This is the worst service I have ever received from a dealership. I will no longer purchase Fords again.

Great experience with the whole team! - mirkad1681

Great experience with the whole team! I love my "New to Me" vehicle! Thanks again!

I had an extremely frustrating experience with Legacy - L. Dismuke

I had an extremely frustrating experience with Legacy Ford that cost me a lot of time and money with no resolution. I brought my truck in for a torque converter shudder issue. I was charged $1,300 for a valve body overhaul that I was guaranteed would fix the problem. I even told the service advisor that I had seen a Ford advisor explain online that this service is often done first even when the root issue is already known. Despite that, the advisor spoke as if she were the technician and repeatedly assured me that the valve body overhaul would fix my truck. Instead, it made the problem worse. After that, I was told the truck was misfiring and quoted another $1,200 for heater hoses and a tune-up, with the claim that this would fix the shudder. I took the truck to another shop for the hoses at a much lower cost, and that mechanic confirmed my spark plugs were dry, meaning the truck was not misfiring at all. When I brought the truck back to Legacy Ford, I continued to get the runaround. This time I was told it was some kind of board inside the transmission that needed to be replaced. At that point, I told them I was coming to pick up my truck and take it elsewhere. Only after I said that did they suddenly say I needed an entire transmission and took it upon themselves to contact my warranty company. They claimed they saw metal in the transmission fluid, which raises serious concerns—because if metal was present, it should have been seen during the valve body overhaul as well. Before I said I was picking up my vehicle, there was no mention of needing a transmission replacement. The diagnoses kept changing, the guarantees were broken, and the communication was inconsistent and unprofessional. I do not feel this dealership was honest or transparent, and I would not recommend Legacy Ford to anyone looking for reliable service.

We were car shopping online and found they have the... - De-Lin Macive Xiong

We were car shopping online and found they have the vehicle we like. Contacted them via email and they were very friendly and they responded quickly. Understood our budget limit and kept us updated if there's any changes on the price. Special thanks to John King who patiently answered my questions about the vehicle. Unfortunately we could not make a deal but I would recommend them.

Great experience my sales person was Michael and would - whiteowllady

Great experience my sales person was Michael and would have to say he went above and beyond what I would expect from a car salesman. I was told after talking with him they didn't have the the car I was looking for rather than trying to sell me on a car they had he went out of his way to find the exact car I was wanting, brought it into the dealership the next day and we completed our transaction. Extremely happy with Michael his courteous and personal attention to myself and my wife is just not expected in today's environment. I would highly recommend Hodges Ford and especially recommend Michael as a sales person. I have only had my car for 3 days now so I cant speak to there service but if it is good as there sales and finance staff I'm sure it will be great.

they charged $1500 to my 80 year old mother to fix gear - dpurvis1944

they charged $1500 to my 80 year old mother to fix gear shift in 2013 ford edge. she made it home and it locked up in park for good.i added an oil change and checked and no oil change but she got charged.they ran a full tank of gas out.these people are crooks and the will get there.you will get robbed here.this rater made me give this business one star

I ordered my parts the week before I was scheduled for - MSBEV36

I ordered my parts the week before I was scheduled for service. I called the day before to make sure my parts were there. When I arrived Shannon took my car to the back then she came back and said your parts are not here. I then asked her why did she say they were here when I called her the day before. I went to the service department and I asked the tall guy why he didn't call me and let me know the part was not here. He then checked the system and said your parts are in Union City Ford and I could go and pick them up myself. Then Shannon said if you do then we can't fix it today. And she gave me my key and I asked her if the guy checked my tires since my light was on. I asked her if she cared about me as a customer and if she was concerned about my safety. Then another lady heard us talking and she called the manager Mandy. Mandy then sent someone to go and get my parts and my car was fixed. When I left after six hours and it was raining so I was using the wipers. The next day I was going to use the car then I noticed my steering wheel was not close properly so the windshield wipers would not go off. I called Shannon back and she said she was ordering my other part and they will look at the wipers then. I called her back two days later to ask about the other part and she said she would call me when the part comes in and it has been three weeks and I have not heard from Shannon or Mandy. I will not be back at Mike Patton for anything. I have been a loyal customer since Mike Patton sold Mazda's. I was at the dealership getting the vehicle serviced for over 6 hours. They didn't even offer me a soda or ten percent off. NOTHING

Outstanding Experience at Blue Ridge North Georgia Ford! - lisalaflure

Outstanding Experience at Blue Ridge North Georgia Ford! Buying my Ford Bronco Raptor at Blue Ridge North Georgia Ford was hands-down one of the best vehicle purchasing experiences I’ve ever had. From start to finish, the team exceeded every expectation. Sandra Wilson is an absolute rockstar salesperson. She was knowledgeable about the Bronco, professional, and genuinely invested in making sure I got exactly what I wanted. Sandra made the entire process smooth, transparent, and actually enjoyable—no pressure, no games, just exceptional service. Her attention to detail and communication were top-notch. A huge shout-out as well to Finance Manager Andrew Leroy, who made the finance process incredibly easy and stress-free. Andrew join us during our conversations with Sandra so we never felt handed over. Andrew explained everything clearly, worked efficiently, and ensured I felt confident and comfortable with every decision. He was personable, honest, and truly had my best interests in mind. I drove away in my Bronco Raptor beyond thrilled—not just with the vehicle (which is phenomenal), but with the entire experience. If you’re looking for a dealership that treats you with respect and delivers excellence, ask for Sandra Wilson and Andrew Leroy. They’ve earned a customer for life! Highly, highly recommend!

I had a issue with my truck of 14 years and they were - alex_mclean

I had a issue with my truck of 14 years and they were able to no only work with me in trying to get my initial issue taken care of, but also helped with additional problems I had asked them to take care of going above and beyond to be accommodating. I can not thank them enough for their work and highly recommend them to anyone needing repairs.

Left my 2020 F150 for service. - georgiapaul46

Left my 2020 F150 for service. On the way home checked my tire pressure. One tire was very low. They had told me I needed tires but didn't even check the pressure. A day or 2 later the washer fluid light came on. They hadn't checked the fluid. I decided to Check the coolant. No coolant visible. Had to use a stick to find coolant level. Wonder if they actually changed the oil.

Bought a used 2007 Ford Explorer sport trac. - hankhill025

Bought a used 2007 Ford Explorer sport trac. Not even 2 months into it, already had to put $6000 more into motor and transmission. Driveshaft almost fell out while driving. Very dangerous place to purchase a vehicle.

The Staff was amazing and I couldn't have asked for a - lovleygirl31516

The Staff was amazing and I couldn't have asked for a better deal!!! Had no issues what so ever.

I had shopped online and found a car I liked. - leisajon68

I had shopped online and found a car I liked. It was on the Thomasville lot, so I made an appt. to test drive online Sunday night. Monday morning I received a call from salesman Hunter Rondello from Thomasville office. He was the best salesman I have ever dealt with. He was professional, kind, honest and made the purchase so easy and quick. Best experience ever buying a vehicle. He followed up after purchase and has promptly answered my questions in regard to my purchase. Best car buying experience I have had. Thank you Hunter for all of your hard work.

The Don-Rich Ford Family treat you like Family. - stephen boyd

The Don-Rich Ford Family treat you like Family. They have excellent customer service skills. If I run across someone in need of a vehicle I will let them know they need to go to Don-Rich Ford. My salesman was Bryson I will rate him 100% excellent sales. Thanks to all of Don-Rich Thanks from, Stephen Boyd

Dublin Ford is a first-class dealer who provides great - AlanBarfoot

Dublin Ford is a first-class dealer who provides great service and automobiles. They are very nice people, and I will continue to buy from them in the future. You can count on them being honest.

Service department was terrible they spilt oil all over - dstreetman

Service department was terrible they spilt oil all over my engine and then on the way home home it got all over my vehicle. They took my vehicle back the next day to clean it and it is still a mess they didn't clean anything. It is evident that they don't care about your investment because you spend 50 to 60 thousand so now that they have your money they could care less about helping you keep it appropriately maintained! They didn't even fill the oil completely so be aware! They should fix the problem that THEY created!!! If I was their boss they would all have been terminated immediately!!!!

Good experience drove 2 hrs to dealership. Taylor was... - frisonmatthewjcil

Good experience drove 2 hrs to dealership. Taylor was very helpful. Had a minor issue. Issue was resolved. Mr. Way came out and thanked me for my business. Easy process in and out.

Wish I could give negative stars!!!!! - HamrMan

Dishonest Dealer!!!!! I called on late Friday afternoon about a truck on thier website. Salemans confirms it's still for sale, I told him I would be there Saturday morning. Called Saturday morning, truck still there and for sale. I drove 1 HOUR from my house to arrive at 9am, test drove truck and loved it. Filled out application and signed it. 15 minutes later the saleman came back and said the manager said it sold the day before. IF IT'S SOLD, HOW IS IT STILL ON THE LOT AND I AM TEST DRIVING. Basically the truck was listed way below value to just get people in the door. IT IS STILL LISTED ON THE WEBSITE!!!!!!! Will be contacting the BBB on Monday morning about dishonest dealership.

Great sales and service departments. Would highly... - David

Great sales and service departments. Would highly recommend to anyone.

This is the worst dealership in Georgia. - mdstrans50

This is the worst dealership in Georgia. Took over a month to payoff trade. Mike at the dealership is a “BIG LIAR” stay away from this guy. Almost screwed up my credit by not paying off my vehicle in a timely manner. I had to drive from the Tallahassee, Fl. area back to the dealership to make them payoff my trade-in and print a check for a late payment on the trade-in.

No pressure, professional and decent deal our sales... - scm4971

No pressure, professional and decent deal our sales representative, Smitty Dennard and the F&I representative was a pleasure to work with. Would recommend to anyone.

I’ve never had a more welcoming experience than I had at - bryank65

I’ve never had a more welcoming experience than I had at Robbie Roberson Ford. I was treated like a life long customer and Tracy Lloyd was awesome to work with!

My sales person was Trev Simmons super nice and gave me a - jcourtneyj

My sales person was Trev Simmons super nice and gave me a great deal on my purchase of a 2023 Ford Mavrick and trade in value for my old car. And he addressed any questions I had about the Mavrick and showed me how to use anything in the vehicle. I highly recommend the Dealership and sales person I worked with and other people I dealt with there.

Great place to shop for new vehicles great people and... - SUNBELTFORD

Great place to shop for new vehicles great people and excellent service from Patti and the service department, Walt has instilled a family style atmosphere in his original store.

Great customer service. - mousec41

Great customer service. Went above and beyond to help me. Service center had me back on the road quickly. Cost of repair was good. I do not live in Georgia., however I will definitely travel back to view their inventory when I upgrade my current vehicle. Linda Robinson Bakersville NC

Excellent service, Kevin was prompt, friendly and... - Goodoleboy

Excellent service, Kevin was prompt, friendly and helpful. Although for simple service they were quick and treated me like they thought I was a long time customer on my first visit. I will travel past another dealer to go to them. Thank you!

Great dealership to buy and to get service from. Small... - donalds17281728

Great dealership to buy and to get service from. Small Town local feel without the pushy attitude. Always easy to do business with and you get personal attention.