124 Georgia Ford Dealers

they charged $1500 to my 80 year old mother to fix gear - dpurvis1944

they charged $1500 to my 80 year old mother to fix gear shift in 2013 ford edge. she made it home and it locked up in park for good.i added an oil change and checked and no oil change but she got charged.they ran a full tank of gas out.these people are crooks and the will get there.you will get robbed here.this rater made me give this business one star

If I could give zero stars I most definitely would. - KristalinaJohnson

If I could give zero stars I most definitely would. I have a 2019 Fusion and it had a really bad rattle at idle but would dissipate once in higher RPMs. It did this for about 2 months (keep in mind I have been driving it back and forth to work every day in Atlanta) before I decided to take it to the Ford "professionals" to have it diagnosed. I DROVE my car to the dealership and dropped it off 03/28/2023, the next day 03/29/2023 Veronica called me and told me they had diagnosed my car and that I would need a long block because I slung a rod. I rebutted this with its next to nearly impossible that I slung a rod. I went back and forth with the Service Department for 2 days asking for a further inspection to finally be told by the Service Manager Mandy that "something was rolling around in the bottom of my engine and they would have to break it down past failure to tell me what it was". Once again not likely. The quote stated that the technician started the car and turned it on and off 3 times and this is how Mike Patton deemed I needed a long block, seems pretty casual to me. A 10K quote was written and provided to me. I decided to pick up my car and take it to another shop for a 2nd opinion. I paid the $150 diagnostic fee; even though there was no "diagnosing" completed. The next day my car was diagnosed and I had a cracked flexplate (which by the way is a very common problem in the 1.5L and 2L engines that Ford produces), I moved forward with the repairs at that shop and in 4 days had my car back and running as it should have been. I reached back out to Mike Patton for a refund of the "diagnostic charges" and was asked to bring my car by for an inspection. Fine, I took my car yesterday 04/11/2023 WITH the broken flexplate in my hand- the Service Manager Mandy argued with me about that repairing my car in front of 3 employees and another customer. The foreman went out and inspected and the car was in fact repaired. So not only did Mike Patton misdiagnose my car BY A LONG SHOT, they never had the common decency to apologize. Had I moved forward with a long block I would have received my car back with the same issue. My question is what then? More money to fix the actual problem? Or would have Mike Patton seen that plate when replacing the engine and not said a word? They have lost all confidence in me as a future customer, I wouldn't let them put air in my bicycle tires. From the top (Brian Patton) to the technician (Brandon Vernadoe) that diagnosed my car the only apology that was given was from the Foreman (Shawn). Mandy clearly has no mechanical experience and could not challenge her technicians enough to know that my car DID NOT need an engine. I have been in the dealership industry since high school and this behavior is completely unacceptable in my opinion. Mike Patton Service Department really is a joke. Please beware with bringing your car here for anything other than an oil change.

Buyer be aware. - JGrance

Buyer be aware. "As is" means "As is". I wish I could do a half star after this experience. I bought a used 2018 truck less than a month ago, and as soon as I left the dealership, a vibration occurred and stayed the same over a certain mph. Unfortunately, when the test drive occurred, I ended up being right under this paticular mph which I felt nothing. I called back a day or two later after I went through every diagnosis I could. All I was told was that they did the so called "99 point inspection" which they sent to me after this complaint. That inspection isn't as good as the piece of paper it was typed on. Now, the truck has to have a transmission. Wow, it could have lasted at least a month or two before it came up. All they could say is, it is yours. Man, what some customer service. As long as they get the sell. It must be nice to check tire pressure, fluids, and a bunch of nuts to see if they were tight and call it an inspection. If you decide to go here to by a vehicle, bring your own personal mechanic to do the inspection. I hope you all enjoy your commission.

Left my 2020 F150 for service. - georgiapaul46

Left my 2020 F150 for service. On the way home checked my tire pressure. One tire was very low. They had told me I needed tires but didn't even check the pressure. A day or 2 later the washer fluid light came on. They hadn't checked the fluid. I decided to Check the coolant. No coolant visible. Had to use a stick to find coolant level. Wonder if they actually changed the oil.

Bought a 2007 sport trac Broke down on same day of - hankhill025

Bought a 2007 sport trac Broke down on same day of purchase. Had to put 6000$ more into it. And they wouldn't help at all. The salesman said it ran good so took his word for it. Lesson learned, never go to ford dealership

I had shopped online and found a car I liked. - leisajon68

I had shopped online and found a car I liked. It was on the Thomasville lot, so I made an appt. to test drive online Sunday night. Monday morning I received a call from salesman Hunter Rondello from Thomasville office. He was the best salesman I have ever dealt with. He was professional, kind, honest and made the purchase so easy and quick. Best experience ever buying a vehicle. He followed up after purchase and has promptly answered my questions in regard to my purchase. Best car buying experience I have had. Thank you Hunter for all of your hard work.

I’ve been doing business with Don Rich Ford for more than - JLM

I’ve been doing business with Don Rich Ford for more than 50 years. That fact alone speaks for itself. They are friendly, honest, and efficient. They are my go to for service even though I have to drive 20 miles while passing another closer dealership. I am always treated like family anytime I am in the building. In 2022 we ordered a 2022 Ford Explorer Limited. When it arrived it was not as we had ordered. Since we had already sold our other vehicles, we had no choice but accept it. Bart worked with us on a reorder and got us into a new 2023 Explorer Limited at a very reasonable exchange. That is the kind of family owned business they have been for generations.

Dublin Ford has been my go-to destination for purchasing - Pamela Jones

Dublin Ford has been my go-to destination for purchasing several vehicles, and Doug McLeod has been exceptional to work with. He goes above and beyond to help with financing and to find the perfect vehicle. Thank you for a wonderful experience.

Service department was terrible they spilt oil all over - dstreetman

Service department was terrible they spilt oil all over my engine and then on the way home home it got all over my vehicle. They took my vehicle back the next day to clean it and it is still a mess they didn't clean anything. It is evident that they don't care about your investment because you spend 50 to 60 thousand so now that they have your money they could care less about helping you keep it appropriately maintained! They didn't even fill the oil completely so be aware! They should fix the problem that THEY created!!! If I was their boss they would all have been terminated immediately!!!!

Good experience drove 2 hrs to dealership. Taylor was... - frisonmatthewjcil

Good experience drove 2 hrs to dealership. Taylor was very helpful. Had a minor issue. Issue was resolved. Mr. Way came out and thanked me for my business. Easy process in and out.

Wish I could give negative stars!!!!! - HamrMan

Dishonest Dealer!!!!! I called on late Friday afternoon about a truck on thier website. Salemans confirms it's still for sale, I told him I would be there Saturday morning. Called Saturday morning, truck still there and for sale. I drove 1 HOUR from my house to arrive at 9am, test drove truck and loved it. Filled out application and signed it. 15 minutes later the saleman came back and said the manager said it sold the day before. IF IT'S SOLD, HOW IS IT STILL ON THE LOT AND I AM TEST DRIVING. Basically the truck was listed way below value to just get people in the door. IT IS STILL LISTED ON THE WEBSITE!!!!!!! Will be contacting the BBB on Monday morning about dishonest dealership.

Great sales and service departments. Would highly... - David

Great sales and service departments. Would highly recommend to anyone.

Great Dealership - Surer

Very professional, knowledgeable, and just nice folks. You wouldn't be going out of your way if your home isn't in Commerce. The service department is no different, Great. Thank you

No pressure, professional and decent deal our sales... - scm4971

No pressure, professional and decent deal our sales representative, Smitty Dennard and the F&I representative was a pleasure to work with. Would recommend to anyone.

Steve got me everything I wanted and on time. Price was... - George Smith

Steve got me everything I wanted and on time. Price was good and the service was great. John did a super job of programing my new explorer and showing me how to work all of it's features. I would recommend Peach County Ford to anyone, who is looking for a new or used car or truck. Looking forward to having my explorer serviced at peach County Ford.

My sales person was Trev Simmons super nice and gave me a - jcourtneyj

My sales person was Trev Simmons super nice and gave me a great deal on my purchase of a 2023 Ford Mavrick and trade in value for my old car. And he addressed any questions I had about the Mavrick and showed me how to use anything in the vehicle. I highly recommend the Dealership and sales person I worked with and other people I dealt with there.

Great place to shop for new vehicles great people and... - SUNBELTFORD

Great place to shop for new vehicles great people and excellent service from Patti and the service department, Walt has instilled a family style atmosphere in his original store.

Great customer service. - mousec41

Great customer service. Went above and beyond to help me. Service center had me back on the road quickly. Cost of repair was good. I do not live in Georgia., however I will definitely travel back to view their inventory when I upgrade my current vehicle. Linda Robinson Bakersville NC

Excellent service, Kevin was prompt, friendly and... - Goodoleboy

Excellent service, Kevin was prompt, friendly and helpful. Although for simple service they were quick and treated me like they thought I was a long time customer on my first visit. I will travel past another dealer to go to them. Thank you!

Great dealership to buy and to get service from. Small... - donalds17281728

Great dealership to buy and to get service from. Small Town local feel without the pushy attitude. Always easy to do business with and you get personal attention.

They never tried to reach out to me after I asked them... - luanne_barber

They never tried to reach out to me after I asked them about availability on a new bronco.

Ridiculous! - Ernie

A complete waist of time, can't believe folks like this are even still in business. Watch your back on trade in, the "boy" with moose in his hair running numbers for trade in's must think everyone is an idiot, I'm not sure which backside he kissed to get his job but hopefully for the sake of the dealership he won't have the job much longer. Internet prices fluctuating all over the place, I really suggest driving a little further (ron anderson) for a much better and straight forward deal.

Everyone involved was great through the whole process. - pwalker

Everyone involved was great through the whole process. I would certainly encourage anyone to do business with Roberson Ford.

Great Staff and Great Company! - Donna Haynes

I purchased a SUV here this morning and I love it .Everyone in the office's was really nice and down to earth people .They put me in something I could afford and I liked .It is a place where the talk to you and actually listen. Thanks Ford .I used Tracy really nice guy !?😀

I HAVE BOUGHT MANY MANY VEHICLES IN MY LIFE, BUT LET ME... - kevin77pierce

I HAVE BOUGHT MANY MANY VEHICLES IN MY LIFE, BUT LET ME TELL YOU WHAT! THOMASTON FORD IS THE BEST DEALERSHIP I HAVE EVER BEEN TO. I WAS GREETED PROMPTLY WITH KNOWLEDGE AND COURTESY. THIS WILL BE MY THIRD VEHICLE FROM THEM AND PLAN TO BY MANY MORE.