1,411 Florida Used Car Dealers

I purchased a 1995 740iL purchased a 1995 740iL from - Sparky

I purchased a 1995 740iL purchased a 1995 740iL from Exclusive Impex, Inc in September of 2022. The car had very low miles (66,300) a “clean” CARFAX report.The salesman actually “volunteered” the report. In actual fact, this car had severe structural damage which was identified at the auction where it was purchased by Exclusive Impex, Inc. Anyone bidding on this vehicle at the auction would have been made aware of this. Exclusive Impex, Inc. would have known the extent of this damage. Clearly, the CARFAX report was wrong! Exclusive Impex, Inc. chose to present this car for sale with the condition described in the CARFAX report, knowing it was inaccurate. They chose to mislead potential buyers of this car regarding its actual condition. This behavior is clearly unethical and probably illegal. I recognize that I purchased the car AS IS, meaning as presented. However, the vehicle was not presented with all the information available to Exclusive Impex, Inc, which chose to use the CARFAX report in a way that hid the serious structural damage the car had sustained previously. As I have subsequently learned, this is a common practice used by dealers to increase their profits by taking advantage Exclusive Impex, Inc in September of 2022. The car had very low miles (66,300) a “clean” CARFAX report.The salesman actually “volunteered” the report. In actual fact, this car had severe structural damage which was identified at the auction where it was purchased by Exclusive Impex, Inc. Anyone bidding on this vehicle at the auction would have been made aware of this. Exclusive Impex, Inc. would have known the extent of this damage. Clearly, the CARFAX report was wrong! Exclusive Impex, Inc. chose to present this car for sale with the condition described in the CARFAX report, knowing it was inaccurate. They chose to mislead potential buyers of this car regarding its actual condition. This behavior is clearly unethical and probably illegal. I recognize that I purchased the car AS IS, meaning as presented. However, the vehicle was not presented with all the information available to Exclusive Impex, Inc, which chose to use the CARFAX report in a way that hid the serious structural damage the car had sustained previously. As I have subsequently learned, this is a common practice used by dealers to increase their profits by taking advantage of the discrepancy between the CARFAX report and other sources such as Experian. I am attaching a link to an article which describes this practice in detail.: https://www.thetruthaboutcars.com/2016/03/sleazy-car- dealers-pass-off-frame-damage-cars-clean/. The title of the article is: “How Sleazy Car Dealers Pass Off Damaged Cars As Clean | The Truth About Cars.” You might be wondering how I came to identify the problem with the car. I’m nearly 79 years old, but thought I could do much of the work on this car myself. Two full thickness rotator cuff tears in my right shoulder have made this unrealistic. Once I accepted my limitations, I decided to sell the car. I listed the vehicle for sale a few months ago. A gentleman came to see and drive it and brought to my attention the inaccuracy of the CARFAX report, as documented in a report from Experian. It’s certain that this car sold at auction at a very low price after the damage was identified for those bidding on the car. I wrote to the owner of Executive Impex, Inc. and requested full disclosure of the damages as well as a partial refund of the purchase price. There has been no response, thus far. I am posting this review to call attention to the unethical and likely illegal behavior of this used car dealership and to alert the unwary to the practice of using inaccurate CARFAX reports to mislead buyers into the purchase of vehicles which are presented as undamaged, but which have sustained severe structural damage. I sincerely hope that it will help others avoid being cheated by this and other unscrupulous car dealerships. Thank you for reading this review.

I got a beautiful Bentley Lease from Don L Leasing a few... - jlloyd55

I got a beautiful Bentley Lease from Don L Leasing a few months ago and could not be happier. They were great to deal with, had great prices and awesome service, even delivering it to my door. My wife is in the process of looking for a new Mercedes and we will probably get the Mercedes Lease from them as well. Thanks Gabe!

Unacceptable Management, Disgusting Customer Service I - Chrisc192

Unacceptable Management, Disgusting Customer Service I rarely leave negative reviews, but after the experience I had today, I believe this deserves to be addressed publicly. While driving on Sarno Rd near Aurora Rd, a blue GMC Acadia with a transporter tag nearly side-swiped me while making a turn. To make matters worse, the vehicle was being driven with absolutely no functioning brake lights, creating a serious safety hazard. I contacted the dealership to report this concerning incident, only to encounter an appalling level of arrogance and unprofessionalism from Doug, who identified himself as the General Manager. Rather than acknowledging a legitimate safety concern, he repeatedly dismissed the situation with the attitude that the driver “didn’t hit me,” as if an accident is the only reason anyone should be concerned about a vehicle operating unsafely. When I requested to speak with his supervisor, Doug’s response was, “I’m the xxxxing boss,” before abruptly hanging up on me. Let that sink in. This is supposedly the level of professionalism demonstrated by someone in a management position. A legitimate safety concern was met with profanity, arrogance, complete disregard, and an outright refusal to demonstrate even the slightest degree of accountability. Being a General Manager does not give someone the authority to speak to people however they please or excuse such appalling conduct. Leadership is demonstrated through accountability, professionalism, and how you handle uncomfortable situations, not by declaring yourself the boss and hanging up on someone. This experience was beyond disappointing and raises serious concerns about the dealership’s management, judgment, and standards of professionalism. If this is how the General Manager responds to a reasonable safety concern, I can only imagine how other customer concerns are handled. Absolutely unacceptable, deeply unprofessional, and a complete failure of leadership.

I worked with Chris from their sales department. - astatewr12

I worked with Chris from their sales department. He quoted my trade-in and then put down a different number when I asked for the offer in writing. He then lied and said he never said it. The sales manager Brittany then contacted me to tell the same lie, as well. I recommend staying away from this blatantly dishonest sales department.

Great service! - Misha

Great service! Promised to get me an approval & I drove the same day! 100% recommend

I recently purchased a Toyota Camry from Fitzgerald Auto... - BillR

I recently purchased a Toyota Camry from Fitzgerald Auto Sales and am very happy to give a 5 star rating. I would highly recommend FAS! I live in Macon GA and had searched AutoTrader for a car but didn't find what I wanted until I expanded my search. Then I found my car in Jacksonville. The photos and vehicle description were just what I was looking for. The car was in excellent condition, Brendan was easy to work with, he answered all my questions, we closed the deal and I was on my way with my car in less than 2 hours. He had some great looking Jeep Cherokees for sale so I might be back for one of those.

Just received my 2023 Bronco! - Lourdes

Just received my 2023 Bronco! Let me just say that it looks even better in person. I have been looking for a custom Bronco for a while and theirs really stood out. The whole transaction was done over the phone and through email and I couldn’t have asked for a smoother transaction. From start to finish they were very helpful. Couldn’t have asked for a better experience!!!

Diesel Trucks - Johnman

Best selection of quality used diesel trucks for sale around. Work trucks at very reasonable prices along with knowledgeable and professional salesmen. The pressure is low and numbers are upfront and honest. Definitely worth checking these guys out.

Very helpful and friendly service. - roger.villatoro

Very helpful and friendly service. Dealer kept the vehicle in prime conditions and was ready for sale. I enjoyed the experience.

This is my 8th car transaction in 12 years and Chris - AJ

This is my 8th car transaction in 12 years and Chris Nason & Robbie Trude made my latest purchase truly "Hassle Free". I felt like I walked out of an ultra luxury car dealership. They were upfront with their pricing and to my surprise they found innovative ways to lower my total price. I also commend Garber Chevy for their non mark up policy and upfront pricing even on high demand vehicles.

Excente servicio y calidad me gustaría obtener un - gerardomirandahernandez1974mh

Excente servicio y calidad me gustaría obtener un vehículo me urge mucho.. por favor ayuda

They didn't return my call until 4 days later but never - Pjd2119

They didn't return my call until 4 days later but never left a message.

Amazing- they were responsive via email, answered a ton... - Lsherrill

Amazing- they were responsive via email, answered a ton of questions honestly, and helped us with this decision. When we decided to purchase, the whole process took about one hour. We will only shop here from now on!

Bait n switch. - GreenQueen

Bait n switch...hate that! Tell me that the car isn't there if i already tell you im not interested in anything else!

Dealt with Denise Pop. - brett.loring

Dealt with Denise Pop. She was awesome! Answered all my questions and replied back in a very timely manor. She didn't let the small details go unmissed!

I was excited to buy a new car, and a received a vehicle - Christian Velasquez

I was excited to buy a new car, and a received a vehicle in bad conditions. The spare tire and the wire to keep it in place were cut and stolen. The injectors were dirty and now I have to pay for them. Problems with the transmission. Abnormal vibration in the rear tires. It’s been 5 days since I got my car and it’s been in the mechanic for 3 days. It is frustrating for me and my family. I would like to see how they would help me to solve the problem with my car.

I was able to drive away with a car the same day. - karencruz

I was able to drive away with a car the same day. Prices was relatively simple and would recommend

My wife and I had been trying to buy a good used car and - Adam

My wife and I had been trying to buy a good used car and have realized what an absolute nightmare this can be with all of the big dealerships playing a nasty game of surprise fees. We thought we found a great option at Hertz. Through multiple calls, texts, and emails we discussed a car we liked and got the cash-out-the-door price. I asked multiple times to confirm this was correct/ full and final numbers and that there would be no surprises. They confirmed. We thought we were finally saved from the nonsense of all the shady dealers out there. We went into the showroom, had our test-drive, and had our money ready to go. Suddenly we get the price sheet and it was $1,000 more than the cash price we were given, even after our trade in that was not figured into the prior numbers (lowest trade-in value of anyone else we had visited by a long shot). I asked what the heck happened and was told they didn't include tax before. We were very disappointed, but weren't too far off if they would give a respectable number on our trade, we could still get the job done... A manager came out and was very rude. He was raising his voice with us and treated us like it was our fault and refused to do anything else. I told him this could be resolved without angry, but he continued raising his voice and speaking aggressively. There was no apology, there was no effort. Nothing but a yelling manager who wanted to pass their ineptitude onto us, rather than taking an ounce of personal responsibility. We asked for the cash-out-the-door price, they gave it to us, we asked to confirm that was absolutely it, they confirmed... We were duped again by nasty people and treated like garbage in the process. All of this while another customer was in the building to witness. Buyer beware, these people cannot be trusted to treat you fairly and not pull a bait and switch with pricing once you're in the door.

After paying $31,000 cash for a 2017 Maserati Lavonte it - MJ Dissapointed Buyer

After paying $31,000 cash for a 2017 Maserati Lavonte it wouldn't start. I had roadside service jump it and it fired right up. Long story short when I had a mechanic look over it, it needs major engine work, timing chains and cam sensors need replacing. The lower fron arms also need to be replaced. And on top of that all 4 of my tires need to be replaced as the wore is showing through the tread. Without replacing the tires cost of the labor and parts is just shy of 8500 dollars. When I contacted Brandon his response was "bad luck" and suggested I put a "bandaid: on it and sell it. He also further explained no inspection was completed on my vehicle before he sold it to me because he said he ftove it and it was fine. I still have nt revieved my title (now a week past purchase date) and je is not taking my calls. I was hoping we could come up with a resolution but it's obvious he doesn't have a care in world he sold me useless car. Buyers beware.

We felt welcomed!!! - #1

We were desperately in need of a vehicle island motor sales put us in a car that very same day. The staff is amazing, they went out their way to help, in more ways than you could know. Island motors of merritt island fl. are blessed because they're a blessing to others. Thank you and God bless Island motors.

Bought a vehicle from these folks last week. It was a... - Sarasota-Mom

Bought a vehicle from these folks last week. It was a wonderful experience. And the car is as good as described. Highly recommended

Very discusted customer!!!! - Very descusted customer!!!

I would NOT recomend anyone go through jd byrider for a vehicle...i got my car through them a year ago and the week i got it the backs to my seats fell off and 3 out of 4 of my doorhandles fell out...and thats not even the bad part...recently i was in a car accident when a man came through the light and hit me and he refused to take responsibility for it so i call my insurance that jd byrider set me up with to find out that they wouldnt pay to fix my car either so i called jd byrider and had to go through the insurance through them and they totaled my car out...my car had 5000 dollars worth of damage and they gave jd byrider 3000 dollars and now not only am i out of a car i also have to pay jd burider 7000 dollars .... I was paying 19,000 for a car that was only worth 10,000...so for anuone who wants to b ripped off that would be the place to go...yes they make it sound good with the low down payment and putting you in a car based on your income but reguarding what ur income is your not going to get the car you want they give you a choice of a few cars they choses for you and by the time its all said and done you will pay double what its worth or you could be like me without a car and still have to pay them....i will never go through jd byrider again and i will recomend everyone i know to do the same they are nothing but a rip off i would rather walk before i go through them again...

They advertise the vehicle and then say it’s no longer... - Danny

They advertise the vehicle and then say it’s no longer available. This has happened several times now. Bait and switch is illegal

The two people that I dealt with made my decisions very... - Jimmy

The two people that I dealt with made my decisions very comfortable to my needs. I believe that I got what wanted at a fair value.

Can't get them to answer the question I'm asking like - Tim.malendres

Can't get them to answer the question I'm asking like monthly payment and what's there terms and so on I don't want to go there and they something else or be there all day

Never received any contact with any information on this - Rdough813

Never received any contact with any information on this vehicle. Tried to call a few times with no luck

Great experience…so different from a typical dealership. - Mmanitoulin

Great experience…so different from a typical dealership. Straight forward no bull. Went there not expecting much. Left with an awesome truck.