2,945 Florida SRT Service Centers

I had Jorge Gutierrez managing my car service. - Fidel De Nobrega

I had Jorge Gutierrez managing my car service. He went far above to get all services and parts done at a reasonable price. He and the team did great on my car. My car is running smooth like new.

Had a service appt and wait time upon arrival was - realduteau

Had a service appt and wait time upon arrival was minimal. Kevin noted the issues and said they would provide transportation back to our residence and back to the dealership when the work was completed and that was exceptional. He did call later and stated work required and that the car would be done the following day and that did happen and was great. One item that I had was to reset the service wrench icon to make it disappear but was told that could not be done as the service was not done there and they did not want to be held responsible. I understood that but wish they would have considered a waiver of responsibility on my part to do this. I will address this issue at my next service as I did not want to obtain another oil change after six months. So the service wrench icon will remain for now but always hoped that Maserati would go above and beyond to to service their customers.

Sergeo is always prompt and attentive to the needs and... - jqueck

Sergeo is always prompt and attentive to the needs and issues that we bring. He always make sure that the problem is fixed correctly and promptly

No waiting around in and out and everyone very friendly.... - Usmc

No waiting around in and out and everyone very friendly. Best dealership I have ever gone to

I really apreciate the honesty from Jesse. - j3270901

I really apreciate the honesty from Jesse. I never feel pressured, he always makes me feel like it's my car I'm in control. I've been dealing with him so long I most times toss him the keys and tell him do what ever it needs and call m when it's finished.

Staff at Schumacher were absolutely on top of my car's - gorayd439

Staff at Schumacher were absolutely on top of my car's concern from Tuesday helping me order the towing pick up, delivery to dealer, Dave at the service dept, and until I picked it up on Friday afternoon. Thank you!

My dealer Troy McGhee was amazing! - Ladyjungleg

My dealer Troy McGhee was amazing! He did everything so we could have an exceptional experience.

Awesome!!! - Dmitribulat

Melanie did an awesome job. She was extremely knowledgeable and polite. My serviced was done in no time. Today was my second visit and I'm definitely coming back.

Excellent service with attention to detail by Bill Wilson. - jackbequik

Called on a Friday morning with a leaking water pump on my 2006 Escalade. My wife and I had a 1200 mile road trip scheduled for Monday.. I was all ready and set to roll by Saturday at 3:00 p.m. When you factor in a 6 hour delay by AAA to get my car there at 4:45 p.m. on Friday....definitely an incredible service department. Thank you Bill.

The chat was prompt courteous and helpful. Great... - Elizabethsandres

The chat was prompt courteous and helpful. Great experience by now. I set an appt and hope all going smooth like today. Thanks again Michell

I purchased my Buick in 2021 and I have it serviced at - consultingpbh

I purchased my Buick in 2021 and I have it serviced at the dealership. Jessica has been excellent at getting me in and out because in retirement Pam and I are a one car family. Jessica did an excellent job just recently, Hat Tip to the mechanic and the shuttle drivers, John Henry and Noah. My Service Dog Jack loves the place. Scheduling was also excellent. Liam Holliday

I must say truthfully regarding this dealership. - Trey

I must say truthfully regarding this dealership. I came into for a service appointment to fix my car. Frustrated with what the repairs would cost me, Tyler recommended he work with me to purchase a new car. After just a few hours and Tyler’s resilient work. He was able to give me MULTIPLE options to walk out with a brand new car. I highly suggest this dealership and most importantly Tyler when purchasing a vehicle. Thank you so much Tyler and the Crestview Chrysler Jeep dealership.

I was stunned when I brought my truck in for service - Booders

I was stunned when I brought my truck in for service today. There was an apparent difference in the experience. I had always thought the service experience was mediocre at best. This time, no more waiting to talk with someone when you drive up, no more searching for your service representative to find out what was going on with your vehicle. Everyone you saw at the dealership recognized you, was very helpful and extremely courteous. I walked in and saw a guy in a white Ford polo (different than everyone else) and asked him if the dealership changed ownership. He said no, but I am the new service manager. I told him the service experience was incredibly better. It was so obvious as soon as you drive in. Told him kudo’s and great job. Nice to see this in these times where we have lost our service mentality. Made my day. Good to know this is what you get when you hire a real pro who is has the right skills for the job.

This place is AWESOME! - 57shadypa

This place is AWESOME! I bought my car from another state and moved back to Florida. I have taken my car here for service. This dealership has taken care of me as if I had bought the car there and am looking to buy another. If I was going to buy another car, I would buy it here just based on the service dept. Nathan Huff has been excellent as my service advisor. Terry Bruno, his manager has been exceptionally understanding (In case you are wondering why the manager was involved, it had nothing to do about Nathan, service, or the dealership). I found out about this dealership when Mike Erdman Toyota, which is closer to me, tried to rip me off. Do NOT ever go to Mike Erdman Toyota.

Once again Hector, in your Quick Lane service area, was - pbrown9

Once again Hector, in your Quick Lane service area, was not only exceptional while providing the required services but he went above and beyond that which I expected. He made it a pleasure to come to your dealership.

Madison in the service department did agreat job helping - Johhniemitch

Madison in the service department did agreat job helping me with my ford fusion. I would recommend Madison at veterans ford to help with your car service needs

Everyone was courteous and helpful. - linmatthew

Everyone was courteous and helpful. All of our questions were answered and explained to our satisfaction.

I don't know who is in charge of this place, but they are - JohnSalt

I don't know who is in charge of this place, but they are literally the best. I had a really nice car leasing experience here, two leases in a row, nice price and terms, overall really like Volvo... but the icing on the cake is my recent experience with the service department. For some reason, I was having some issues with sensors in my car popping up on the dashboard. I took it in, they looked at it, quickly gave me a fresh loaner, brand new XC40 (man that thing is zippy!), and I was on my way. The new sensor delivery took longer than expected, this was around the holiday times, and Juan Mesa at customer service kept me updated perfectly. He expected quicker turnaround, told me the bad news when there was a delay, didn't sugar coat it, and just kept me up to date. We are getting the car back today, and I don't know if I explained it properly, but Juan's overall demeanor and just being on top if it was refreshing, as most companies aren't like that these days!!! Anyways, highly recommend Volvo N. Miami and Juan Mesa. Thank you!!!

Everything went smoothly from appointment thru pick up - JERRYKRBEC

Everything went smoothly from appointment thru pick up and the service was performed well and completed on time.

The service department is fantastic. - LYONSM10

The service department is fantastic. And your business is appreciated too. Thanks Michael & Larry. If I buy another Mazda, it's because I know my car & I will be well taken care of by them. Plus, they always consider my schedule