Where do I begin! - Black24Mazda
Where do I begin!!! Set up an appointment on 11/27/24 to have 2 issues looked at on my Mazda 3. Issue 1) passenger side of the trunk deck lid was not flush with the fender (whereas the driver side was). Issue 2) was a stumble/stutter with the transmission between 40-50 mph. I asked if I could physically show someone the deck lid, but no one wanted to see what I was talking about. The tech compared the deck lid to another car without involving me, and in the notes put that the gap was “WITHIN TOLERANCE” and THEY found similar vehicles having the same issue. As far as issue 2) They only drove my car (if they even did at all) 2 miles, hooked it up to a scan tool and in the video inspection the technician basically was wanting to blame the shutter in the transmission on the KN air filter I had installed. Overall, I left the dealership upset and feeling like nobody wanted to answer my questions. With this being said, I TOOK MY CAR TO ANOTHER DEALERSHIP WHO FIXED THE ISSUE WITH THE TRUNK GAP!!!! It just needed to be realigned that was it. Also the same dealership’s master tech drove my car just over 8 miles and said that what I was experiencing was indeed a normal operating condition.
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