After visiting my local Toyota dealer for maintenance for - sndkrb
After visiting my local Toyota dealer for maintenance for my 2024 4Runner, I was very unhappy with the experience. I contacted Lexus to verify that they could provide any work on my vehicle being as they are in the same family as Toyota. I did this similarly for many years bringing my Honda to Acura for service.
The experience at Lexus was a 180 degree opposite of the local Toyota dealer.
Smiling, friendly and helpful people throughout the Lexus dealership. Particularly Lisa Rubendunst in service. What a wonderfully pleasant person!
For those of you with Toyotas, I would recommend you skip the over-crowded, irritable service dept at Toyota and move on up!
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