This dealership is completely unprofessional and - tinalouisepacheco
This dealership is completely unprofessional and dishonest. I was buying a beautiful used Hyundai Tucson there.I live in a city about 2 hours away. I told them that I was cash buying the car. I was going to fill out the paper work online and buy it sight unseen. They were going to meet me at the train station between us. Done deal. Well the minute I was downloading the paper work to fill it out to wire them the money, they TEXTED me that the car was sold! I said. “yes, it is sold to me. I am about to wire you the money IN FULL now”. “No we sold it to someone else, who just walked in. Sorry, it’s not as though you had a deposit on it or anything” WELL they never told me, make a deposit right now or the deal is a no-go. They were really bungling the sale before that too. The person I had been speaking to didn’t know if I could pay for it without seeing it first and didn’t know how to handle that.. I had to finally say “look I’ m about to hand you for 35k, please figure out a way for me to do that. Ask your manager if you don’t know how” I was very patient.
Also I will say the communication leading up to this going back and forth on price was very condescending but I didn’t say anthing because I mean who cares? I’m going to get this gorgeous car I want…. I don’t need to be treated with kid gloves. BUT TO SELL THE CAR I WAS LITERALLY IN THE MIDDLE OF BUYING is despicable behavior. I ended up buying a gorgeous Hyundai Tucson with 12k mile in perfect shape from Napelton Hyundai in Palm Beach and they were wonderful. So I suggest you go there instead. The end.
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