52 Florida Cadillac Dealers

A very disappointing experience. - robertjrufus

A very disappointing experience. After a week of the sales dance (back and forth) we arrived for a scheduled appointment to purchase an auto. The sales rep presented a sales recap, which included the price of the auto, sales tax, title fee, plate fee, registration fee, and a "doc fee" of $1,000 - all expected. What was not expected was a $1,000 fee for "paint protection" on a 21-year old car with 62k miles. What was not appreciated was the dealership's complete disregard for our time. As senior citizens, we felt disrespected and victimized.

Great experience at Ritchey Cadillac! - Courtneyreulbach

Great experience at Ritchey Cadillac! The whole team was so kind, patient, and thorough in walking us through the new lease process.

I don't have enough wonderful things to say about this - AlinaC31

I don't have enough wonderful things to say about this place and Ricardo Zambrano. Ricardo is one of the most genuine, caring and professional individuals my family and I have ever had the pleasure of working with. He understood exactly what I was looking for and worked hard to make sure I was happy with the deal. I am glad to be part of the Cadillac family now, I love my new XT5, and I highly recommend visiting Ricardo over at this dealership if you're car shopping. I am immensely grateful to Ricardo, as well as Jonathan in Finance, for the quick and painless process!

KR and Kirk deserve 10 stars! - Becca P

KR and Kirk deserve 10 stars!!!! We had an exceptional experience at Fields Cadillac! From the moment we walked in, the team was welcoming, knowledgeable, and genuinely focused on ensuring I found THE PERFECT vehicle and we did!!! Special thanks again to KR, Kirk and all the team for their attention to detail. They took the time to answer all our questions and made the buying process seamless!! If you’re in the market for a luxury vehicle and value top-tier customer service, we highly recommend Fields Cadillac. We will definitely be returning for future purchases and service appointments! Kirk took extra care of us ensuring we knew how to work all the fancy features and set up our On Star too!! KR, we can't thank you enough too, if ever a car was meant to be!!

I recently purchased a used car from DeVoe Cadillac that - Go Cats!

I recently purchased a used car from DeVoe Cadillac that I saw listed on the internet and had it shipped to me. I worked with Dwight (salesperson) and Brandon (finance) and this was easily the best experience I have ever had buying a car (and I have bought a few). They both made the buying process smooth and easy and made me feel like a valued customer. They always answered my calls or, if unavailable, called me right back and addressed any questions/concerns I had immediately. More importantly, because I was buying this car sight unseen (except for the pictures on the internet), I put great trust that they were shooting me straight on the car, price and financing options. They 100% delivered on this trust. I love my new car and am very comfortable the agreed price was fair to both sides. I would absolutely do business with Dwight, Brandon and DeVoe Cadillac again!

Michael Nicholas made our purchase smooth and worry free. - EliasS

Michael Nicholas made our purchase smooth and worry free. We drive 2 hours to buy from Bomnin and Michael Nicholas is always ready to help. Cannot say enough about him and Bomnin Cadillac. Thanks again for the deal on our third Escalade from you all!

They me low milage SUV with a bad transmission. - Carolynhrrs01

They me low milage SUV with a bad transmission. Which in return it is costing me 2100 to get fix..Mind they had my vehicle for a week and all they did is reset the sensor.

I bought a 1500 Chevy truck for our business and it - Golfcart1965

I bought a 1500 Chevy truck for our business and it lasted about one week it's been in there shop for going on 2 weeks now they gave me a rental car to drive which is useless to me I use my truck everyday for our business now I'm having to rent a truck which is costing me over 200 dollars a day I don't want that truck anymore they should step up to the plate and offer me another truck that has no problems I will be contacting my lawyer Monday to try to resolve this issue.

Ron Wilcox is super! - Gailflong12

Ron Wilcox is super! He is an experienced car salesman and went over all details with my purchase

Kudos to Ryan S for the assistance on my Caddy. - lionjtripp

Kudos to Ryan S for the assistance on my Caddy. Came in for oil change and forgot to ask to rotate tires. He quickly called the workman and had it done for me. He also spent time explaining about key fob covers! Thank you!

I have a 2014 Cadillac SRX and My HMI module. - Agnelio Castillo

I have a 2014 Cadillac SRX and My HMI module. went bad due a water leaking from the sunroof. I fixed the leak and I got a used HMI from Ebay (The same part number) That it was belong to a Cadillac Escalade with different Vin Number. The part need to be reprogrammed (Change the pin number) and they told me that they can do it and it will cost me 230.00. I left the car at the dealer and they called me after about 4 hours to tell me that They can't do it because they don't have the right software to do it but I still have to pay the 230.00. I had to pay for nothing. I ended sending the unit to this place (White Automotive & Media Services) and they fix it for $99.00.

We recently bought our Yukon here and were very impressed... - mays.rea

We recently bought our Yukon here and were very impressed with our salesman Austyn. He made sure all our questions were anwered and took time to listen. Our finance person, Josh, was not anyone we'd want to deal with again. He didn't go over numbers with us, rushed us through the signing process and took off as fast as he could. We had to teturn for drive out detailing and service we requested prior to purchase, and the service dept did take care of us efficiently. Have never had a detailing not include washing floor mats though. As long as good people like Austyn are there, we'll return for future purchases, but will leave quickly if we ever have to deal with a fast talker who pushed you out the door like the finance guy though.

Why buy a car from a dealership with ambiguous addon - Dennis S

Why buy a car from a dealership with ambiguous addon options and charges exceeding $3,000 on every car that in reality, has little or no value? Also, every Sunset Cadillac Dealership has a similar added option and cost. They outdo themselves at Sunset BUICK GMC dealer in Sarasota where the array of low value services is expanded and the addon cost exceeds $4,000. Carroll Buick of Venice offers comparable quality vehicles without these excess costs. In response to a previous rating, they claimed "They strive for transparency" Transparency is not a word that comes to mind. In a discussion with them about this addon, they indicated their customers are glad to buy it. I asked most of your customers are glad to pay $2,000 for the addon option for services that at best are worth a few hundred dollars. His response: They don't scrutinize it the way I did. Interesting, in his eyes lack of scrutiny equates to open acceptance and satisfaction.

Excellent car shopping experience. - Beach Time

Shopping for a car has never been so easy and pleasant. Car buying is something I wouldn't look any more forward to than getting a root canal. The salesperson (Fernando) was polite, informative and very knowledgeable. For the first time ever, I actually look forward to doing this again, but hopefully not for a long time because I LOVE my new XT4! As they say in their commercials, Don't drive miles, go to Niles.

I was charged $70 for aftermarket belt that cost $12... - shsalib

I was charged $70 for aftermarket belt that cost $12 outside, 400% markup + $90 to install the belt. The tech left his greasy finger prints on my headliner. I wrote to the dealer and they said they will look into it and that they will detail my car and get rid of the grease on my head liner but they never did, I sent two emails to Joedy Tidwell the service director asking when can I take my car in and got no answer.