410 Connecticut Used Car Dealers

Worst experience ever in bad business practice - electricark23

I purchased a 2009 GMC Savana. On my way home the low oil pressure light lit up on the dashboard. I had a mechanic check the 2009 GMC Savana and indicated it needed a new engine. I called Mr. Mitchell on July 14, 2020, July 15, 2020 and July 22, 2020 and indicated the issue with the vehicle and that I wanted a full refund. He indicated that he needed to speak with his business partner for a full refund for the vehicle. Never called me back to date. The mechanic indicated that the low oil pressure light was tampered with because close to the fifty mile mark, the light on the dashboard with automatically reset it. So New London Motors Inc sold me a vehicle that they knew was in need of serious repair and they tampered with engine just for the sale. Going to court soon.

Jim and Rodney were very helpful during the purchase of - KJ

Jim and Rodney were very helpful during the purchase of my F150. The truck was advertised appropriately and was exactly what they described on the phone. I would do business with them again.

This was a Super Wonderful Friendly's experience with - Nathanloyd3

This was a Super Wonderful Friendly's experience with Owen. Buying our 2nd car was a delightful experience

Horrible experience, horrible dishonest people.... - db655

Horrible experience, horrible dishonest people. WARNING—-WARNING—- do NOT purchase a car from here. I don’t want anyone else to be robbed and ripped off!! D- BBB RATING —PLEASE BEWARE!!! I had to give at least 1 star but it doesn’t even deserve that.

Seemed like a solid dealership - Shaymer

I ultimately decided not to buy a car from Mainstream motors, through no fault of theirs. I just wasn't ready to trade mine in. Everyone was polite, professionall, and not pushy in any way. I worked with the salesman Quentin and another individual named Sam. When I do decide to get a new car, Mainstream motors will be one of my 1st calls.

I wanted to take the time to write a longer review fully... - Errol Dixon

I wanted to take the time to write a longer review fully explaining my experience with this dealer so that no one would think I am biased. I am not writing this review because I am emotional, but I genuinely do not want people to be scammed, treated poorly, and have their time wasted at some sub par mom and pop dealership. I came here to purchase a Black 2004 Jaguar XJ8 for $14,995 from Patrick Kelly. At first when I visited the shop I was skeptical because the shop looked sketchy and untidy. But against my better judgement, advice, and because I was in love with the car I decided to pursue the vehicle. When I arrived Patrick Skelly was very friendly, but I soon learned he was only interested in the money and did not have the consumer's interest at heart. I am only 20 years old and he was rushing me to purchase the car. When I tried to get a loan from the bank they denied me and my parents because of something called loan to value disparity. What this means is when the bank checked the JD Power value of this particular vehicle and model they noticed that the car that Patrick Skelly was hastily trying to sell me for $14,995 ($16,591.52 after taxes) was only worth $5,600. Being a member at this particular credit union they swiftly recommended I recollect my deposit because this guy and his weird wife are scammers. When I tried to reach out to Mr. Skelly to communicate what the bank said he blocked my cell number. When I visited the shop to try and explain this in person; he and his wife insulted and disrespected me and told me (just a 20 year old) to get out of their shop. When I said that I would not be able to purchase the vehicle and would like my deposit back... which from the beginning the deposit was refundable... it now had suddenly become non refundable and they outright refused to give me my deposit back. I am not offended because honestly they look like they need the money more than I do. I can only assume he was angry because we caught onto his Ponzi scheme and realized they (Patrick Skelly & his wife) are scammers. But, I say all of that to say this. Do not waste your time purchasing a vehicle or getting repairs from here. All the vehicles on their lot are far above market value and their repairs are below average. Unfortunately the people who work here (Patrick Skelly & his wife) are not professionals. If you're 20 years old and a first time car buyer like me. My advice would be to stick to the legitimate car dealerships and pay the extra money rather than to get involved with some risky side dealer like this one. I have contacted my family’s lawyers and will be reporting them to the better business bureau.

Purchased a van and 24 hrs later started having problems,... - jmsdls

Purchased a van and 24 hrs later started having problems, to the point where the van wasn't drivable at all. John refused to help at all claiming that things happen all the time to vehicles. He also stated that he had done a check of the van and nothing was wrong with it. I saved the ad that he had posted and it stated that the van was "Perfect Inside And Out." We were from another state so bringing it back to him to have it looked at wasn't an option since the van wasn't drivable and having it towed would have cost a small fortune. Needless to say, just as we thought, he straight out told us that he wasn't paying for repairs and then stopped answering our emails.

Fair & friendly - Emma08

I purchased my 2008 Mini Clubman S from Vertucci in the fall of 2013. Joe Vertucci is straightforward & honest & made the entire experience easy for me. I continue to take that car (and our Subaru) to Vertucci for service & they are top-notch! Shortly after I bought the Mini, it had a weird rattling. I took it to Vertucci & he knew right away what is was AND was pretty sure there was a recall for the precise issue! He called the local Mini dealership to verify the recall & arranged for my car to be repaired at the dealership for free under that recall.

I want to get a leasing proposal but I do not know how to - ricardo_del_moral

I want to get a leasing proposal but I do not know how to do that

Never come here! - CarTroubles123

I had the worst experience with a pre-owned vehicle here. I got a 2005 VW jetta through them in March and by June the car shut down completely on me while on the highway almost creating a horrible accident where I was not going to make it through. The engine then caught fire on me to top it off. I purchased the extended warranty on the car and that did no good in trying to fix it or find any solution. After 2 months of calling them non stop and still no solution of getting me out of this car or it even being fixed I went to a different dealership and traded in the car. I now have the remaining balance rolled over into my new loan making me pay higher payments. This was by far the worst decision I've ever made. Worst customer service ever. The manager Hector literally laughed at me over the phone and said there was nothing he could do for me. Ridiculous to think I wasted my time and money here. Never again!

Trustworthy cars - SeaBeeJack

I first met Beau when I won a free oil change. I was very impressed with his car knowledge. He now does most of my maintenance on my two cars. He refuses to use "cheap" after market parts for most repairs and uses OEM where possible. You get what you pay for. I bought a used car for each of my grand daughters and they have about one year on each. They love them and everything on them works. I appreciate how Beau checks out every car he sells from stem to stern. Have another grand daughter who will be 16 in less then two years and I will certainly return to Beau's

Lack of Communication and Customer Service – NOT @ - boyd2a2

Lack of Communication and Customer Service – NOT @ Blasius GMC After having a bad experience at a local used car dealership, I was kind of skeptical about going to another used car dealership. However, following an online search, I discovered Blasius GMC had the Mercedes E300 I was searching for. Mr. Gene Footman, reached out to me that Friday morning to set up a test drive the following day. Gene exemplified what customer service in yesteryears used to be; Gene was not pressured to make the sale, he communicated effectively and was transparent throughout the entire process. I commend Gene on his attention to detail and exceptional customer service skills, which are rare today. Now unto Mr. Chris Prevosk, a veteran business manager. Chris was great, finding me the best financing deal selling me the extended services I needed, and not overcomplicating the process. Chris’s comical sense of humor and meticulous attention to detail made the transaction effortless and seamless. After 1 week, my wife and I are extremely happy with our purchase and hope to do business again at GMC Blasius. Communication and customer service are not dead, especially at Blasius GMC. Thank you, guys, and Happy Holidays!!! Dr. Timothy T. Boyd and Rev. Dr. Kimmie Boyd

Very easy to deal with and most of all not pushy. - ParadisC

Very easy to deal with and most of all not pushy. Explained everything and made sure you understood

Very nice dealership. - Chaz

Very nice dealership. Lots of cool, mostly foreign cars. Steve was very knowledgeable and friendly. Hopefully we can strike a deal and I will drive away with a Z3.

Good value. - dabeyer63

Good value. No pressure sales. Quick and easy transition, even with picking truck up a day early, and a few curve xxxxx throne at them. Very professional.

Dealer never took the time to get back to me about the - Fuzzybongwtr

Dealer never took the time to get back to me about the car I was really looking forward to seeing it.

Great buying experience - Wes from Mansfield Center

I had been in the market for a used Corvette for quite a while, but had not found the right one until I drove by Eagleville Motors and spotted a sweet looking black 1999 coupe. It turned out to be a very low mileage car and in pristine condition. I was very apprehensive, but Andrew spent all the time I needed to review whatever my concerns were. There was absolutely no pressure, only a lot of good information. He gave it all then stepped back and let me make the final decision (which took about a week). The purchase was virtually seamless from their lot to my garage. The negotiated price was very fair. Andrew, Elecia, and the entire staff made this my most comfortable and enjoyable car buying experience ever. Everyone is very knowledgeable and passionate about what they do. The couple minor issues I found were handled without question or delay including one I didn't even notice. The only time I was kept waiting was while they finished detailing the car to make it perfect before I left to bring it home. I absolutely recommend any purchase from Eagleville Motors!!

Jose and Jason were amazing! - captainmopar1

Jose and Jason were amazing! The transaction went very smooth. The truck was better than I expected.

Very honest and responsive dealer. - JDinCT

Very honest and responsive dealer. Would gladly with them again for my next vehicle purchase.

Andy Saved MY LIFE ! - ruthyanne

Andy Saved MY LIFE !! I went there with my PT Cruiser and it was smelling with exhaust and gas. I drove it to their place , took 1 hr. Got there and Andy said " How did you make it here?" IO can't let you ride this! It is dangerous!! " M y friend followed mt there to take me back. BUT while I was there Andy put the analyzer of the PT DRUISER and found out my car never got repaired!! and showed the results, I agreed to leave it there and Andy gave me 300.00 for it Asked me if I would like the Mazda he had on the lot, and I agreed! BEEN HAPPY EVER SINCE. He is NOW my Mechanic!! ......By the way, I was not there to buy a car. It just worked out that way .

Good customer service - Mennace421

Robin Rand was so efficient and made buying a car a pleasant experience. He went above and beyond selling me a car, he had no problem coming to pick me up to get my car, now I live in Enfield and the dealership is in North Haven, that's a 45 minute ride one way, but he had no problem with that. I was totally impressed

They purchased my 2016 F-350 - dotcom

Sold Paul at Acari my year old F-350. Very happy with the transaction and very fair wholesale price. Stand up gentlemen, true to their word. Looking over the lot, the inventory is very high quality. They take pride in their vehicles and business. Would recommend.

I have only three words: bait-and-switch. Don't expect a... - christelleny

I have only three words: bait-and-switch. Don't expect a car you see online to be available when you make it there. At best, the vehicle will be "in detailing" until further notice (understand by that: it will never be back).

Never heard from anyone, via phone or email. Had no... - M

Never heard from anyone, via phone or email. Had no experience to rate. Bummer that im actually interested.

Seyed Hosseini and Franklin Toerres were very helpful!... - Ali Moradi

Seyed Hosseini and Franklin Toerres were very helpful! They carefully considered my needs and helped me find the car best fit for me.

This is my story how I bought Honda Odyssey in another - Dmytro

This is my story how I bought Honda Odyssey in another dealership. I decided to give a scon chance to dealership where manager did not get back to me first time. I was really surprised to see same manager trying to take care of me. This time situation started in a similar way - I waited for around 30 minutes till manager will decide to go back to me after greetings. I was patient this time and described that I'd like to get a brand new Honda Oddesey and I need financing. I was stunned when he invited me to sit on his working place, unblocked his PC, and told my to putt all the information in the form for financing, and runned away again. After few minutes I realised that basicaly I'm doing his work, so I leaved that place and had a brand new car in about an hour at another dillership. I'm really sorry that Sam Maddin had to leave client second time in a row. Hope he managed everything needed. Really busy man.

Always willing to get me in when it’s convenient for me... - suzannels

Always willing to get me in when it’s convenient for me and knows my vehicle. When buying a used vehicle they will negotiate a price so you get the best deal.

My salesperson Baker, guided me through and helped me - Maryungewitter

My salesperson Baker, guided me through and helped me pick out a nice deal. I have already recommended!

Bought a bunch of cars in my lifetime and Jazzi Auto has - Rubicon81

Bought a bunch of cars in my lifetime and Jazzi Auto has by far been the most easiest and non-stressful dealership I have EVER been to without a doubt! Was hesitant to go to a smaller pre-owned dealership instead of a big name dealership. Minute I stepped on the lot Ashley greeted me while I was looking at a 2014 Grand Cherokee. She was so down to earth and just talked to me as a regular person. After test driving the Jeep we sat down and talked numbers and they had no issue with me taking it to a mechanic to do a safety check. Jeep was in perfect condition for its age! I would definitely recommend people to go to Jazzi for their vehicle purchase! Thank you Ashley and Jazzi Auto!