I am sharing my experience with K&G Auto because I refuse - smariellax3
I am sharing my experience with K&G Auto because I refuse to let another person or family potentially go through what I am experiencing.
Since purchasing a vehicle from this dealership, I have dealt with consistent mechanical issues, questionable rental vehicles provided while my car was supposedly being repaired, and a lack of accountability from the owner. I was even provided with a vehicle that failed emissions testing, and since then, communication and accountability have been ongoing issues.
I recently took my vehicle to a Hyundai dealership under my third-party warranty, where I was informed of numerous serious concerns regarding its condition. I was advised that the vehicle appeared to have been involved in a previous accident, and multiple mechanical issues were identified, including problems involving the engine, gas tank, and sensors. The list of concerns continues to grow, and the Hyundai dealership has expressed significant concerns about the extent of the issues that need to be addressed.
I have repeatedly communicated with K&G about these problems and made it clear that I have CHILDREN who depend on me. Despite this, I feel that my concerns about the safety and reliability of this vehicle have been disregarded.
This situation has affected far more than my finances. Without reliable transportation, I am now facing the possibility of losing my job. I have been left dealing with the financial, emotional, and practical consequences of a vehicle that I believe should never have been sold to me in its current condition.
I am currently gathering all relevant documentation, inspection reports, photographs, communications, and witness information in preparation for pursuing legal action. I also intend to file formal complaints with the Connecticut DMV’s Dealer Complaint Center and the Better Business Bureau.
I believe consumers deserve honesty, accountability, and vehicles that are safe to operate. No one should have to fight this hard to get answers about a vehicle they are paying for, especially when their livelihood and family’s safety are at stake.
I intend to pursue this matter through the appropriate legal and regulatory channels, and I will continue to share my experience so other consumers can make informed decisions before purchasing a vehicle from this dealership.
If anyone has had a similar experience with K&G Auto, or has relevant information that may assist me in documenting this matter, please reach out to me privately. I would appreciate hearing from others who may have experienced similar issues.
I am not backing down. I want answers, accountability, and a resolution.
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