411 Connecticut Used Car Dealers

I wouldn’t recommend this place even to my worse enemy.... - D

I wouldn’t recommend this place even to my worse enemy. When I arrived, the owner mike came out to welcome me and try to put me behind the wheel of a few cars and sold me on a Ford Fusion hybrid minus some minor issues and he said he the hybrid battery was new. The day I went to pick the car up it wasn’t ready. Waited in his office for hours only to find out the part wasn’t fixed. Gave me a loaner and came back next day to get car. Drove off lot and the car started making weird noises and got message on dash saying brake failure. Drove back and the mechanic took it for a spin and came back and said if it happens again just press the brake very hard and it will reset. Made no sense at all. Well, when I was heading home it happened again and car shut off. I was at that dealership every day ever since having the car looked at and was never offered another loaner again. Finally he said he was going to fix it and make good on his promise. He had my car for almost a month and every time I called or emailed him it was a different excuse and if I kept calling him I was harassing him and then told me it’s not his problem if I can’t get to work and that there are ways of going to work like a Uber or Lyft...I was ready to reach through the phone and choke this man. You take my money and give me a unsafe vehicle and I’m harassing you. I called the BBB, DMV and news channel 8 on your side. I reported him and fought with credit card company and took a while but got outlet money back and gave him his car back to him exactly how I got it..with no brake fluid, no gas and not a card in the world. So NEVER EVER will I step foot into his propert nor recommend anyone to buy a car from this rude and demented man.

Good Stuff - M HASKELL

Tony was great! We were traveling a long distance and he made sure that there were no surprises or surprise fees when we arrived. The car seems awesome and we are really happy. Probably the easiest car buying experience of my life!!!

Dave is a wonderful person. - arleenperrotti

Dave is a wonderful person. I read all about his co. and the great service he offers to his customers. I will be purchasing an auto from him. I am out of State and trust the car, once received via shipment, will be an excellent buy.

I bought a beautiful used blue Nissan from Matt. - cowlover123

I bought a beautiful used blue Nissan from Matt. The sales manger Gil is as so helpful I even got to ring a bell that dropped confetti from it.

Matt found me a car with everything I wanted, Dan got me - kjmantie1

Matt found me a car with everything I wanted, Dan got me a great price and Phill got the paperwork done quickly. What a team! And from my last VW with over 310 thousand miles on it I know the sales team is as good as there service area.

I purchased a car from this dealership , had it for 5 - margelot65

I purchased a car from this dealership , had it for 5 weeks drove it 5 times in 5 weeks , car sits more in Repair Shop then in my driveway , it's nothing but a piece of garbage... I'm a disabled older woman,nothing like taking advantage of any person , this place should of been shut down yrs ago...

Carlos was great to work with. - white.timiki

Carlos was great to work with. He was Very professional! There were many options to choose from. Dealership was clean

DWIGHT PARKS WAS GREAT. I WAS REFERED TO HIM . BY MY... - LYDIA1156

DWIGHT PARKS WAS GREAT. I WAS REFERED TO HIM . BY MY NEPHEW TO GO SEE HIM CAUSE HE IS HONEST UPFRONT. HE CERTAILY WAS GREAT AND THE EXPERIENCE WAS GREAT ALSO. WILL BUY FROM AGAIN AND RECOMEND HIM TO OTHERS.I ALSO RECOMEND GETTING THE EXTRA WARANTY. TY DWIGHT FROM LYDIA

Strongly recommend avoiding Coventry Motorcar and their... - Audia4

Strongly recommend avoiding Coventry Motorcar and their team. I called Coventry Motorcar ahead of time to set a time to look at an Audi A4. I notified them that I was a serious buyer and was very interested in the car. The salesman I spoke with assured me the Audi was available and would be up front and ready to look at a scheduled time the next day, since they were closing soon. They took down my name and phone number and told me I would be meeting Scott. I urged them to contact me if anything changed as I had an hour drive to get there. I showed up a few minutes early the next day and did not see the Audi anywhere. When I entered, I asked for Scott and explained that I called ahead for the A4. Scott looked like a deer in the headlights and told me that he did not know I was coming and that the car was sold. He then told me that I “should have called us today because I do not hold cars. Scott also said he had no idea who I spoke with, because they are a ‘first come first serve’ business and they do not make appointments to view cars” Scott appeared to question that I had even called in the first place until I pulled up the record on my phone. My biggest frustration is not that they sold the car, but the lack of communication and professionalism. Instead of giving me the courtesy of calling, emailing or texting me to let me know the car was sold, they had me drive over an hour for nothing. At the time of writing this, the car is still listed available on multiple websites, including the dealer’s. I would strongly recommend avoiding Coventry Motorcar. Do your research and stick with a more reputable dealer who will respect you and your time. They’re out there, but I was tempted by a good price. This experience has been incredibly disappointing and assured me that I will never do business with this dealer.

AWFUL- I had been trying to call the Manager "Justin", - PO'd in Plainville

AWFUL- I had been trying to call the Manager "Justin", when I finally got in touch with him, he explained that I had to put a $500 deposit down on the vehicle(s) I wanted to test drive. He then explained that the deposit was non refundable!!! When I asked why, he said it was because he has to pay someone to be there after hours to accommodate me!!! I work 9-5:30 mon-Fri. They are open only from 9-4:30 Monday through Friday......WHAT KIND OF USED CAR DEALERSHIP IS CLOSED ON WEEKENDS AND KEEPS BANKERS HOURS?????

9 days later....... - Newyorker

Drove 2.5 hours to buy a car sight unseen other than on cargurus. Upon arrival the car my son and I were looking at sat out front of the shop, which to our surprise was a small auto shop and not a dealership. The clear coat of the car was a bit of a mess but the paint itself was good. Dan graciously dropped the price by 500.00. We noticed one of the tires had a splice in it, which Dan had replaced. I asked about a 30 day warranty and was advised that everything would be warrantied but the clutch. Dan later insisted he said he would only warranty the car until my son and I got it home. Never heard of such nonsense from a reputable dealer! 9 days later my son was stranded as the car would not start. I called and left a message and did get a call back. In fact calls were returned by Steve, the mechanic, several times, but never from Dan the owner! After much negotiations and having to take the car to another mechanic and spend 325.00 to get the car fixed, I was told by Steve that there was not money in the budget to reimburse me! So I have to wonder if the 500.00 drop in price was because it was known that the alternator was going to crap out only days after I bought the car!! It's a shame that Dan does not back up what he sells. It turned what would have been a great experience into a lesson learned and has caused me to retract any recommendations my son and I were giving. I simply cannot recommend a place that does not make good on the cars sold that have faulty mechanical issues 9 days after purchasing it.

Spoke with Anita Howard about a few different cars on - Cindiyako

Spoke with Anita Howard about a few different cars on your lot. She was helpful, well informed and very pleasant to work with. A great asset to your dealership. Will recommend her and your dealership to others.

Service Like It Used To Be - casey2949

Called in the AM on a busy day. Jeep Wrangler was fixed that afternoon!! These folks believe in customer service! What a rare and welcome experience.

Visiting the dealership very disconcertning. - Rocky hill

Visiting the dealership very disconcertning. Front office looks like a bad back room. Wanted a Subaru legacy, but clearly needed service especially battery and serpentine belt. Car was a leaf ridden mess. Concerned with transmission because the HD tow hitch on it. Response we don’t know how far was used. They are advertising a rouge I would normally jump to go see, but the trip there isn’t worth the gas. Lots of choices, better choices can be found

Very Grateful - New Beamer

Apple auto helped me finance a car without a cosigner. I can now establish my credit on my own. I am planning to biy a house next year and none of this was possible without the help and information i got from my salesman...Thank You Charles

Dynamite Service and friendly professionlism. - Chas Demar

The young women that worked with us on selling our vehicle was very professional and friendly.She made the experience comfortable . She had a wonderful personality and was very accurate on the paperwork selling a vehicle. My wife and I walked away applauding her personality. I would definitely sell a car to CarMax again and mention the experience to our friends.

Robert DeVito is Great! - Matthew1011

Robert DeVito and the staff at Minchin Buick/GMC are excellent to deal with! They provided A great sales experience and a very low pressure environment! The pricing is excellent and if you’re looking for a new vehicle you owe it to yourself to come in and see Robert and the team at Minchin!

THE GOOD REVIEWS ARE FRIENDS AND FAMILY OF OWNER-FAKE! - Cr81783

Let me start with, I did a little research and majority of their wonderful reviews are from family or friends of "Bill" and his employees. Fraudulent fake reviews to boost their ratings. We should have learned our lesson the first time we came in here and had terrible service. But I guess we are suckers for punishment. We bought a car from here. Awesome deal, too good to be true even. Tuesday we put a deposit down. Emailed our insurance info and our info to transfer plates. Heard nothing back. Friday my husband calls to see if the car is ready because mind you we got no kind update on the car during the course of 3 days. They said it wasn't ready yet and they would give us a call back later. I email the owner Bill to see what was going on. (He gave us his card if there were any problems). Well Bill, HUGE problem. We get a phone call the DAY we are supposed to pick up the car saying they can't sell it due to transmission issues. Bank check was set, insurance was set and now we are out the gas from driving 40 minutes on 3 separate occasions and have no car. We should have stayed away the first time. If you want a car, go down the street to Car City. They are amazing to work with, just as busy, less staff and still have better customer service.

I can’t say enough good things about this place by far... - Anthony&Theresa

I can’t say enough good things about this place by far the fastest and easiest experience ever. John went out of his way to make sure we were happy and in our price range he also went the extra mile to personally drop of our insurance card at the end of the day. Very happy after having bad experiences in the past I was skeptical but so glad we went there.

My experience at Greeneich Motors - carlover

Staff are knowledgeable, thorough & relable. A pleasure to deal with; competitive pricing this summer I needed a car that could accomodate 2 bicycles. The staff made very goid suggestions. I chose a BMW 535ix station wagon. We love it

Run the other way - Edward in wolcott

My personal experience was absolutely horrendous John and Julian are both the poster child of a sleazy car salesman who will walk you into any vehicle no matter the condition they're only out for their money.

I’m truly happy with the car that Tina Moore put me in... - Roosevelt

I’m truly happy with the car that Tina Moore put me in and Larry delivered car in great shape and was very professional.Fantastic experience

Fast talking ,avoiding questions, showed me Carfax with - richardathomas05

Fast talking ,avoiding questions, showed me Carfax with 25 services done to car since 2015, mostly oil change, recharge air conditioning, balance/rotate tires... Reset computer module ( new battery installed )... Could not get honest or straight answer.. felt like all they wanted is for me to hand over my 10,0000 in cash .. Got call from Mike and they bad mouthed me to my wife and wouldn't let her get a word in.. She ended call by screaming over his fast talk... "I STILL HAVE MY 15 .000 DOLLARS ".. THEN HUNG UP !!.. If that's how you want to be treated when outright buying a car then go for it ..

Folks, all I can say is save yourself the aggravation of - GlennCatania

Folks, all I can say is save yourself the aggravation of dealing with this dealership. Too long to explain but the transparency, customer service and Thrift Investment Corp they use for financing, is nothing more than smoke and mirrors. Don't spend a week of playing ping pong with no answers, no follow up, or no desire for them to sell a car. If you have a good credit rating, they will NOT approve you. They are looking for low credit scores and people with credit issue to stick a 13-29% interest charge to on long term financing and additional fees. Too many good transparent dealerships around to get involved with this runaround. They couldn't even answer basic questions of what conveyance fees or a general breakdown of the cost of the car. Almost one week of stringing me along before I got a letter of denial. That's with a Fico 8 Model of 787. I have five days of transcript that are too long to put on here but trust me. I've bought cars for 60 years and have never run across anything quite like this. If I could give A-1 ZERO STARS, I would.. STAY AWAY!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! SHAME on you, A-1 for running a business in the manner you do...

Adam and Jason are truly Good Guys! - Mowatterlond

Adam and Jason are truly Good Guys! They have great reviews online, and I am adding one more! They are very friendly and accommodating, and not pushy at all. My purchase came with a 60-day/3,000-mile warranty. They did a full inspection, replaced the windshield wipers, replaced the shocks, detailed the car, and I drove away with a full tank of gas. I highly recommend them, and will likely purchase my next used vehicle from them.

Always dependable service since 2013. Friendly and... - Dick*@28E

Always dependable service since 2013. Friendly and Competent employees. Marc Charron was extremely helpful in resolving a serious slightly out-of-warranty engine problem. I will defiantly consider Wile Hyundai for my next purchase and recommend them

I had a great experience with this dealer. Low pressure... - Jonsull

I had a great experience with this dealer. Low pressure sales approach was just what I was looking for. I would highly recommend this dealer!

They were very responsive and answered all of my - Kramedog22

They were very responsive and answered all of my questions. I would definitely have no problem buying from them.

Transfered the vehicle I was interested in to a closer - mmorosco

Transfered the vehicle I was interested in to a closer carmax near me in no time!

I have known and recommended friends to Michael since he... - Geraldresn

I have known and recommended friends to Michael since he was the NYC authorized Rolls Royce dealership, my family was the sole authorized New Jersey RR dealer, and in my experience he has always paid attention to detail with a discerning eye and quality service.