36 Colorado Mazda Service Centers

We experienced great service, responsive communication, - Kim

We experienced great service, responsive communication, transparency, no hidden fees, I highly recommend this dealership for service as well as car purchase!

They took long time to fix my car and painting was - motohikosato64

They took long time to fix my car and painting was mismatch color. But overall I satisfied so I give them 5 stars

Took my Mazda CX9 into service due to a problem with the - Stephen

Took my Mazda CX9 into service due to a problem with the Auto Start App. Not only did they fix the problem at no cost, but provided a free wash and maintenance inspection. The mechanic shot a video of his inspection for us to view. Steve the Service associate/manager was very professional and courteous.

I purchased my 2nd car from this dealer and up to that - Phoenixsw

I purchased my 2nd car from this dealer and up to that point I had no complaints. However, after purchasing the 2nd car for $40k, I learned they don't include the SDNav card. So I purchased an after market bcuz of the stupid amount Mazda charges for theirs. I needed to update the Nav card but was unable to do so myself. I called Mazda and they said sure they can do it, just bring it in. I took it in, and they told me no, we can't update it, but you can buy a new Mazda one. This will be the last Mazda we purchase from Bob Penkhus.

This was a great experience taking my Mazda for the first - dsmittyville

This was a great experience taking my Mazda for the first service. They called to remind me and everyone was so professional and kind. A special shout out to Jackie in service. This was my second encounter with her and she is the kindest person with a wonderful attitude. This is very important to me as a customer. kudos to Jackie for her wonderful service. You're amazing! Bob Penkhus rocks!

Installation of new radio and touch up paint scrapes. - Jan

We received a wonderful response to our radio issues. Excellent and timely service on our Pacifica. Also had touch up on parking lot scrapes which are now impossible to detect. All service and office workers were very cordial. Felt right at home!!!

The work that was done to my car was amazing and the... - iskatelichay

The work that was done to my car was amazing and the customer service was even better. Now that I’ve found you guys I wouldn’t dream of going anywhere else for my auto repair needs. I will refer definitely everyone I know for the best all around service. You guys are the best at what you do thanks again!!!

I was visiting family in Colorado and stopped in at - jana.brown

I was visiting family in Colorado and stopped in at Groove Automotive and ended up purchasing a 2023 Mazda CX5. Upon returning home to Missouri with my beautiful new SUV, I was having difficulty with the command knob and wasn’t able to pull up any of the settings. The closest Mazda dealership is an hour away from me, so not a matter of just running up to the dealership where I live. So I called back to Groove in Colorado. Berto in customer service helped me, even called me back using FaceTime on our cell phones and walked me through how to properly use the command knob and explained all the settings. He was so kind and patient with me! Unfortunately, I obviously won’t be able to service my vehicle at Groove Automotive. I only hope that I can get this same kind of service and treatment at the dealership in Missouri. Thank you Berto and thank you to my salesman Caleb and to Jeremy for your help with my new vehicle!

Very fast and high quality service. No problems after our... - lily.testardi

Very fast and high quality service. No problems after our visit, and the car runs very smoothly now

I brought my car in for it's first service and a concern... - Jason

I brought my car in for it's first service and a concern I had with some odd wear on the soft top. I arrived and Matt looked over my concerns and let me know what to expect. I stayed there at the facility, the typical free coffee/water/soda and a clean newer space with plenty of seating. The service was completed within the quoted 90 minutes. I was sent a link to a video explaining what was done and what the tech found with the top. This bit here was top notch! The video addressed my conerns and the dealership didn't just take ownership of all my concerns, they did one better. They took responsibility for the wear, and with Mazda USA offered to replace the top due to wear. The great part was one of my concerns with the top was user error. In the video the tech explained the correct way to close the top. I was slightly off, surprising since it's such a simple task but it was my bad. They didn't have the part in stock, no one in the state did really. So they had to have it shipped in and kept my car. They did provide a loaner car. There was a delay in shipping and the repair took longer than originally quoted. No problems here since it was communicated and I don't know a dealership that can control the weather. When I was able to pick up my car it was a full 7 days later 3 more than originally quoted due to delays. All was handled correctly. On inspecting the car there was some damage to the paint. This is where it gets even better. They addressed this issue directly and with the same professional manner they did my original concerns. I had to schedule another appointment to bring it back to have it sent to the body shop. When the body shop got my car Mike, the service manager, contacted me directly and offered a couple of solutions which is great. Explained the pros and cons of each and gave his suggestion but did allow me to decide on what route to go. I'm happy to say I've got my car back and I'm thrilled for having such a great experience with a dealership service department considering how much of a bad rap they've gotten. I will be going back.