10 Reviews of Schomp Mazda - Service Center
We experienced great service, responsive communication, transparency, no hidden fees, I highly recommend this dealership for service as well as car purchase! transparency, no hidden fees, I highly recommend this dealership for service as well as car purchase! More
Joseph at Schomp Mazda was amazing! Awesome customer service, attentiveness to the customer and professional! Joseph kept me notified of everything going on with my vehicle while it was Awesome customer service, attentiveness to the customer and professional! Joseph kept me notified of everything going on with my vehicle while it was being serviced. Thank you Joseph! More
Even if you have an appointment scheduled be expected to wait almost 2 hours for your vehicle. Today I didn’t get a single notification on my phone and I checked in over an hour ago. wait almost 2 hours for your vehicle. Today I didn’t get a single notification on my phone and I checked in over an hour ago. More
This is the place to go if you want a professional experience. Friendly staff, Fast, went to other places and they wouldn't even talk to me. I went here and Found Scotty by accidentally walking into a experience. Friendly staff, Fast, went to other places and they wouldn't even talk to me. I went here and Found Scotty by accidentally walking into a video he was filming "Whopps" needless to say He was very friendly and professional. Got me the car i wanted and couldn't be happier. Shout out to DeeRay as well, i now know how to operate my vehicle right off the lot! More
Great customer service and attention to detail. Everyone was very friendly and helpful in the purchase of my new car. Everyone was very friendly and helpful in the purchase of my new car. More
I brought my car in with minor issues that I had told them about and they wanted to charge me $188 twice to tell me what’s wrong instead of fixing the issues! them about and they wanted to charge me $188 twice to tell me what’s wrong instead of fixing the issues! More
Whitney Wrasse is outstanding in her field, knowledgeable, personable, and accurate. My CX-9 was serviced perfectly and my experience was enjoyable. Thank you, Whitney. knowledgeable, personable, and accurate. My CX-9 was serviced perfectly and my experience was enjoyable. Thank you, Whitney. More
Top notch customer service Amanda is a knowledgeable professional whose goal is to keep customers happy. She is the first person I contacted. Whitney is amazing as well. These Amanda is a knowledgeable professional whose goal is to keep customers happy. She is the first person I contacted. Whitney is amazing as well. These women go above and beyond. Dave Paraday ensures that my vehicle is safe and that I am happy. I was also. given loaner cars which made my life easier. More
Wonderful experience! I needed to fit my car in quickly for an oil change and to check on a noise in the front before the big snow storm hit. They were able to get me in wi I needed to fit my car in quickly for an oil change and to check on a noise in the front before the big snow storm hit. They were able to get me in within a few hours. Whitney and David were great! They were friendly, kept me updated on the status, and made the process easy. Whitney told me to bring my car in after my road trip and they would wash it for me. So nice. Will bring the car here for any future service. Thank you! More
I brought my Mazda6 in to Gateway Mazda 2/05 to have them perform an estimate on my car, which had been scraped with a small amount of white paint on the rear driver's side from my garage. After dealing wit perform an estimate on my car, which had been scraped with a small amount of white paint on the rear driver's side from my garage. After dealing with an unfriendly service man, my experience got even worse. My estimate came back as costing approximately $400 due to "body work and repainting" that needed to be done. There was no way I was going to pay that ridiculous amount, so I took it to a local bodyshop up the street. The man at the second place drove my car to the back, returned 10 minutes later, and my car looked as good as new! He said they just needed to scrape the white paint off without doing any body work -- at no charge! The Service Department at Gateway would have gladly taken my money and I wouldn't have been the wiser. I would not recommend them at all if you are looking for a relatively upfront Mazda dealership. More