Buying a car is almost always a stressful event. - PaulJ
Buying a car is almost always a stressful event. For most of us, it's our second largest purchase after our homes. That said, I can't overstate how stress-free and pleasurable it was to work with McDonald Mazda West for the purchase of our new Mazda. This especially goes for our salesman Santiago B. We started the transaction as strangers and I dare say we ended it as friends. He was patient and informative with no pressure. His boss Joe M. was also a pleasure to work with on the purchase. McDonald is not a "no-negotiation" dealership. That said, the negotiations were easy. Recognizing they're a business that deserves a profit, we set forth several reasonable negotiation points and all were accepted. I believe we got a better price that what we would have paid at a fixed price dealership. They even threw in a couple of "above and beyond" gestures. We couldn't be more pleased and look forward to servicing our new Mazda with them. The dealership is bright, white, clean with a nice waiting area and some pretty good snacks!
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