Sill-Terhar Motors

I recently purchased a 2026 Lincoln Aviator from Schomp Lincoln, and unfortunately, the experience has been very disappointing. First, I would caution prospective buyers not to rely on the Aviator's adv Lincoln, and unfortunately, the experience has been very disappointing. First, I would caution prospective buyers not to rely on the Aviator's advertised third row if passenger or cargo space is a priority. The third row is extremely limited and not practical for adults, children on longer trips, or pets. If you need a true three-row vehicle with usable cargo space, I recommend considering other options. The buying process itself was also far more time-consuming than expected. Prospective buyers should be prepared to spend most of a day at the dealership. Locating vehicles we wanted to test-drive proved challenging; communication between staff seemed disjointed; and the paperwork process was unnecessarily lengthy and tedious. What should have been a streamlined premium car-buying experience felt inefficient and poorly coordinated. More concerning was the sales experience. During the sales process, we were told the vehicle included features that it does not actually have, including the Lincoln Digital Scent system. After signing the paperwork and asking for a demonstration, other staff members informed us that the Aviator does not offer this feature. We also did not receive a thorough walkthrough of the vehicle's technology, features, or engine components before taking delivery. The overall impression was that the focus was on making a sale rather than ensuring the vehicle was the right fit for our needs. As a result, we now own a vehicle that cannot adequately accommodate our dogs and does not meet the expectations established during the sales process. To make matters worse, we have not received a return phone call or email from sales management, including Kelly Donaldson, despite our attempts to discuss these concerns. Based on our experience, we would not purchase another vehicle from this dealership and are disappointed by both the misleading information and the lack of follow-up after the sale. We also have not received any communication from the salesperson asking about our satisfaction. More

Everyone at Sill-Tehar was very good to work with. I worked with Melissa in service and she was very responsive. I worked with Melissa in service and she was very responsive. More

Great dealership been purchasing all our vehicles for 20years Jeff is a great salesman and goes out of his way to make sure we are getting what we want. Lincoln service is excellent dealing with Melissa 20years Jeff is a great salesman and goes out of his way to make sure we are getting what we want. Lincoln service is excellent dealing with Melissa makes it easy she always takes care of us. More

Everyone was friendly and helpful. They were not pushy and took their time to answer all my questions They were not pushy and took their time to answer all my questions More

Sales team was very helpful and able to answer all of my questions. Team seemed very knowledgeable and wanted what was best for me. questions. Team seemed very knowledgeable and wanted what was best for me. More

I have been a customer with sales and service since 1972 and have always been treated like family and have never had an issue. I will always be their customer! and have always been treated like family and have never had an issue. I will always be their customer! More

Drove 400 miles to inspect and purchase this vehicle. I am very disappointed in the staff and will never visit this dealer again. I am very disappointed in the staff and will never visit this dealer again. More

Stellar job by Mr Breese, Archie and Mr Power, as well as the the shuttle driver. Overall experience was top notch. I've recently been discharged from a bankruptcy and everyone worked diligently and quickly the the shuttle driver. Overall experience was top notch. I've recently been discharged from a bankruptcy and everyone worked diligently and quickly to get me approved to for a vehicle of my choice and I am never been happier. I highly recommend this team to everyone. More

I only purchase from family owned dealerships! Made a mistake deciding to buy a Toyota 4runner after over a decade of STH family owned dealership friendly, simple to the point sales and servic Made a mistake deciding to buy a Toyota 4runner after over a decade of STH family owned dealership friendly, simple to the point sales and service. Two toyota dealerships provided condescending sales discussion based on buyers line up for our vehicles, poor trade in values based on buyers line up for our vehicles. A toyota dealer failed to disclose the dealership was no longer a family dealership purchased 3 yrs ago by the 6th largest north american corporation and continued to use the prior family dealership name. This dealership delayed giving a trade in value, gave the trade in value verbally at bottom wholesale value to see how dumb the buyer is and will accept, and then refused to honor the emailed black friday coupon giving $1,000 extra trade in value. In fact, the sales manager laughed "I got that email too." and played tap dance what is the trade in value over the telephone, conversation and sales manager attention lost multiple times. Even at the purchase start, the dealership finance manager spelled my name wrong on the deposit transaction! The spelling matched no known name. After that sales manager trade in value game, I cancelled the purchase. STH ford & lincoln sales managers worked together to provide a simple one contact purchase and written competitive trade in value upon 1st contact. STH sales went out of the way to assist the purchase upon my recovery from an injury. Toyota dealerships couldn't care less and lost sight of my injury. In fact a toyota dealership stated trade in value would be less after toyota dealership gm assured "the best trade in value" for the family dealership repeat customer!" Not only ridiculous, this is archaic in today's business world. More

Honestly best experience we've ever had buying a car. I don't think I'll ever buy anywhere else again! I don't think I'll ever buy anywhere else again! More