364 California Toyota Service Centers

just popped back into the dealership to ask for help with - Victoria

just popped back into the dealership to ask for help with a couple of items on my new car. Hernando stepped forward and took care of both items. He was friendly, knowledgeable, and efficient. I am so pleased. No waiting. No fuss

Great dealership. - ssver2005

Great dealership. Purchased a preowned SUV from there and it was a great experience. I also service my Toyota there as well and the Service is also great. Heri is the best service rep there. Always for Heri in service,

Brandon an excellent service rep! - TBRECKON

Brandon an excellent service rep! Wiil call him next Time I need service. The only thing I would add is that Hanlees needs a wheel alignment machine for the tundra Toyota’s

Rafa was very friendly and helpful. - rapsters

Rafa was very friendly and helpful. The only glich was that the job went over the window of 8am to noon.

The customer service was excellent. - fue7

The customer service was excellent. Brian was very nice and helpful. He made experience run smooth.

Came in without an appointment, they saw me timely and - david_rosenfeld@sbcglobal.net

Came in without an appointment, they saw me timely and responded to a request to do more than was originally needed. Ended up with something that felt like new car even though it was care for an oldie. Would recommend.

It's ok. - tamsprocess

It's ok. However, I knew my tire has a leak but it was not located. it appears my tire is still leaking air. Now I have to come back again.

It's nice and clean with a friendly staff. - Walteruribe09

It's nice and clean with a friendly staff. Very professional staff with lots of knowledge

Excellent work , speedy fast, very courageous and - Bustamanteberni

Excellent work , speedy fast, very courageous and courteous, will let others know to shop crown

Trevor Ripley, Service Advisor & Allie provided me with - asix55@yahoo.com

Trevor Ripley, Service Advisor & Allie provided me with Outstanding & Prompt Service today 9/26/24 on my my 2013 Toyota Limited. Anthony assisted me in my understanding of performing services.

Excellent customer service, they have good experienced - koke619.jv

Excellent customer service, they have good experienced people serving. I get what I need for my car thanks.

Adviser and mechanic are friendly and helpful throughout - hangvo64

Adviser and mechanic are friendly and helpful throughout my visit there. The services of my car are great. I’ll definitely recommend my family and friends about Beach cities Toyota!

The customer service was great! - claudette

The customer service was great! Paul was a big help handling my air bag recall service

Quick in and out, Tony A is a very talented, smart, - mreed1027

Quick in and out, Tony A is a very talented, smart, knowledgeable, friendly service Rep.

Danny, my service advisor was so kind and very helpful. - JVEDOY

Danny, my service advisor was so kind and very helpful. He kept me updated throughout the whole process and made me feel very comfortable. I will never go to anybody else other than Danny from now on.

Very pleasant and professional. - Norm

Very pleasant and professional. Kept me informed throughout the whole process. Waiting area was very nice with coffee and donuts and snacks for purchase. The work was done accurately and efficiently.

Friendly and great customer service will tell my friend - MHARUN

Friendly and great customer service will tell my friend and family about the Hanlee Toyota

I am very satisfied with the service that was provided to - R. Singh

I am very satisfied with the service that was provided to me and provided transportation to and back to Honda North.

Service was fast, was explained everything my vehicle - America Gagnon

Service was fast, was explained everything my vehicle need it , Technician and adviser did a great job very clean and profesional

Eddie and Joshua have always been very attentive to my - Alexander210

Eddie and Joshua have always been very attentive to my concerns and make me feel understood and more secure about caring for my vehicle here. I don't just feel like a number. Rare these days.

This has been my dealership to by from since 1998. - timjperes

This has been my dealership to by from since 1998. This is where I gave these guys several truck sales every 2 years or so since 1998. My last visit was one of the worse experiences ever. It’s to bad Bob Cobos isn’t around as much. Time to move on.

Richard Pomplun was super helpful in the effort to get my - Jack G

Richard Pomplun was super helpful in the effort to get my Toyota Corolla serviced. He was patient and knowledgeable as I asked many questions. I really appreciated that he went above and beyond to find a solution to getting my car fixed instead of having to wait weeks for a back-order part.

Arleigh was very efficient at logging in cars and setting - topaz00805

Arleigh was very efficient at logging in cars and setting up their service. exceptional service and customer support.

Received a text to book a service for a key fab & were - crystal

Received a text to book a service for a key fab & were told it would be a 6 hour wait. Finally get a call that there is no key fab for our car & they don't know why we brought the car in. Did receive a text immediately after drop off from the sales team wanting to buy our car so not sure if that was their way of getting us in the door. Completely wasted our day & travel time for absolutely no reason. Did not let us know when the car was dropped off, did not call us immediately, worst service I have ever seen. We didn't buy the car from Modesto because they did not seem to care to want to help us & now I see the service dept is not much different.

Today Tony Pereira in the service dept gave us an - Donnalugo19

Today Tony Pereira in the service dept gave us an instructional hour long description of all the buttons in our new RAV 4 XEL. We bought the new RAV elsewhere but had never received much information on any of the buttons, Toyota app had not been set up. Thank you to Tony for calling me back, making an appointment for us and taking the time to explain things to us. There were buttons I didn't even know we had! He gave us his cell # in case we had other questions in the future. It was a lot to learn, so we may be calling him back. Thank you Tony for your excellent customer service. Donna Lugo

I made an appointment for a regular oil change I advised - Vt

I made an appointment for a regular oil change I advised them over the phone what my miles were however when I showed up for the appointment they wanted to charge me $199. Because the miles had gone over by 50 miles this was supposed to be a free with my purchase. They don’t honor what they promise. Stay away!!!

Servicing your vehicle here is way too expensive. - evancombs

Servicing your vehicle here is way too expensive. They will overcharge you on every little bit of maintenance that they can try to swindle you into purchasing. Some of the maintenance I requested wasn't even completed, which nobody at the dealership told me about face to face. I had to read the 7-page service report to find that out. I will never take my car back here again. It is a scam and you can get everything they offer done for a third of the price with any independent mechanic.

Service department didn't support early failure of my - myscreenname

Service department didn't support early failure of my Prius V brakes, a well-known flow and safety issue. The store and Toyota Corporate didn't cover. As a long-time Toyota owner my trust is fading with Toyota.

The service center has been a breeze to work with for - Highlander Owner

The service center has been a breeze to work with for eight years. I appreciate that the customer service extends beyond the purchase date.

The service department at Stevens Creek is absolutely - Cat F.

The service department at Stevens Creek is absolutely wonderful. They recently repaired my Corolla Cross, which had an issue due to faulty service at a different dealership. Everyone at Stevens Creek was professional and helpful, they communicated with me at every step and they ensured that the other dealership covered the costs of the repairs. I cannot thank them enough for all they did to make a difficult situation better. Everyone was great, but special thanks to Makan Ardalani and Adam Esquivel who really went above and beyond to help me.