328 California Nissan Service Centers

The problem with this dealership is that they have no... - dabigdog

The problem with this dealership is that they have no interest in customer service. I purchased the car at Daland and know I got a very good deal financially, but they seem to be intent on making me pay for my negotiating skills.<br><br>My first visit was for a simple oil change, I was there 5 minutes early for a 30 minute oil change. I left an hour and 20 minutes later. I was told "45 minutes is no big deal" and "go F--- yourself, your problem means nothing to me" - those are direct quotes from the service manager. The fact that I was hosting a 20 person international conference call 30 minutes after the oil change was supposed to be complete had no meaning.<br><br>My second visit was for my 7500 mile service, I also had a problem with a broken parking brake and a noise from the brakes whenever the car was in reverse. The service (which I paid for) was done, none of the other problems were fixed.<br><br>When we picked up the car we had to back it about 300 yards through a narrow alley to get it to the street. The service manager and a salesman stood against the wall and laughed about our predicament.<br><br>I called Nissan about the problem and got told that the owner of Daland had already called and indicated he didn't want me back at the dealership. Nissan had no interest in helping me at all.<br><br>I personally don't like the car we purchased (a Murano) and the dealership situation really grates me. I've never had this kind of service from American car dealers and one or two complaints (over 40 years of car buying) have always been handled to my satisfaction.<br><br>This is my fourth Japanese vehicle and definitely my last.<br><br>If you know how to screw a dealer on the deal and can't live without a Nissan, I suggest you stick with Daland and take their deal to someone else. Otherwise, I'd find another brand and dealer.<br>

I have a complaint about service and demand a refund for - hishomeimprovementse

I have a complaint about service and demand a refund for work not performed. To date there has been no response. No more complaint.

A big thank you to Jose for his great customer service - cathydburton

A big thank you to Jose for his great customer service with a key fob issue we were having. Really appreciated!

Horrible! - Mike Toups

They kept my car for 3 months for a repair that should have taken 3 weeks. Worst part Brian and office manager don’t return phone calls and when you do get them on the phone they can’t give you any time frame on your car. They blame my insurance company or the Mercedes dealership for the delays. Offered me a $500 rebate after the fact but I would have to sign to not disparage them in any way. I told them no way I would not give them a review. Stay away from these people. They don’t care!

The #1 INDEPENDENT BMW SHOP PERIOD! - Carguy1

This is THE place you want to take your bmw (or Mercedes) if you live in SD and are either out of warranty or doing aftermarket modifications. I’ve come here about fifteen times in the past 7 years for multiple cars and they are simple the best in SD. I’ve tried all the shops, and none can compare. Shane is an honest guy he runs this place with integrity and he can diagnose things in minutes that takes others hours or even days! Definitely where you want to take your car.

Excellent - Merfe

These guys don't sell cars they repair cars for other dealerships in the area. So if a Range Rover dealer gets a Porsche trade in with problems they send it to exclusive motors for repair since they Land Rover dealers don't work on other brands. I am not sure how many brands Exclusive Motors are dealer capable. But you see lots of European new cars on their lot. Remember they don't sell they repair

Always have a great experience when I come here very - jrammig33

Always have a great experience when I come here very friendly staff willing to help putting your needs before them always making sure that the car you get is what you want and like and not what they're trying to get you into I will surely and definitely recommend friends and family here keep up the great work

David Flores my service adviser was awesome everything - VivianVasquez1948

David Flores my service adviser was awesome everything went fast and smooth and Mark Vasco was so helpful and kind and was so nice !!

Took my car for regular maintenance and William helped - chan.janeth

Took my car for regular maintenance and William helped me. He was very knowledgeable and courteous. Highly recommend him and Nissan in Glendale.

This office always provides me with courteous and - Mike D.

This office always provides me with courteous and efficient service whenever I go to them for service.