327 California Nissan Service Centers

Incompetent Mechanics - Maria71

e are planning on replacing or Armada soon, but NOT with any Nissan only because of the dealership - no because of the how the SUV performed. It is a great family truck but bringing it to Redding Nissan we had very bad experiences!!! Recently we brought it for just oil change and tire rotation, they DID NOT rotate the tires even though we asked and its time and of course we will pay - service said they did measurements and it does not need rotation ! We put over 6k miles on it since the last rotation. #2 I brought it in before for oil change, I was told I need the brake worked on right away and would cost me over $400, I brought it to Les Schwab instead and I was told It was still good, so I came back later and asked for the service manager who said it was not checked closely and was just eye balled and he asked for a written explanation from the mechanic who looked at it. #3 Our heater/aircon was working but the air was always on full blast and we can't regulate it, brought it to Nissan and we were told we need over $2k to replace the whole system, well it was working so we thought just wait until we can pay for it. We brought it back after a year,a different mechanic looked at it and we only paid $150 to fix it! All that and the people in service are just plain unfriendly.

It may not be the best place to buy an Acura, but it sure... - asantrosyan

It may not be the best place to buy an Acura, but it sure is a very nice service center. <br><br>Work quality, friendliness and pricing are all top notch. The only problem is that you don't get an Acura-branded loaner. But if you call in advance and tell them you're gonna wait until they finish, they will do the job very quickly. Taking in consideration this is an Acura, all I need is a regular oil change, and it usually takes about 30 minutes. I use that time to visit dealerships clustered nearby :)<br><br>P.S. Once they even fixed the rearview mirror I broke under warranty.

The problem with this dealership is that they have no... - dabigdog

The problem with this dealership is that they have no interest in customer service. I purchased the car at Daland and know I got a very good deal financially, but they seem to be intent on making me pay for my negotiating skills.<br><br>My first visit was for a simple oil change, I was there 5 minutes early for a 30 minute oil change. I left an hour and 20 minutes later. I was told "45 minutes is no big deal" and "go F--- yourself, your problem means nothing to me" - those are direct quotes from the service manager. The fact that I was hosting a 20 person international conference call 30 minutes after the oil change was supposed to be complete had no meaning.<br><br>My second visit was for my 7500 mile service, I also had a problem with a broken parking brake and a noise from the brakes whenever the car was in reverse. The service (which I paid for) was done, none of the other problems were fixed.<br><br>When we picked up the car we had to back it about 300 yards through a narrow alley to get it to the street. The service manager and a salesman stood against the wall and laughed about our predicament.<br><br>I called Nissan about the problem and got told that the owner of Daland had already called and indicated he didn't want me back at the dealership. Nissan had no interest in helping me at all.<br><br>I personally don't like the car we purchased (a Murano) and the dealership situation really grates me. I've never had this kind of service from American car dealers and one or two complaints (over 40 years of car buying) have always been handled to my satisfaction.<br><br>This is my fourth Japanese vehicle and definitely my last.<br><br>If you know how to screw a dealer on the deal and can't live without a Nissan, I suggest you stick with Daland and take their deal to someone else. Otherwise, I'd find another brand and dealer.<br>

I have a complaint about service and demand a refund for - hishomeimprovementse

I have a complaint about service and demand a refund for work not performed. To date there has been no response. No more complaint.

Recibí un muy buen servicio de parte del área del taller, - Herbert Villanueva

Recibí un muy buen servicio de parte del área del taller, el personal fue responsable y me mantuvieron al tanto de todo el proceso. Gracias a Miguel Conrique por su atención y buen desempeño.

Horrible! - Mike Toups

They kept my car for 3 months for a repair that should have taken 3 weeks. Worst part Brian and office manager don’t return phone calls and when you do get them on the phone they can’t give you any time frame on your car. They blame my insurance company or the Mercedes dealership for the delays. Offered me a $500 rebate after the fact but I would have to sign to not disparage them in any way. I told them no way I would not give them a review. Stay away from these people. They don’t care!

The #1 INDEPENDENT BMW SHOP PERIOD! - Carguy1

This is THE place you want to take your bmw (or Mercedes) if you live in SD and are either out of warranty or doing aftermarket modifications. I’ve come here about fifteen times in the past 7 years for multiple cars and they are simple the best in SD. I’ve tried all the shops, and none can compare. Shane is an honest guy he runs this place with integrity and he can diagnose things in minutes that takes others hours or even days! Definitely where you want to take your car.

Excellent - Merfe

These guys don't sell cars they repair cars for other dealerships in the area. So if a Range Rover dealer gets a Porsche trade in with problems they send it to exclusive motors for repair since they Land Rover dealers don't work on other brands. I am not sure how many brands Exclusive Motors are dealer capable. But you see lots of European new cars on their lot. Remember they don't sell they repair

Addison was great and he felt the same way about the - GTOdan02

Addison was great and he felt the same way about the technicians reason for the vibration at the front-end of my truck. The tech said the vibration was due to faulty lugnuts? Faulty lugnuts! xxx? I'm looking at Addison he's shaking his head I'm like well so what this is warranty work . Fix my truck. They wanted me to buy a set of lugnuts for 200 bucks then put them on myself and bring the truck back so they can take another look. I have no time I gotta work I got a job to do I got my kids to drive to school ! Meanwhile the vibration is getting worse everyday, they still haven't fixed the issue the haven't even reached out. Why can't you guys just fix my truck which is the second one I've bought. Faulty lugnuts! It's warranty work FIX MY TRUCK !

Took my car for regular maintenance and William helped - chan.janeth

Took my car for regular maintenance and William helped me. He was very knowledgeable and courteous. Highly recommend him and Nissan in Glendale.