328 California Nissan Service Centers

I just wanted to quickly recognize my Service Advisor - Henry N

I just wanted to quickly recognize my Service Advisor Edwin Xuncax to his peers, Supervisors, Dealership Manager, Nissan HQ, and anyone reading this. These past 2 times that I have taken my vehicle in to get serviced, he has been my main point of contact. As I told him in our email correspondence while I was at work, his customer service and technical knowledge has been second to none. He has gone above and beyond what other Service Advisors there have done the previous times I have got my vehicle worked on. In fact, he has gone above and beyond what previous Service Advisors have ever done for me at any dealership since I have been taking my personal vehicles in. He takes great pride in his work and it shows. He knows his job, communicates well with his customers, and is very thorough to make sure all the i's are dotted and t's are crossed. Edwin is a valuable asset to the Carson Nissan Service team and I look forward to always having him as my Service Advisor whenever I need my vehicle worked on. Outstanding job, Edwin!

Simeon Prasad in service always greets me with kindness - David A.

Simeon Prasad in service always greets me with kindness and a helpful demeanor. Very attentive to what my vehicle needs and never tries to upsell me on unnecessary services like other dealerships. This is my go-to dealership for service.

Perfect - Nxt

Excellent service. The service advisor (Jacob Vargas) kept me up to date on the progress of my vehicle I didn’t have to call to find out what was wrong or what was needed. My vehicle was was ready on time! Their dealership is clean and comfortable if you choose or have to wait. Everyone I encountered was friendly and pleasant. Five stars *****.

Audi Q7 - Bunni77

Decided to go look at the Audi Q7 and see if it was the car we would need for our family. Wow! Love our new car! Syed Ali is a wonderful salesman great working with someone who really loves his job and very personable, knows the Audi cars and took us through the transaction with ease!! Go see him you will not be disappointed. Thanks for all you did to get our new beautiful Q7! We are so happy!!

Sales Department has TERRIBLE Customer Service - Robb44

Terrible customer service from the Sales Manager, Diego. Did not offer a solution or any help. Since this dealership was bought, anything purchased with the old owners is not his issue!!! Once my lease is up, I will no longer purchase from this dealership again!

Sincerely sad and at a loss. I would like to begin by... - gracega84

Sincerely sad and at a loss. I would like to begin by stating I have paperwork and sincerely hope to get help from someone. I am a sinigle mother who works in the social sector. I don't think I will every purchase a nissan again. I own a 2006 Nissan Sentra that I bought brand new and after hitting the mileage at which nissan will no longer take responsibility for its faulty cvt transmission it failed and I was stuck all 4 times my car had to get towed while i was with a client and had to get helped by my partner or a tow truck. I had to pay for new authentic nissan parts and the transmission was programmed at this dealership. My car "passed" and after a 1 week my car once again had to get towed. The embarassment the loss of wages and money spent on repairs tow etc. well ontop of that only then did I find out that not only had the transmission been assigned onto a different car with a different VIN number. I then found out that the reason I saw sticker residue with pricing and etc. and no one had told me why, the reason was because my rear drivers side window had to be replaced after being damaged! Regardless while I hope and believe this is all being sorted out by (invisible people) at Nissan I have spent weeks without a car for work, groceries, my children and etc. Not only am I hurt however wondering where the transparency is and I simply would like my car fixed and a sincere apology because I really am a real customer with a real problem with my car still sitting in a Nissan shop without getting the repairs and whatever else must be fixed done….i ask that someone please reach out to me I am not rude I simply want help. Please someone reach out and contact me as soon as you can.

The customer service it was great , I didn't waited to... - lanino39

The customer service it was great , I didn't waited to long to get the car service done , thank you for taking care of my car.

We had an apt. - davidlyndi

We had an apt. They overbooked couldn't get to it and ruined our vacation!!!!!

Incompetent Mechanics - Maria71

e are planning on replacing or Armada soon, but NOT with any Nissan only because of the dealership - no because of the how the SUV performed. It is a great family truck but bringing it to Redding Nissan we had very bad experiences!!! Recently we brought it for just oil change and tire rotation, they DID NOT rotate the tires even though we asked and its time and of course we will pay - service said they did measurements and it does not need rotation ! We put over 6k miles on it since the last rotation. #2 I brought it in before for oil change, I was told I need the brake worked on right away and would cost me over $400, I brought it to Les Schwab instead and I was told It was still good, so I came back later and asked for the service manager who said it was not checked closely and was just eye balled and he asked for a written explanation from the mechanic who looked at it. #3 Our heater/aircon was working but the air was always on full blast and we can't regulate it, brought it to Nissan and we were told we need over $2k to replace the whole system, well it was working so we thought just wait until we can pay for it. We brought it back after a year,a different mechanic looked at it and we only paid $150 to fix it! All that and the people in service are just plain unfriendly.

It may not be the best place to buy an Acura, but it sure... - asantrosyan

It may not be the best place to buy an Acura, but it sure is a very nice service center. <br><br>Work quality, friendliness and pricing are all top notch. The only problem is that you don't get an Acura-branded loaner. But if you call in advance and tell them you're gonna wait until they finish, they will do the job very quickly. Taking in consideration this is an Acura, all I need is a regular oil change, and it usually takes about 30 minutes. I use that time to visit dealerships clustered nearby :)<br><br>P.S. Once they even fixed the rearview mirror I broke under warranty.