292 California Mazda Service Centers

I’ve been using this dealership for at least 10 years. - KATHYANGEL47

I’ve been using this dealership for at least 10 years. I Always get excellent service. It’s a great staff.

Very courteous and polite always smiling And helpful - Sofia

Very courteous and polite always smiling And helpful when I ask any questions , great job

Adrian Parnass is incompetent, aggressive, rude, - prachi.ry.93

Adrian Parnass is incompetent, aggressive, rude, condescending, completely apathetic, and spectacularly lacking in professionalism (and racist in my experience). We visited the dealership to trade in our Mazda and explore potential purchase options. The initial salesman was courteous, offering us coffee and snacks despite our polite refusal. After a test drive, Adrian took over without understanding our requirements. He aggressively pushed us to make a quick decision, and when we explained we needed time to weigh our options, he turned rude and condescending. His sarcastic comment, "Did you stop here for coffee and then intend to go to your drive to LA," was uncalled for. When we tried to reason with this numb person and failed to get a logical thought through his brick for brains, he dismissively said, "See you after 4 years," referencing a previous visit for a repair. At that time they had done the evaluation voluntarily when we were only there for a repair on the car. Adrian never apologized, leaving us feeling undervalued and disrespected. Thankfully, the initial salesman and Ricky Aguilar showed some empathy, but the damage was done. This dealership lost our business and made us feel unappreciated, contrary to their claims of valuing loyal customers. Beyond disappointed.

Second and last time I go to this dealer. - Ken

Second and last time I go to this dealer. I bought a 2022 Dodge, but not from them so maybe that's why they acted this way but I have a feeling it's their standard operating behavior. First visit was to get a key FOB programmed for the new truck. First thing out of Jonny's mouth was, well it's about lunchtime so,.... I asked to see an IT or technical person and without asking why I came in, Jonny said you need an appointment. I set that appointment up for today. I came in and went to Jonny who told me that he moved my appointment to another clerk, who was clueless why I was transferred to her from the clerk who setup my appointment. I went to this other clerk who couldn't find my info because Jonny took my initial info. She agreed to assist me (although she too was ready to head to lunch, apparently a huge deal at this dealership) and asked why I was there. I said Jonny didn't bother to ask or document why I came in initially. I then told her I would like to get my new FOB programmed to the new truck. She proceeded to tell me that it would cost me $200 to program a $57 FOB. I declined that ridiculous charge and then asked about a repair to the front bumper skirt that had come apart at one place. She told me that would cost $200 (1 hour labor) and when I asked how they would fix it, she told me they TY Wrap the shirt to the bumper, for $200. TY Wraps last? It's apparent these knuckleheads just want to rest, pass the buck, and go to lunch. Never going back there. I would rate Johnny but I don't see him below. Might be a sign...

Great service very satisfied ! - Danielle Soto

Great service very satisfied ! Nathaniel in service was patient and helped me get the best deal possible to fix my jeep. He was very thoughtful for making sure I had transportation to dealer and from home. Franklin the driver was always on time and had great customer service !!

I bought a 2006 Pontiac Solstice at this dealership. I... - qdbtsjmmp

I bought a 2006 Pontiac Solstice at this dealership. I have had problems with the car with noise in the wheels, the cd player stopped working, the cup holder broke, the top was defective. I took the car in for the noise in the wheels three times and I actually got in an accident and GM has decided it was not their fault. I did not hit anything my car just lost control. I took in the car for the top like 3 times also. First they added a pad then they replaced the whole top then the hinges were malfunctioning. Today 2 years after my car 5 months after the accident the top is still leaking when it rains. The pinion is leaking also. I'm like I want a new car! I bought this car here at this dealer! They said we can give you GM's 800 number. I took it to GM. I tried to get a lawyer to fight this for me but since I have to bodily injury they don't see it worth their time. I'm left with GM the dealer and my insurance. I hope people learn from this. DONT BUY GM(AMERICAN) BUY FOREIGN!!!!

Everything went wrong I have been waiting for my car 5 weeks - Zdenek kloz

I have been waiting for my car 5 weeks and it was not finish I had to go twice to the vW dealership to finisher