43 California Lexus Dealers

The new dealership is awesome. - dbergdahl

The new dealership is awesome. Quick to check in and out, and they keep you informed on the status of your vehicle.

The service rep Louis "Ly" Do has always been very - yoram

The service rep Louis "Ly" Do has always been very helpful to me over the last maybe 18 years that I have been with Lexus. He is very knowledgeable, always available and very kind.

I had a very disappointing experience with Keyes Lexus - Hossein

I had a very disappointing experience with Keyes Lexus after purchasing my certified NX. After the sale, I learned that several signed documents were not included in the contract packet they provided. Most concerning was a $1,495 charge for an SWDS theft deterrent product that was never installed on my vehicle. The SWDS provider confirmed there was no device or subscription connected to my VIN. The dealership initially told me the product couldn’t be canceled, which wasn’t true, and they only sent me the signed SWDS form after I repeatedly requested it. Even now, they are resisting resolving the issue. It’s shocking that a dealership with such a good reputation would jeopardize customer trust over an add-on that was never delivered. Very disappointing and not the level of transparency I expected from Lexus. I tried many times contacting dealer to resolve this amicably but was not successful, I will pursue this matter via legal channel and will not stop until I get my right

I had a fantastic experience at CarMax thanks to Anca. - Luis

I had a fantastic experience at CarMax thanks to Anca. From start to finish, she was attentive, patient, and genuinely focused on helping. Her friendly, knowledgeable approach made the entire process smooth and stress-free. I highly recommend!

Great price and great service. - cushmangerald

Great price and great service. It was a fast easy and pleasant experience. Would highly recommend Lexus of Valencia to anyone.

Fantastic customer service support! - Reynarose40

Fantastic customer service support!! Scott, Trish,Ben, Brian Service - amazing service I received very great!!

This is a review specifically for the service department - JK

This is a review specifically for the service department of Lexus Escondido. I have not purchased a new car through them yet, but I will on my next Lexus. I am extremely careful with my cars and I maintain them visually myself. I’m not a big fan of scuffs on the door sills or new marks that show up when automotive service places are just negligent. Lexus Escondido is NOT negligent. They listen to what you’re concerned about and work around your asks(even if said asks are a little crazy.). I have an all white interior on my 24’ LC500 and I wrap up all the vulnerable parts of the interior before I bring it to them so they can just do their work. Christian Burke is super communicative on the service writing side and Rafael is a lead tech that honestly explains anything and everything he’s doing to your ride if it’s somewhat involved. I cannot say enough good things about these guys. I even had an issues with an aftermarket lift from Westcott on my 24’ GX550 and Lexus Escondido didn’t bat an eye and fixed what trash work Westcott designs did out in Arizona. I will bring all my service work, including my dads Lexus, to Christian Burke forever. Of note: I live all the way down in San Diego and drive PAST Lexus San Diego up to Escondido to have such a good experience.

We saw a RX450hl advertised on Carfax and stoped by the - m.garrison

We saw a RX450hl advertised on Carfax and stoped by the dealership to see the car. We were greated by Valerie Guzman and she made us feel very comfortable. She has a very warm personality and showed a lot of interest in our needd and wants. She showed us the car and we decided to move forward with the purchase. She handeled the transactions with dignity and great understanding. We made the purchase and are very happy with the experience.

My experience with Valley Lexus was far better than my - Nicolas

My experience with Valley Lexus was far better than my expectations! My wife and I were shopping around for our first family size vehicle. We had gone to most other car dealerships to test drive and select a vehicle. Every single dealership we went to, we met a version of the “stereotypical care sales man”. I caught each in multiple lies not only about the vehicles they offer, but also lies about other dealerships and cars. My wife and I had the pleasure of meeting Trevor Ravelli. He was very courteous, knowledgably about all aspects of cars, and just a good down to earth gentleman. He was able to answer all my questions, and we even left to go check out other vehicles after the test drive. He never put down any other brand, dealership, or type of vehicle. He just informed us on the pros and cons and allowed us to make up our own mind. He is the reason my wife and I returned and bought a vehicle. In this day and age, finding a sales person who looks out for the customer, cares about the product, and makes the experience a hassle free is exceeding rare. My wife and I are very happy with the experience, and I would highly encourage anyone looking for a Lexus to give Trevor Ravelli a call.

Fantastic - Shelley

My experience at Lexus of Westminster was exceptional. I purchased an used Toyota Sienna, and still received top-notched treatment. Michael Huh was our salesman. He was attentive, comprehensive, and honest. The deal was quick and painless. Thank you

EXCELLENT service by everyone at Coliseum Lexus of - Julie L.

EXCELLENT service by everyone at Coliseum Lexus of Oakland. I recently purchased a new ES350 and traded in my old Lexus. From my first contact with Chimgee Shatar (Master Certified Sales Consultant) through my conversations with Ron Fortt (General Manager) to finance paperwork and contracts with Sayed Massoud (Finance Manager) I could not be more satisfied with their service. Chimgee answered all of my calls, texts and emails promptly and accurately. Even though I repeated several questions, she was so patient and kind to continue to answer them and explain the auto features to me. Upon delivery of my immaculate car, she went through the set up and even sent me some videos to watch at a later date. This sales woman is tops!!! We all know there is a lot of important paperwork involved when making an auto purchase and Sayed is efficient and responsive while getting you through all the papers. And guess what, no tricks at the end! Lastly, I would like to thank Ron Fortt as he is definitely the consummate professional. When you work with folks that are professional and happy it shows me that the people that lead must be doing a great job. Thanks again Coliseum Lexus for all your help.

I have had multiple visits here. - xmarc999

I have had multiple visits here. The staff are all friendly. I had an initial great experience with Chris Samler, who sold me a Certified PreOwned Lexus. Shout-out to Lars also, who plainly discussed the pros and cons of various service packages. My subsequent visits were all with service personnel, mostly for maintenance, thank goodness. All the service personnel are knowledgeable, professional, competent, and friendly. Freeman Lexus (and Freeman Toyota) are family-owned, and the pride of ownership shows. I highly recommend this dealership both for sales and service. I read some of the negative reviews here and they are so far off of my experience that they make no sense to me. In all my contacts with Freeman Lexus, they have always spoken and acted with integrity.

My Service Consultant, Dustin K, is always so pleasant - bellbus

My Service Consultant, Dustin K, is always so pleasant and helpful. I was able to pick up a loaner and do what I had to do and pick up my car when it was ready. Historically, I do not use the dealership for maintenance but Motor City Lexus has won me over.