303 California Hyundai Service Centers

Good service . - amir21996

Good service . Nice people very helpful . All employees are nice and courteous, They all good no exception and they go out of their way to help . And they have brand new facilities now .

Pat was very helpful and communicated my car’s issues to - spencergil5

Pat was very helpful and communicated my car’s issues to me very clearly. Would recommend to anyone.

If I could put zero stars I would , I had made an - alexizencizo

If I could put zero stars I would , I had made an appointment for diagnostic specifically hoping to get the fastest service n feedback possible . My service representative(Christian) called me the first day to confirm things about my car , after that I struggled for 3 weeks to get ahold of him I was calling through the 3 weeks and on the third week after struggling to get in contact they told me that they haven't touched my car because they don't have the tools although it is a Hyundai car at a Hyundai dealership. I have struggled to get to work these past three weeks but it was fine because I was gonna, find the issue to my car. I spoke with both the manager and the supervisors (Miguel espinoco , and Sandro Davalos ) about fixing the mistake they made and they offered zero compensation or any remedy and instead seemed to just say I was wrong n THEY'VE THREATENED TO PLACE A LEASE ON MY CAR if I didn't pick it up immediately although I live out of town. I'd recommend anyone looking to get work done here to find another dealership. I understand that things happen but when the customer service fails to remedy that problem they made I'd expect them to fix it.

The work that was done was satisfactory, but the fact - jpe

The work that was done was satisfactory, but the fact that Keyes would not provide a loaner OR a two-way ride share when my car was in for a recall is horrible customer experience. Not to mention it looks cheap.

the service is great. - lcroberts

the service is great. only complaint is the check in area in driveway area. it it way too small, annoying to stand in the car lanes to wait for help. For as good as this dealership is overall, that area is a really poor area for customer service.

Great service & the person who checked me in was amazing - Chriscluff

Great service & the person who checked me in was amazing at keeping me informed & getting me on my way in a timely manner!

SERVICE DEPT - MIKE : Thankful for his honesty. - nickialacci

SERVICE DEPT - MIKE : Thankful for his honesty. Super Trustworthy, helpful, reliable, and found a solution to a stressful situation. He knows his stuff, has a calm energy about him where dealing with car issues is not going to be easy, he makes you feel like it's not the end of the world. I would travel a good distance for someone I can count on, and Mike Vance is that person! THANK YOU :)

Hello me and my husband just bought a Tacoma on - Andreina Madrigal

Hello me and my husband just bought a Tacoma on Saturday evening after leaving to my mom’s house I heard a squealing when braking stoping at multiple stops in her neighborhood. I thought maybe it would go away by tomorrow and it didn’t. Called dealer and said bring it in then they said okay bring in tomorrow morning and drop it off. They inspected and stated “ We have determined that the noise is due to hot spots and oxidation on the rotors causing the brakes to squeal when the pads grab. There are no safety issues as the brakes measure over 7mm. Unfortunately, sales has declined to replace the brakes at this time to address the noise, as it is considered a cosmetic concern rather than a safety issue.” If the rotors have hot spots, why cant they resurface them or replacing them they are not making good connection with break pad. When they ask me where you buy this truck I will say Stockton Hyundai and they didn’t want to fix this because it’s “cosmetic”. How is that going to sound. It sad as I paid a lot of money and I will make sure not to go back in the future or refer. On another note I know you had 2 different sale prices at the dealer 5,000 more then on the internet which I know that is prohibited. I hope to get an executive/Senior manager to look into this.

This was without question the worst customer service I've - markg2053

This was without question the worst customer service I've ever experienced in my life. Extremely poor. You couldn't pay me to go back to this place. Just awful service

I received excellent customer service at hilltop hyundai. - Nellwyn

I received excellent customer service at hilltop hyundai. The staff was very welcoming and sufficient .

I want to retract and apologize for my previous review, - lXbrooke

I want to retract and apologize for my previous review, as Hardin Buick was not properly informed of my car issues by the seller that sold it to me. My car is being taken back to them today to be assessed, I am praying that I am kept in the loop as I have given the seller a detailed list to give to Hardin. The current 5 star is for the response time to my previous review. I will properly review upon getting my vehicle back. 💕 Laura

Horrible. - hygring

Horrible. The entire experience always. I bought direct there and have NEVER had a OK experience. Employees in service seem disconnected and not happy. I was there yesterday for 5.5 hours for an oil change and to get a FOB/key set up. I drive 30 miles each time to get there. Set up the appt WAY before I got there. I was offered a LYFT to go shop while I wait. I was never contacted and had to call them to see what is going on. Was told. We cannot program the FOB - after 4.5 hours. I asked for a Lyft back and never got a call or a text. Walked atleast a mile to get back to the dealership. Arturo was my service guy and he was AWFUL. Never checked his texts and I never got a call back EVER the whole time even thought I rec'd the initial "I will text you or you can call this number". Just absolutely insane. Plus many, many recalls. Cannot wait to sell the car and get out of Hyundai of Oxnard. Don't buy from there ever!

I bought a 2006 Pontiac Solstice at this dealership. I... - qdbtsjmmp

I bought a 2006 Pontiac Solstice at this dealership. I have had problems with the car with noise in the wheels, the cd player stopped working, the cup holder broke, the top was defective. I took the car in for the noise in the wheels three times and I actually got in an accident and GM has decided it was not their fault. I did not hit anything my car just lost control. I took in the car for the top like 3 times also. First they added a pad then they replaced the whole top then the hinges were malfunctioning. Today 2 years after my car 5 months after the accident the top is still leaking when it rains. The pinion is leaking also. I'm like I want a new car! I bought this car here at this dealer! They said we can give you GM's 800 number. I took it to GM. I tried to get a lawyer to fight this for me but since I have to bodily injury they don't see it worth their time. I'm left with GM the dealer and my insurance. I hope people learn from this. DONT BUY GM(AMERICAN) BUY FOREIGN!!!!