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Norm Reeves Hyundai Superstore - Service Center

Cerritos, CA

4.6
791 Reviews
Call Service Center (562) 353-4062

791 Reviews of Norm Reeves Hyundai Superstore - Service Center

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June 06, 2024

Very kind and excellent service even though my probpem was not resolved. Convenient and easy to pick up my vehicle after service More

by Kimandchoi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Candace
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Helpful
June 06, 2024

Excellent service! Everyone is very friendly and helpful. Answering all questions needed. I recommend it. More

by Vero75Mares
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Moe Jaber
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Jun 09, 2024 -

Norm Reeves Hyundai Superstore responded

Thank you so much for your kind words! We're thrilled to hear you had a great experience and appreciate your recommendation.

Helpful
June 05, 2024

The service rep was very kind, welcoming, professional and helpful. I will definitely come back for services near future. More

by Soodong365
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Lingao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hemanshu. Bagga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 06, 2024 -

Norm Reeves Hyundai Superstore responded

Thank you for your kind words! We're thrilled to hear about your positive experience and look forward to serving you again soon.

Helpful
June 05, 2024

Very friendly staff and quick service department! I always bring my car here. Great experience More

by natalieolivarez66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Enrique Almazan
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Jun 06, 2024 -

Norm Reeves Hyundai Superstore responded

Thank you so much for your kind words! We're thrilled to hear you had a great experience and appreciate your continued trust in our service department.

Helpful
June 05, 2024

Responded to our flat tire emergency immediately without an appointment. Yada, Yada, Yada, Yada, Yada More

by Allenandmelanie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javed Rasheed
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Rosas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gerardo Dorantes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Saeed Naderi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Saeid Nouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Melson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Medina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reyes Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Lingao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hemanshu. Bagga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 06, 2024 -

Norm Reeves Hyundai Superstore responded

Thank you for your kind words! We're always here to help in emergencies, and we're glad we could get you back on the road quickly.

Helpful
June 05, 2024

Now my service advisor was super efficient and provided excellent customer service for two recent services on my vehicle. It’s so nice to have such wonderful service these days. Adriane the cashier was als More

by Moseitzer
Recommend Dealer
Yes
Employees Worked With
Moe in Service and Adrian the cashiers office
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Jun 06, 2024 -

Norm Reeves Hyundai Superstore responded

Thank you for your kind words! We're thrilled to hear about your positive experience with our team, especially the excellent service from our advisor and Adriane. We look forward to seeing you again soon!

Helpful
June 04, 2024

The service guy, Josh, is always pleasant and welcoming. My car was ready in a timely manner. More

by Deequan_13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
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Jun 05, 2024 -

Norm Reeves Hyundai Superstore responded

Thank you for your kind words! We're glad to hear that Josh provided you with excellent service and that your car was ready promptly. We appreciate your feedback and look forward to serving you again in the future.

Helpful
June 04, 2024

I’ve had several cars over the years and Norm Reeves Hyundai has to have the kindest most thoughtful representatives. They go above and beyond and truly care. More

by Catmoody75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Jang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary
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Jun 05, 2024 -

Norm Reeves Hyundai Superstore responded

Thank you so much for your kind words! We're delighted to hear about your positive experience with our team. We always strive to provide exceptional service and support to our valued customers.

Helpful
June 04, 2024

My customer service rep was outstanding! !! He ensured my service was top notch and finished the job early. More

by Calee08B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Lingao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hemanshu. Bagga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 06, 2024 -

Norm Reeves Hyundai Superstore responded

Thank you for your kind words! We're thrilled to hear that you had such a positive experience and that our team exceeded your expectations.

Helpful
June 02, 2024

Good service never disappoint good job keep it up will come back till next time More

by Olga219
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
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Jun 05, 2024 -

Norm Reeves Hyundai Superstore responded

Thank you for the kind words! We're thrilled to hear you had a great experience with us. Looking forward to serving you again in the future!

Helpful
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