356 California Honda Service Centers

Earlier this year, I had to replace the front windshield - Plasencia50

Earlier this year, I had to replace the front windshield on my 2018 Honda Accord after a freeway incident. To avoid the high cost of going through the dealer (approx. $2,000), I opted for a reputable local installer who did the work using an aftermarket windshield. The work was done well, but I was advised the front camera might need recalibration. Months later, I received an error that disabled safety features like Brake Assist, so I brought the car to Diamond Honda on June 21, 2025, for a camera recalibration. Despite being unable to complete the recalibration, they still charged me the full $582. They claimed the windshield installer incorrectly placed the camera brackets, though this was not conclusively proven. Regardless, I don’t think it’s fair to charge full price for a service that wasn't successfully performed. The windshield installer (who was surprised Honda charged me at all) then had the recalibration professionally redone elsewhere for $350—which fully fixed the issue within a few hours. I returned to Diamond Honda on June 27 to request a refund. I waited 30 minutes (after being told it would be just 5) before meeting with their Service Director, Oscar Ramirez. Unfortunately, he came across as defensive and dismissive. Rather than showing understanding, he implied I should’ve expected problems because I didn’t have the work done by Honda. Ultimately, he agreed to a partial refund of $350, but only after making me wait another two weeks to prove the issue didn’t return—and requiring another scan of my vehicle. I came back on July 11 with no error codes present. However, the experience was even worse this time. I waited nearly an hour before even being acknowledged, and nearly three hours total just to get the promised refund. I never even spoke with Oscar—he walked by me multiple times without any acknowledgment. The lack of communication and courtesy was glaring. While I understand service departments can be busy, the lack of empathy, accountability, and professionalism I experienced from Diamond Honda has made it clear that I won’t be returning. I’m sharing this so others can make a fully informed decision before choosing to do business here.

Good service - mikedab667

I came for an oil change and tire rotation initially. After further inspection of my car, rear struts needed to be replaced and drive belt was cracked. I approved the services and was able to get out within 3 hours. Freddi was a great service advisor and I would recommend him to anyone. Been getting my car serviced since 2012. Thanks!

Horrible! - Mike Toups

They kept my car for 3 months for a repair that should have taken 3 weeks. Worst part Brian and office manager don’t return phone calls and when you do get them on the phone they can’t give you any time frame on your car. They blame my insurance company or the Mercedes dealership for the delays. Offered me a $500 rebate after the fact but I would have to sign to not disparage them in any way. I told them no way I would not give them a review. Stay away from these people. They don’t care!

Mike Silva and Viet Le in the Service Departmetn of Elk - Cath

Mike Silva and Viet Le in the Service Departmetn of Elk Grove Honda are the most dishonest, unprofessional and unethical. They are negligent and damage cars while overcharging. They take no ownership for damages, and will go at any lenght to lie and deceive and verbally abuse clients who have valid concerns... Just awful place... Mike Silva should be fired, along with this right hand-Viet le....

Best team in Bay Area. Professional service and always... - kurtis

Best team in Bay Area. Professional service and always on time. Thank you team Honda.

The #1 INDEPENDENT BMW SHOP PERIOD! - Carguy1

This is THE place you want to take your bmw (or Mercedes) if you live in SD and are either out of warranty or doing aftermarket modifications. I’ve come here about fifteen times in the past 7 years for multiple cars and they are simple the best in SD. I’ve tried all the shops, and none can compare. Shane is an honest guy he runs this place with integrity and he can diagnose things in minutes that takes others hours or even days! Definitely where you want to take your car.

Excellent - Merfe

These guys don't sell cars they repair cars for other dealerships in the area. So if a Range Rover dealer gets a Porsche trade in with problems they send it to exclusive motors for repair since they Land Rover dealers don't work on other brands. I am not sure how many brands Exclusive Motors are dealer capable. But you see lots of European new cars on their lot. Remember they don't sell they repair

I had battery issues in inclement weather on my way to - Laurie

I had battery issues in inclement weather on my way to Salinas to meet with a funeral home there to finalize arrangements for my loved one on December 6th. Stopping for gas at Costco, it took 15 minutes to restart my car from the pump. I directly drove to the dealership and was told there would be a 3-4 hour wait to be seen without an appointment, which would have caused me to miss the funeral home appointment. Rescheduling would have been difficult and my hotel lodging was non-fundable. Erynn Thurmond and Ku Lee were very kind and empathetic to my situation and replaced my battery in under an hour so I wouldn’t miss my appointment. I think these employees went above and beyond to help and support me during my sad time of loss. I am very thankful for their kindness and assistance.