353 California Honda Service Centers

We (our insurance and us) were ripped off! - DG4s

We (our insurance and us) were ripped off!!! We brought our car, which was bought from them a couple of years ago (used), because it collected water inside the trunk and wet the back seat. They charged our insurance $2000 and we have to pay extra $375 out of pocket. Took the car home and brought to the car wash after a couple of days and then there’s water again. Brought it back to them and this time they are giving us a different diagnostic and said that it’s a wear and tear and will not be covered by insurance. They verbally quoted us between $1500 to $2000. We cannot afford that and decided to take the back, disassembled! Had to look for other mechanic to fix the problem and we were charged $400! Don’t deal with this dealership! They are out to take your money and not even fix the problem. So disappointed and upset!

Drove on my one day a week off from Lower Lake, explained... - Smileyfred

Drove on my one day a week off from Lower Lake, explained that the alarm kept going off intermittently and I had to hook or unhook the battery each time I got in or out, so the cable was a little loose making it easier for me to deal with. They could not find any problems with the alarm. But they did reset all the codes and tighten the battery cable. They shut it off and waited 10 minutes to see if the alarm went off. It did not. It did start going off 5 minutes after arriving back home. I will not be bringing my car back to them. Total waste of time, gas and my day off. They did not seem to know what they were doing the first time! Not going try them again!

Very rigid people and no courtesy even though it’s their - nba007

Very rigid people and no courtesy even though it’s their own fault. For instance, the fluids were checked at the time of service and I had to come back right after the service. They admitted and fixed. Then similar thing on the tyre pressure, they again forgot and upon my second visit they admitted and fixed. The worst was their rigidity when I asked that my brand new pilot is giving some sound when I press the break paddle. Guess what, just to test drive with me, they said it’s a different service appointment and can only be done on the mornings though their service hours go until 6pm. Worst experience at this honda dealership in particular.

Bad service - Mannyxx

I came today to get an oil change 02/02/2019 I’ve been coming g here for years. Since I bought my hummer here. They had the best customer service but today my husband forgot his oil change coupon And the wife could not find a current one to send to me. They did not honor the one I had. And not only that the service man Felipe cornejo 8345 was the rudest nastiest person ever Thinking in not coming for anymore service here Thanks Manuel

Service advisor Gus is the best! - Rhonda

Service advisor Gus is the best! So friendly, polite and professional. Appreciated the phone call about a issue, and recommended a alignment. Thx again Gus!

Vacaville Honda is legit - Jjud

This is the only dealership we worked with top notch customer service and professionalism. From sales to service. We have been in roseville, fairlied and don't even get me started with sacramento ford ohh, what a headache, honda vacaville are the best. As proof one of our cars is a chryseler and we bring it to them. Chrysler vacaville is useless. Do not go there. Every time we are there, the shop is full and with happy customers.

Just tried to call and ask a quick question about an oil - Marina John

Just tried to call and ask a quick question about an oil change. After 3 different voicemail prompts and transfers, I still couldn’t reach a human being. This let me know loud and clear this dealership doesn’t care about customers.

Warning: There is no service at Visalia Honda’s... - NotFluffy

Warning: There is no service at Visalia Honda’s Service Department “It’s not your fault.” to quote my service “advisor” Rogel Meneses. Which part of taking my Honda in for an oil change and leaving it all day yet still not getting an oil change would be my fault? Would it be when I book an appointment days in advance online? Would be when I scheduled a ride home online but that was discontinued months back only nobody knows how to take it off of the website? Would it be my fault that they called and confirmed the appointment? Would it be my fault that I dropped it off when they opened at 10 and they called my at 1 because it wasn’t done but they thought I’d been waiting there for 3 hours? Would it be my fault that they said it’d be ready before 230 yet called back in 30 minutes to say it would, in fact, not be ready? Would it be my fault that when I came to get it the oil still had not been changed and they couldn’t find my car and had to have me go look for it? No offers to make this right in any way and not even an apology, just “It’s not your fault we were overbooked” Correct- but it will be my fault if I ever go to Visalia Honda again. Please avoid this place. Take the short drive to Selma, Fresno or Bakersfield- because Visalia Honda is a mess. To be fair, finding one little Honda at the Honda dealership is difficult- they all look alike. I told him mine was blue and had a personal plate. He said great - see if you can find it. I did and left.

Have been on hold for 20 minutes waiting for service to - smadanek

Have been on hold for 20 minutes waiting for service to answer call about electronic problem with my car. No one answers from service and I am without working vehicle .

Jason Resh lied to me when I bought my 21 Ford ecosports. - melissaMasseyMoulton

Jason Resh lied to me when I bought my 21 Ford ecosports. He assured me of any problems arose that I would be taken care of . Instead,it was the opposite. Waited a month for service department to look at my car . They kept it overnight and the next day they told us they didn't believe they could look at it again to diagnose the transmission problem in the near future. I left it there for a week before I got tired of walking everywhere and went and got my vechile back . I believed Jason when he said if any issues occured that I would be taken care of and a loaner would be provided so I wouldn't be stuck without a car . I was the fool. I got no help or politeness at all . The service department didn't even inform me on the progress of any they were making . I guess because they didn't really even look at it. I will never trust a car salesman or dealership again even if they were a friends extended family. I should have known better but I trusted in this dealerships good reputation. I was wrong and lied too. I hope no one experiences anything like I have . 35,000 and a transmission that is slipping. I made all my oil changes and did all the upkeep except my windshield still needs replaced after a rock hit it from road construction and caused a major crack . I am still in the process of getting that repaired . This car lot gets great reviews so I am the only one who is being screwed over by them but I am and I was .