276 California BMW Service Centers
I’ve taken my BMW X5 to three dealerships in my area, and - SouthPawStyle
I’ve taken my BMW X5 to three dealerships in my area, and Long Beach BMW has consistently had the best pricing. The video from the show inspection was the most through compared to other dealerships. I also did not feel upsold or pressured into future maintenance items. My service advisor, Bertha, was transparent and friendly. An uber was provided for my transportation from/to the dealer. The work was completed by the promised time and in a reasonable duration. Long Beach BMW has gained a new service customer.
Niello BMW in Elk Grove is wonderful! - Donna Menser
Niello BMW in Elk Grove is wonderful! Bob Caudle and his team take great care of me and my little 430i. I cannot say enough about how wonderful they are at service and immediate needs. Any time I call in with an issue, Bob somehow gets me in very quickly and out with all problems resolved. It is a 45 minute drive, but totally worth it! Thanks for your hard work and dedication Bob!! Donna
The technician Jose was thorough and professional. - cherylgullotto
The technician Jose was thorough and professional. He always does a great job servicing my car.
Amanda has always been very helpful. - richard@centurynursestaffing.com
Amanda has always been very helpful. Very professional, and follows up to make sure everything went well.
Top Reviewed Service Specialists At This Dealership
Service Advisor
Highly competent and extremely customer oriented , - shibuyamike
Highly competent and extremely customer oriented , exemplified by Wayne, my service coordinator . Very pleased with the dealer service
Following an appointment for what I thought was an oil - louissapienza
Following an appointment for what I thought was an oil lamp it was discovered it was the fuel tank. Service was exceptional.
Parts Manager
Professional BMW Service Advisor
Book with Nyphon! - EJ
Book with Nyphon! He’s knowledgeable combined with being very friendly! Also the video my technician sent going over my cars status is a great feature. If the rest of them team is like them then this dealership 10/10!
Everyone here is awesome! - KARINA.MOMARY
Everyone here is awesome! Super helpful as well. They got my car in right away and detailed my car when I picked it up.
BMW SLO provided me with high-quality professional - Javier
BMW SLO provided me with high-quality professional service. When I received my BMW i3, it was not only fixed but also looked like new. Tony Vital is awesome. He went the extra mile to care for my vehicle. Thank you!
Service Scheduling
Nathan provided excellent service. - Jenny
Nathan provided excellent service. He communicated the process timely. And I am happy with the repair job done.
Victoria went above and beyond with servicing my vehicle - BMW X3 Driver
Victoria went above and beyond with servicing my vehicle and providing a loaner car for me to get to work! Thank you!
We had a very pleasant experience with our purchase in - Holly
We had a very pleasant experience with our purchase in 2023 - I have now done 2 annual service visits where things were very timely and staff were pleasant. I was kept informed of progress and findings with no unnecessary work. I love my BMW X5 hybrid- it’s the best care I have owned!
I'm a big fan of AutoNation (formerly RepairSmith). - Evan R
I'm a big fan of AutoNation (formerly RepairSmith). I have a large van that is challenging to get service done on. Having them come to me and do the service in my driveway is a gamechanger! The technicians are thorough, fast and very nice. I never feel like I'm being upsold on additional products and appreciate their professionalism. The 4-Star rating (minus 1 star) is for the scheduling department and their inconsistent scheduling. I've been using this service for years and on multiple occasions I've either had to completely reschedule due to a no-show ("technician wasn't attached to my appointment"), or the tech has shown up in the very last minutes of a 5 hr time window. This inconsistency is a real problem and makes me question if I should try a competitor. Alas their technicians are so great I will likely stay the course.
I always worked with Alvin and he takes care of the - Raja
I always worked with Alvin and he takes care of the service needs exceptionally well. Alvin is the ultimate advisor to go to.
Great staff, great service. - kenm22
Great staff, great service. Always treated well. Kudos to Bob Martin and Tim, my mechanic. They're really great. I don't know what more one could ask. My latest visit was to buy an extended warranty. I was treated well in Finance as well.
PRODUCT CONCIERGE SPECIALIST
Parts Associate
Great dealership! - BBBOOM12
Great dealership! ZAHAN-Service Department was amazing. Provides status updates on your vehicle. Very good customer service and great attitude.
I am very happy with my car and I’m very happy with Karo - ARMENURFALYAN
I am very happy with my car and I’m very happy with Karo he helped me a lot. I am very thankful to Karo thank you.
Efficient and excellent service Special Mario and Kiki - Jean Lu
Efficient and excellent service Special Mario and Kiki team. Always has wonderful experience with them
i am very pleased with the service that michele (customer - alex chan
i am very pleased with the service that michele (customer service agent) provided. i have been driving my i3 and servicing my car at the dealership for 7yrs. this is the first time where the service went above and michele listened and solved my car's issue and concerns. (instead of just get my off the property via lyft). amazing communications with status update and proactive
The app worked well. - Pastor J
The app worked well. The communication was clear and timely. The service was very good. I will use AutoNation again.
They took care of the recall on my X5 professionally. - FINMASTER
They took care of the recall on my X5 professionally. The communication from the service department was timely and the Uber service was convenient and prompt. Overall a positive experience.
Quick diagnosis - history and observations well - Abhishek
Quick diagnosis - history and observations well documented - loaner cars available - very convenient process for setting up appointments
The technician arrived. - Busterk
The technician arrived.on time and reviewed with me the details of the planned work. Bert changed my rear brakes out flushed the brake fluid quickly and efficiently. He was careful and easy to talk with. Excellent job.
Excellent Service from getting my old car service to - Angelhenry225
Excellent Service from getting my old car service to buying a new car. From the moment I walked through the door, I’ve received nothing my great service. Thank you all! Chris you were great with getting my car service and Michael tour were amazing with getting me into a new car!! Thank you!
Parts Advisor
Yesterday 01/07/2021 me and wife visited your dealership... - Radi.abdin937
Yesterday 01/07/2021 me and wife visited your dealership service department ,We were helped by Matt Clark because I always ask for him for his great customer service , we felt comfortable, very friendly atmosphere. Matt is professional in his work, he is very experienced and knowledgeable. We will definitely advise our friends and family members to ask for him.Thank you to your team, and especially Matt Clark for their service, patience, friendliness and caring for customers.
After dealing with them for over 15 years they can’t - Bernie Selman
After dealing with them for over 15 years they can’t surprise me anymore. Victoria never ceases to amaze me. She is A+. What other dealership does the owner walk around checking on your satisfaction. They should use him to train other dealerships on customer satisfaction.
Jesse colon excellent service rep. - docbruga
Jesse colon excellent service rep. Over 30 minute wait for car to be delivered. Work done excellent
Crevier is great! - Cdeihl
Crevier is great! Miguel is my service advisor and provides top notch help! Would recommend to all.
Promptly greeted me. - davikeman
Promptly greeted me. Clearly explained service steps and met estimated service duration. Excellent customer service