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BMW of Palm Springs - Service Center

Palm Springs, CA

4.7
886 Reviews

886 Reviews of BMW of Palm Springs - Service Center

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June 09, 2024

Great service, friendly, helpful with rides to and from dealerships , car rides great after servicing and shiny clean More

by ken
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Savanna King
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 09, 2024

Savanna is great. My tire popped when I was near the dealership and I was able to drive right in, get a ride home immediately, and a ride back when it was ready. More

by TASMARAMA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Savanna King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Not sure of name, but the tire guy at the service department was great
June 09, 2024

Excellent service. All staff are very friendly, courteous and attentive. I would give Bradley Valdez a special shout out for being on top of my team and a great represe More

by FRED.OKUN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Gacayan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Savanna King
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 08, 2024

I always have a good experience working with the service staff at BMW Palm Springs. Juan is personable and professional, which is a great combination. This time I told him about a concern I had about the up More

by JMONTALBANO0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 07, 2024

Always good service and Bryan our rep has always taken good care of us and work done to satifaction and attention to detail More

by THROWASTRIKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Gacayan
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 07, 2024

Great personality , excellent customer service, Very knowledgeable in auto motive industry, Very responsive to request for returning phone calls Always willing to go extra mile to help customers More

by amkobgyn
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Gacayan
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 06, 2024

Service was completed on time. The service associate was knowledgeable and professional. Good Job! Thank you! More

by CAROLWESTONCAROL@icloud.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 06, 2024

I honestly feel like family. This is my first BMW and its been a luxurious experience overall. More

by annettalynn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandra Monson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Hapner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Gacayan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Savanna King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel
June 06, 2024

I trust this place. My service advisor. Chris, is a good guy who listens and is knowledgeable. Why would I go anywhere else? And besides, he know the best places to eat! More

by tatorf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Hapner
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 06, 2024

It was such an excellent customer service! The person that helped me was so kind that I would go back there again. More

by TRIEUP16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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