268 California Audi Service Centers

Smooth, easy quick It was just the 20,000 service. - chaffindebbie1031

Smooth, easy quick It was just the 20,000 service. He explained what was being done and that was done.

Mr. Frank provided my wife and myself with absolutely - vbazjanac

Mr. Frank provided my wife and myself with absolutely great service. Our 2004 Audi A4 Avant 3.0 incurred a engine cooling system failure; the repair was very difficult. It took 10 days to get all the needed parts, install them and test the car. Mr. Frank continued to daily inform us in detail about the progress in repairing the car. The car feels and drives again like new. I wish the world had more dedicated, knowledgeable and caring service people in any industry like Mr. Frank. -- Prof. Dr. Vladimir Bazjanac

Alex Wong has been my GOTO person for few years, Alex is - Niki70

Alex Wong has been my GOTO person for few years, Alex is very knowledgeable , alway attentive, thoughtful and helpful! The dealership itself represents Audi Pride, facility is clean, quiet, clam and comfortable.

Stacy always goes above and beyond to ensure we get - ejm4edu1@yahoo.com

Stacy always goes above and beyond to ensure we get excellent customer service and repair service.

They did a great job from start to finish with the - bwebb73

They did a great job from start to finish with the service. Thx. I will continue to take my parents car there for service and recommend them to others.

The drop-off and pick-up process was simple and - viggense

The drop-off and pick-up process was simple and efficient. Communication was great and addressed all of my concerns.

I feel very confident and comfortable shopping at Audi - Vahagn

I feel very confident and comfortable shopping at Audi Pasadena, but still have to touch and discuss many items, buying lease returned car to make sure all the scheduled maintenances were performed. What is regarding the Service Department, I will rate it as Tremendously well performing, and would rate 10 out of 10. Thanks you guys!

Very good service attitude, patient to explain the - MAOJUNFU6688

Very good service attitude, patient to explain the service content. Great guy. I'll be back next time

Everything met my expectations. - zeekonia2002

Everything met my expectations. Timing and price were on point. 5 stars. Would definitely use this service again.

Great mechanic. - oliver

Great mechanic. Knew what he was doing. Jose Rodriges was his name. Ask for him.

I recently had my lease in the shop for 3 weeks following - Vicky

I recently had my lease in the shop for 3 weeks following an accident. From start to finish, Cesar Rosales and Nick Xenos at Autonation Collision Center stayed on top of every detail. Initial contact was with Cesar: he squeezed me in, so I brought my car to him the same day I called. He provided a ballpark assessment and handled all the details with the insurance appraiser/claims department. Then, Nick Xenos and his team started on the body work quickly. Both of them kept me fully apprised every couple of days. In the end, the team delivered ahead of schedule and wow, my car looks amazing again! What a pleasure to witness customer service, professionalism, and pride of work at the highest caliber! This crew is doing things right! Thank you for a stellar experience.

Came in for a multi-point inspection of my 2019 SQ5 - PAUL.BEHNKE

Came in for a multi-point inspection of my 2019 SQ5 (which I acquired new at Audi San Diego) because I'm looking to purchase an extended warranty. George Gushulak has been my service advisor there for almost 20 years and is always a pleasure to work with.

Hi I wanted to share my recent experience with - Mstoussaint85

Hi I wanted to share my recent experience with Autonation Mobile Mechanics, specifically with Eugene T. His service was incredibly fast, friendly, and efficient. I was highly impressed by his professionalism and skill set. I would wholeheartedly recommend Autonation Mobile Mechanics to anyone in need of automotive assistance. Best regards, Ashley Toussaint

The BEST Service EVER!! - frogierth

I am so grateful for the service I received from Leon H in the Service Center. My 2015 A3 needed it's 35K Mile Service Maintenance and he had everything handled from the first phone call I made to make the appointment, to the time I pick up my car when it was finished. He was so detail oriented, it blew me away! He pretty much had the paperwork done before I even got there. All my questions were answered before I could even ask them. So my job was done before I there. He was an absolute pleasure to deal with and you're very lucky to have him as an employee! Thank you Leon for your service! and Thank you Elk Grove Audi, because you all ROCK!..You all were so very nice! Consumers are always ready to complain but yet seldom do they praise!

After the company learned I wasn’t happy with my original - caitlindicarlo330

After the company learned I wasn’t happy with my original service, they reached out and gave me a refund. Would recommend.

My Aston Martin battery died on a Friday night and the - sailon30

My Aston Martin battery died on a Friday night and the service advisor Ian Labrecque was on the phone trying to find a tow company who could take the car to the dealer for repair. he was with us on the phone until 10pm . I have not experienced such great service from any other dealer. He even explained to the tow truck driver how to charge the battery and its location. Simply amazing service. I consider myself very lucky to have this dealership in our valley.

Excellent Service. - manjitmanak

Excellent Service. Will recommend to friends and family. Great service and local. Love my car!

Hos my associate was a Pleasure. - Paula.i.williams61

Hos my associate was a Pleasure. He went above and beyond to help me with my inquiries. I really enjoyed him and his service. This establishment is clean, quiet and has always been available to me and my needs. I received a ride home from one of the worker don't know his name but it's always a pleasure to see him i love his attitude he's a Great person and I'm happy know of him Thank You

Hey, you guys are the best! - Bill Page

Hey, you guys are the best! I have a jeep pickup and their service can’t compare. They’re not bad, but you guys are above and beyond!

Great service. - Probowler715

Great service. My service advisor is very professional and courteous. She a great asset to the Audi Family. Many thanks

Charles was my service advisor and I must say that I am - Abdullah B

Charles was my service advisor and I must say that I am very pleased with my overall customer experience. i was informed as to what would be done, kept in the loop as to when my car was complete and also ready for pick up. thanks for the excellent service

Excellent service, professional, very polite, kept me - dweber1126

Excellent service, professional, very polite, kept me updated daily, finished when they expected and repair was very good.

This is a very impressive dealership. - Audi4me

This is a very impressive dealership. They have an amazing service team. They were prompt in sending me my repair order and getting me back on the road. A+++ for your team, will absolutely recommend Audi North OC

I have taken my Tacoma's to this dealership for over 20 - Marco

I have taken my Tacoma's to this dealership for over 20 years now. I've always had terrific service. Also, I like having one location for all my service history. The waiting area is very comfortable, if you have to wait around for a little while.

Cristal Gonzalez in service is very helpful at resolving - Brenda Workman

Cristal Gonzalez in service is very helpful at resolving issues in a calm, professional expedient manner. She always makes it a pleasure going into the dealer & leaving happy & with a smile

They had excellent service personnel. - Nancy

They had excellent service personnel. Very impressed with the detail and the care they took with my car

Awesome support and exceeded customer experience from - Awesome Support Chris.

Awesome support and exceeded customer experience from Christopher Pitambara. He so good at follow up with my after service and listened to my feedback. Took care after service issues addressed and I am happy about the issue is fixed. 5 Star for him and well deserved for rewards and promotions. Great work Audi and always happy driving.

Service Advisor David D is great at his job. - Calbear92

Service Advisor David D is great at his job. He checks in regularly w/o prompting and was able to get my recalls and TSBs completed. I have worked with David the day prior on another Audi and happened to chat with him about open recall 47UP for my car. He checked and parts had just become available that day- in fact, my car was the very 1st one that they were going to perform this on. David was able to save me an EV loaner while my car was in the shop. Even better since I had mentioned that I was going to be out of town for work during the week- when my car was completed 2 days before my return, he made arrangements to have my car delivered home and pick up loaner. That was a time saver! and xxxxxxto the porter who drove the car- he came back at my request to repark the car since I wasn't available.

Experience with recent repair: problem diagnosed, new - pbashaw

Experience with recent repair: problem diagnosed, new part ordered. Excellent communication throughout. Shuttle service was excellent and convenient.