240 California Alfa Romeo Service Centers

Cris was very pleasant and knowledgeable and answered - massoud_majlessi

Cris was very pleasant and knowledgeable and answered every question I had and helped me with service and the whole visit was very outstanding

Everything met my expectations. - zeekonia2002

Everything met my expectations. Timing and price were on point. 5 stars. Would definitely use this service again.

Great mechanic. - oliver

Great mechanic. Knew what he was doing. Jose Rodriges was his name. Ask for him.

I recently had my lease in the shop for 3 weeks following - Vicky

I recently had my lease in the shop for 3 weeks following an accident. From start to finish, Cesar Rosales and Nick Xenos at Autonation Collision Center stayed on top of every detail. Initial contact was with Cesar: he squeezed me in, so I brought my car to him the same day I called. He provided a ballpark assessment and handled all the details with the insurance appraiser/claims department. Then, Nick Xenos and his team started on the body work quickly. Both of them kept me fully apprised every couple of days. In the end, the team delivered ahead of schedule and wow, my car looks amazing again! What a pleasure to witness customer service, professionalism, and pride of work at the highest caliber! This crew is doing things right! Thank you for a stellar experience.

Hi I wanted to share my recent experience with - Mstoussaint85

Hi I wanted to share my recent experience with Autonation Mobile Mechanics, specifically with Eugene T. His service was incredibly fast, friendly, and efficient. I was highly impressed by his professionalism and skill set. I would wholeheartedly recommend Autonation Mobile Mechanics to anyone in need of automotive assistance. Best regards, Ashley Toussaint

After the company learned I wasn’t happy with my original - caitlindicarlo330

After the company learned I wasn’t happy with my original service, they reached out and gave me a refund. Would recommend.

Great customer service. Very friendly, efficient,... - Leecindyc

Great customer service. Very friendly, efficient, professional service was done in a timely manner Thank you

Excellent service, professional, very polite, kept me - dweber1126

Excellent service, professional, very polite, kept me updated daily, finished when they expected and repair was very good.

I have taken my Tacoma's to this dealership for over 20 - Marco

I have taken my Tacoma's to this dealership for over 20 years now. I've always had terrific service. Also, I like having one location for all my service history. The waiting area is very comfortable, if you have to wait around for a little while.

Absolutely the worst post-sale support. - Disgruntled Client

Absolutely the worst post-sale support. They forced me to buy OPTIONAL components explaining that they had been pre-installed and hence not optional. Most importantly, they NEVER provided activation code for location device (one of the "options") which now almost a year later I am still trying to get. While the car is great, I see no reason for anybody not to go to the Glendale or Santa Monica locations where they care about their customers. 04/17/2024 - MAJOR UPDATE. What a difference a new management makes! In my original review I rated them with 1 star, as the previous management and sales staff were not good. That said, with Mark Thomas, as a new GM, everything turned completely around: I got the best complimentary first year service along with the royal treatment. Today I also got my long-fought for refund for the tracking device which was shoved down my throat by previous management. Mark being extremely busy was very responsive and understanding. Also I would like to acknowledge Nevaline from Finance who cut me a refund check and also offered help if I needed anything. Now I can only hope that the new car will turn out to be as good as their new management!

I like the way I been treated by the crew. - borismoyseyenko

I like the way I been treated by the crew. They have been very respectful.

I can honestly say that my experience at this dealership - Ramirezk0990

I can honestly say that my experience at this dealership had to be the worse I’ve ever experienced. From the customer service to the craftsmanship of the mechanics. I took it to a different Alfa Romeo dealership and they informed me that whoever worked on my car last had left lose screws and bolts on the engine which is extremely worrisome and unexpected given that this dealership was the last one that had touched my car to replace the turbo. When I picked up my Stelvio when it was finally done I found grease stains on the inside upholstery of the car. Very unprofessional and sloppy work and just a few of the things that you most definitely don’t find at a quality dealership or any dealership for that matter. Carrying the name Alfa Romeo should mean more than the work the employees do at this dealership. Very disappointing and I will most definitely not recommend coming this place. I just can’t seem to understand how anyone can hand a vehicle back to the customer in those conditions. It’s a shame.

Great service department personnel (specially Paul). - Kach1

Great service department personnel (specially Paul). Very understanding and accommodating. Leased two cars both had to go for repairs two months in, but that’s the manufacturer issue. Got loaners and regular updates as to the status.

NOTE - This dealership at this location closed and is - SD0717

NOTE - This dealership at this location closed and is under new management and location. The Alfa Romeo dealership is called K&S Alfa Romeo at 4525 Convoy St, San Diego, CA 92111 (the corner of Convoy and Balboa) This review is based on service I received on 4/11/2022. I made an appointment to have them look at the center control knob that was not working correctly. I could not select options on the main infotainment screen. I purchased my 2019 Giulia from a dealership up in Los Angeles with only 20k on the odometer. I was greeted kindly by one of the service advisor Francisco ("Frankie"). Explained to him the issue was a able to write up the repair order. He then showed me around the dealership as to the waiting area, coffee and the name of their WIFI. I explained to him the I would wait until they had a diagnosis and then determine transportation arrangements back home if my vehicle had to remain at the dealership for an extended time. The good new was that the part was going to be replaced under warranty and that the part was in stock. They also noticed that the main infotainment screen was delaminating and wold also be replaced under warranty. He informed me it would only take about an hour and I am so pleased about the service I received at this dealership.