240 California Alfa Romeo Service Centers

Cris was very pleasant and knowledgeable and answered - massoud_majlessi

Cris was very pleasant and knowledgeable and answered every question I had and helped me with service and the whole visit was very outstanding

The technician Sequoia was the best. - Shaneeshepherd73

The technician Sequoia was the best. There was some miscommunication on customer service for my initial request however Sequoia was on it. I truly appreciate a technician like her.

I was very pleased with the service I received on my - Johnny

I was very pleased with the service I received on my truck. The technician Jose was very professional and did a great job. I will use this company again for sure.

Excellent service! - Zap

Excellent service! They don’t treat you as a client, but they treat you as part of the family. My service advisor makes sure that all concerns are addressed. Thanks to Eder and Tina, who never fails to greet you with a great smile. The site is very clean and the lounge offers hot drinks while waiting for the service to be completed. Highly recommended!

The dealer did what he promised. - Siva

The dealer did what he promised. The dealer was in touch though out the service.

Excellent , friendly , fast service! - MoniqueL

Excellent , friendly , fast service! I appreciate that Dung called me upon arrival and called me when he finished.

My first experience resolving a recall issue was - rekhia

My first experience resolving a recall issue was excellent. I received a detailed summary of necessary services, and Amir even made sure the car was washed and cleaned. I will be definitely going back to them :)

Excellent service, simple scheduling professional - Seabat1624

Excellent service, simple scheduling professional technician, convenient option better than surrendering your vehicle to a dealership for a day or more!!!!

Great customer service. Very friendly, efficient,... - Leecindyc

Great customer service. Very friendly, efficient, professional service was done in a timely manner Thank you

I would like to thank you Tom. - gavinelder11

I would like to thank you Tom. You did a great job. I appreciate your knowledge and professionalism. Looking forward to seeing you in the near future because I have some other issues I could not afford at that time but my Toyota Tacoma running like a clock at 200,000 miles plus. Thank you for all the teamwork involved in keeping me from walking but at 210,000 miles Toyota is the way to go especially with parts replacement , go Toyota!!

Absolutely the worst post-sale support. - Disgruntled Client

Absolutely the worst post-sale support. They forced me to buy OPTIONAL components explaining that they had been pre-installed and hence not optional. Most importantly, they NEVER provided activation code for location device (one of the "options") which now almost a year later I am still trying to get. While the car is great, I see no reason for anybody not to go to the Glendale or Santa Monica locations where they care about their customers. 04/17/2024 - MAJOR UPDATE. What a difference a new management makes! In my original review I rated them with 1 star, as the previous management and sales staff were not good. That said, with Mark Thomas, as a new GM, everything turned completely around: I got the best complimentary first year service along with the royal treatment. Today I also got my long-fought for refund for the tracking device which was shoved down my throat by previous management. Mark being extremely busy was very responsive and understanding. Also I would like to acknowledge Nevaline from Finance who cut me a refund check and also offered help if I needed anything. Now I can only hope that the new car will turn out to be as good as their new management!

Excellent service. - lynnmaer

Excellent service. Delivered on time and and as priced was estimated. Aloha was great, kept me informed.

I can honestly say that my experience at this dealership - Ramirezk0990

I can honestly say that my experience at this dealership had to be the worse I’ve ever experienced. From the customer service to the craftsmanship of the mechanics. I took it to a different Alfa Romeo dealership and they informed me that whoever worked on my car last had left lose screws and bolts on the engine which is extremely worrisome and unexpected given that this dealership was the last one that had touched my car to replace the turbo. When I picked up my Stelvio when it was finally done I found grease stains on the inside upholstery of the car. Very unprofessional and sloppy work and just a few of the things that you most definitely don’t find at a quality dealership or any dealership for that matter. Carrying the name Alfa Romeo should mean more than the work the employees do at this dealership. Very disappointing and I will most definitely not recommend coming this place. I just can’t seem to understand how anyone can hand a vehicle back to the customer in those conditions. It’s a shame.

NOTE - This dealership at this location closed and is - SD0717

NOTE - This dealership at this location closed and is under new management and location. The Alfa Romeo dealership is called K&S Alfa Romeo at 4525 Convoy St, San Diego, CA 92111 (the corner of Convoy and Balboa) This review is based on service I received on 4/11/2022. I made an appointment to have them look at the center control knob that was not working correctly. I could not select options on the main infotainment screen. I purchased my 2019 Giulia from a dealership up in Los Angeles with only 20k on the odometer. I was greeted kindly by one of the service advisor Francisco ("Frankie"). Explained to him the issue was a able to write up the repair order. He then showed me around the dealership as to the waiting area, coffee and the name of their WIFI. I explained to him the I would wait until they had a diagnosis and then determine transportation arrangements back home if my vehicle had to remain at the dealership for an extended time. The good new was that the part was going to be replaced under warranty and that the part was in stock. They also noticed that the main infotainment screen was delaminating and wold also be replaced under warranty. He informed me it would only take about an hour and I am so pleased about the service I received at this dealership.