135 California Jeep Dealers

Yesterday I was in service waiting for my oil change to - jacobhasburough1

Yesterday I was in service waiting for my oil change to finish. Suddenly I had the urge to urinate, unfortunately yesterday I was feeling very weak. For a 75-year-old man, I get by as best as I can. But on some days, I struggle to walk and get around. A nice young man, by the name of Toni Peña saw me struggling to walk to the restroom. He was nice enough to offer to hold my hand and assist me. While other sales people just watched, laughed, not caring, this beautiful angel of a man took me under his wings, and whisked me away into the restroom. He helped me into the stall, and asked me if I was okay. I was too embarrassed to tell him no, but he knew. He knew that this prideful old man needed more help. He placed his hand gently on my trousers and helped take it out to pee, and didn’t over tap to help me get all the pee out. They should have more salesmen like Toni Pena. He wears his pants like me, so that means he has amazing style also. When I buy my next car I will only buy from him.

From start to finish, John Morovitz provided an - Sonicthemopar

From start to finish, John Morovitz provided an exceptional car buying experience. His expertise and professionalism guided me seamlessly through the process of purchasing my brand new Challenger RT. John's attention to detail ensured that every aspect of the transaction was smooth and hassle-free. He listened attentively to my needs and preferences, ultimately matching me with the perfect vehicle. His friendly demeanor and dedication to customer satisfaction truly set him apart. I highly recommend John Morovitz to anyone in search of a top-notch car buying experience. Five stars all around!

Second and last time I go to this dealer. - Ken

Second and last time I go to this dealer. I bought a 2022 Dodge, but not from them so maybe that's why they acted this way but I have a feeling it's their standard operating behavior. First visit was to get a key FOB programmed for the new truck. First thing out of Jonny's mouth was, well it's about lunchtime so,.... I asked to see an IT or technical person and without asking why I came in, Jonny said you need an appointment. I set that appointment up for today. I came in and went to Jonny who told me that he moved my appointment to another clerk, who was clueless why I was transferred to her from the clerk who setup my appointment. I went to this other clerk who couldn't find my info because Jonny took my initial info. She agreed to assist me (although she too was ready to head to lunch, apparently a huge deal at this dealership) and asked why I was there. I said Jonny didn't bother to ask or document why I came in initially. I then told her I would like to get my new FOB programmed to the new truck. She proceeded to tell me that it would cost me $200 to program a $57 FOB. I declined that ridiculous charge and then asked about a repair to the front bumper skirt that had come apart at one place. She told me that would cost $200 (1 hour labor) and when I asked how they would fix it, she told me they TY Wrap the shirt to the bumper, for $200. TY Wraps last? It's apparent these knuckleheads just want to rest, pass the buck, and go to lunch. Never going back there. I would rate Johnny but I don't see him below. Might be a sign...

I'm from Denver and was in San Diego dropping my - docholliday2065

I'm from Denver and was in San Diego dropping my daughter off at college when I received a coolant warning light. Not wanting to drive 1200 miles through the dessert with a potential issue I attempted to get a last minute service. Got an appointment at Kearny Mesa Dodge, but when I arrived they said they could not look at my truck for three days and would not help at all. I went to S.D Dodge where Service Advisor Turner "GeGe" took great care of me, she had a mechanic look at my truck and I was out in 30 minutes and back on the road. I would like to thank GeGe for the outstanding customer service and understanding. I would highly recommend this dealership and service center.

Horrible experience. - Riverside

Horrible experience. They Keep changing there mind on the vehicle we had agreed on. Rude and Unknowledgeable sales manager. Very uncertain about everything. Never again. Stay away and go to corona dealerships.

great working with Turlock CDJR team! - Simi

great working with Turlock CDJR team! way to go Armando! I highly recommend this dealership to my family and friends

I had an exceptional experience buying a new car thanks - evelynlerma

I had an exceptional experience buying a new car thanks to Jazz, our salesman. From the moment we walked into the dealership, Jazz made us feel welcome and valued!

This is for the service department worst customer service - Anthonyis12003

This is for the service department worst customer service just to pick up my vehicle no one helps put had to ask multiple times for help and they just said they will come but nothing this is place is bad will not recommend this place and sorry to say but some people need to get fired here they need better management

Great help with purchasing our vehicle 🚗. - evadavis0525

Great help with purchasing our vehicle 🚗. Mitchell our salesman was wonderful, and Dana was very helpful with the paperwork and personable . 👍

Service representative was professional knowledgeable - Fabiolaperez688

Service representative was professional knowledgeable when providing service, provided updates on time when promised. I value honesty and professionalism at all times specially with this difficult times and with this economy, Joel, your great customer service is greatly appreciated, hope that I wrote his name right ✅

I love this dealership the san bernarDino moss always - Tania.leon

I love this dealership the san bernarDino moss always have helped great customer service thank you

I found the vehicle I wanted online and we spoke numerous - Robert

I found the vehicle I wanted online and we spoke numerous times over the phone to work out the deal—the cost, the money down, and no trade-in (I live in TX, and they knew this), the DEAL. When the day came to travel, they said they didn't want a cashier's check for the down payment, they wanted cash—$18,000. Not really what I wanted to taxi and fly with, but I did it. Then, they called back a few hours later and said they wanted $5,000 on a credit card too, in advance, because someone was looking at the vehicle. I said no, if someone took it, so be it, if I don't get it I don't get it. Just let me know before I fly so I could cancel my flight. They never called and I assume all was fine. When I arrived, the new price was $5,000 over what we agreed upon. They kept saying, "Well, you didn't have a trade-in," and "There was this rebate thing," and "You don't understand," and blah blah blah. The deal was the deal, and they broke it. Don't trust them! I don't know if they thought since I flew in, they had me, or what, but they changed the deal. I flew back home, out over $1K in flights, Ubers, etc. They'll probably respond to this, saying I didn't understand or they told me, or whatever. That is not so. If they had, I would not have wasted the money. We discussed the down payment, my pre-financing, and the vehicle price—the deal! Untrustworthy, dishonorable, no-integrity dealership!!!

It's been a month since I bought my car and what a month - shoobie-doo

It's been a month since I bought my car and what a month it's been! Mossy is not my local dealership, and yet I travelled 100 miles in an Uber to get there because of the initial customer experience I had from Emir who not only called me back after I enquired about this sick blacktop R/T at a STEAL of a price I just saw on the Dodge website, but he went above and beyond to show me what I wanted to see without being gross and pushy about it! I was stuck between the R/T and the Scat Pack, and instead of pushing me to take the more expensive car like most dealers have nearby, he was in tune with my needs, sent me videos of the starts, popped the hood for me each time and I just knew I was buying a car from Mossy, just not sure which one. His willingness to even send me videos instead of pushing me to get down there first was enough for me to actually want to get down there. I ended up with the R/T and it was the best decision ever and I'm grateful to Emir and then Sami for letting me come to that decision naturally. I hate the feeling of being pushed into something and I got that from local dealerships in OC, and Mossy never made me feel that way. The purchasing process with Ivan was a breeze and throughout the deal, Sami was also incredible. I didn't know what PPF was until Sami told me about it - I looked it up, and within 7 days, I had wrapped in PPF and it was the best thing I did to my new car. So all in all, my experience buying from Mossy was an elevated one right from the start, and long after the purchase was complete. I wish I could give more than 5 stars, but heading to Mossy was sooooooooooooo worth the Uber and then the drive. I will travel for a job well done.

We bought a Ram truck the Salesman Michael Mitchell was - rfa.6701q

We bought a Ram truck the Salesman Michael Mitchell was so nice it was a good experience thank you Rene Anthony

Yo Bladimir compré mi jeep rubicon lodi jeep mi agente de - Bladimir_angulo

Yo Bladimir compré mi jeep rubicon lodi jeep mi agente de ventas Héctor me dio el mejor servicio necesario muy amable sobre todo los descuentos

I’m very disappointed in the service I received from - joshsnook

I’m very disappointed in the service I received from Coastline Chrysler Dodge Jeep Ram, and their actions have caused me to question the ethics and integrity of their service department. I’ll elaborate below but mostly want to alert and caution folks from using the dealership’s Parts & Service Department. My 2025 Ram 1500 was having trouble starting, which prompted me to take it in for service. The check-in process took 20 minutes and included a physical inspection and video being recorded of my vehicle to document its condition. After my vehicle spent two days in service, Service Representative, Jay, called to inform me that although the starting issue was resolved, one of the tires became flat. Jay stated a “nail” was found in one of the tires and claimed this wouldn’t have been due to their dealership since they don’t use nails. He also stated the vehicle had the same mileage as when I dropped it off, so it hadn’t been taken for any “joy rides” and their service department wouldn’t have caused the flat. The dealership put on the spare and although I asked if they would help plug, patch, or replace the punctured tire, they would not and said they did not believe the flat could have happened while they completed their service work. While on the phone with Jay and reminding him that no flat tire or signs or lower tire pressure were identified during the physical inspection and in the video which is why i believed the dealership should take some accountability, After sensing my frustration on the phone, Jay responded by telling me I should “ maybe take the vehicle to the dealership it was purchased from” in the future. Upon picking up my vehicle on Friday at the dealership and reviewing the scope of work on my invoice, the dealership listed the vehicle had been “road tested”. I asked the Service Rep, Fabian, what this meant and whether "road tested" was automatically added to an invoice by default. Fabian assured me “road tested” is never automatically added and a service tech would have manually added this after the vehicle was “road tested”. Fabian also informed me that “road tested” means the vehicle is driven for approximately 10 miles. In addition, when we looked at the flat tire, there was a new Phillips head screw (not a nail), which Fabian said is a screw that regularly gets used by the service department. Fabian also pulled up the video of my vehicle’s physical inspection when checking in, and he did not see any indication of a low-pressured or flat tire. Fabian agreed that what Jay stated (i.e., a nail was in the tire and the vehicle was leaving the service dept with the same mileage as when I dropped it off) did not align with what he saw (i.e., the new Phillips head screw found in the tire and “road tested vehicle” listed on the invoice). I was told that a Service Manager would follow up with me on Monday to resolve the situation. Although it's now been more than a week and I've left a follow-up message requesting to speak with a manager, no one has responded. The lack of follow-up is frustrating but I’m also questioning the ethics and integrity of the Service Department after what was stated on my recorded call (nail in the tire and no miles were driven on the vehicle during its service) did not align with what’s listed on the invoice and seen in the tire (vehicle was road tested, and the tire puncture was with new Phillips head screw). I don't know whether this is technically fraud, but it’s highly suspicious at best. It's caused me to seriously question the service department’s ethics and integrity and the main reason I will not go back for future service. I normally value learning about people’s experiences to help me find a trustworthy service department and technician. This is why I’m posting the review to caution anyone from bringing your vehicle to Coastline Chrysler Dodge Jeep Ram for service.

We had some issues but we were able to get these worked - offsite

We had some issues but we were able to get these worked out with the Service Manager.

The attention in the dealership is so good, kind, and - Britney Rosales

The attention in the dealership is so good, kind, and profesional. Sara took care of me very well. From the moment you arrive they attend you quickly, they give you help for anything you need.

I am here to express my gratitude and satisfaction for - Robert Green

I am here to express my gratitude and satisfaction for the exceptional service I received during my recent purchase of a 2023 Jeep Gladiator Rubicon from your dealership. Outstanding service! Very happy with the purchase of my car. I have purchased a few vehicles from here over the years, and they have all been reliable.

I absolutely hate this dealership they wouldn't give me - angaly050613

I absolutely hate this dealership they wouldn't give me my keys and made me upside down in my loan have to take a repo now and my payments were 1,200 a month

Was easier than I thought, Got an amazing Discount and A - Alejandro

Was easier than I thought, Got an amazing Discount and A Great Car. 100% Recommended

My experience with the Cerritos Dodge Dealership and each - lizziewidner

My experience with the Cerritos Dodge Dealership and each of the employees I worked with was truly incomparable to any other car buying experience. From the moment I stepped on the lot (to buy my first new car) I was treated with respect, honesty, patience, and hospitality. I am illiterate when it comes to anything auto and they did an incredible job of breaking everything down and educating me on the vehicle, its capabilities, and other comps in a way I was able to walk away feeling confident and knowledgeable. And did all of this with integrity and kindness. I'm torn because I love my car so much but yesterday made me want to go back to them and buy a new car like every week just to keep riding this high hahaha Todd, Frank, and George made my first auto purchase one of my most favorite days of my life. I'm just so happy. I've officially owned the car for less than 24 hours and I've already gone outside just to look at my car sittin' pretty in the driveway at least half a dozen times lol If you need a car, you need to go here

I purchased a used Ram truck from Christian Torres. - jialfieri

I purchased a used Ram truck from Christian Torres. He was very helpful. He even drove the truck to my house due to my wife was out of town and couldn't help. When I told him I live in Corona (Del Far). It didn't phase him. When he arrived to my house which was an hour after I left. (Surprisedly the 91 had some traffic that day) He was still gracious. I noticed the next day that the truck didn't have a full tank of gas. I went back to him the next time I was near the dealership and he filled up the truck. I was very satisfied with his followup. I would recommend him highly to go purchase a vehicle from. I also want to commend Jeannette Daze the finance manager. She explained everything very well and made the purchasing process very easy. John

Jim was exceptional and very helpful went out his way to - Dacid5592016

Jim was exceptional and very helpful went out his way to get me into the vehicle I wanted for the price I was targeting

They told me since I didn't buy from them, that I was not - poor service

They told me since I didn't buy from them, that I was not a priority. Had my new vehicle (500 miles) in for over 2 1/2 weeks while they tried to figure out the start-stop feature that stranded us. Communication is non-existent and we had to go to the dealership in order to talk to anyone about the status. Once returned it was dirty and their was a chip and scratch in the paint (2 different places). Wagoneer services (special attention for wagoneer owners) level III has not been able to contact the dealership or the district manager in over 4 weeks. My issues have been elevated to service level III which is supposedly their top service level with ultimate authority to no result. The service is poor and the jeep corporate support has no authority or communication. Really disappointed in service and communication. Really sad because I like the Wagoneer but it has some issues and I can't get service.

Mike in the service dept was beyond helpful. - jdsisting

Mike in the service dept was beyond helpful. Fit my ca in sane day. They gave me a huge break on the bill. I can't recommend then enough

Amazing experience - The Weekend

I had an amazing time working with eva and a young trainee, I came in frustrated and they were really able to get me back into focus tell me about the inventory quickly answer all of my questions knowledgeably. I look forward to returning and doing business

Had service done on my 2019 Dodge charger. - KIMBB002

Had service done on my 2019 Dodge charger. New tires, oil change, alignment, multi system check. Enrique was my service advisor. He was excellent. He listened to me and responded in a way that more than met my expectations. Unlike McPeek. I will be back!!!

The new GM Luke was fantastic! - Jcongi87

The new GM Luke was fantastic! I wasn’t unreasonable with my value for my trade in so he gave me exactly what I was looking for my vehicle and discounted his vehicle creating a great deal and there was no back and forth at all. Zero pressure from either him and the salesman and I was in and out within a couple hours. Very happy with my purchase and the process. Mind you I have been in the industry for 15 years and and know what things look like when go the way they should. Thank you GM Luke and salesman Jim!!

Recalls - /DavEd/

This dealership lived up to their website presentation on vehicle servicing. I sent them an Email regarding my vehicle servicing requirement, and they phoned me back within the hour. We discussed .the problem in more detail, and they sent a tow truck out to pick up the vehicle that afternoon. The next afternoon they called me and said all recalls were completed, and that the car starts just fine. They asked me if I wanted to pick it up.right away since they were presently 'short handed'. I asked them if they could deliver it the next day, and they said no problem. The next morning a polite young man drove it to my home, and said all work was performed under recall warranty. They never tried to sell me on anything outside of my needs..