Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
CardinaleWay Chrysler Dodge Jeep Ram Santa Rosa
Santa Rosa, CA
50 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 50 reviews
July 17, 2026
Excellente servicio Jose y ivan hicieron un excellente trabajo super amables y la gestion super rapido se los recomiendo al 100% trabajo super amables y la gestion super rapido se los recomiendo al 100% More
by Dayra Mejia
Employees Worked With
Jose El vendedor y Ivan Manager, David Henderson
July 05, 2026
Came in because the Body Control Module needed rebooting. The doors stopped locking and unlocking. Was in and out in 30 minutes. Staff was friendly. Snacks in the waiting room were nice. Would go back. The doors stopped locking and unlocking. Was in and out in 30 minutes. Staff was friendly. Snacks in the waiting room were nice. Would go back. More
by ryan4449
Employees Worked With
Don't remember
June 02, 2026
We had a great experience at this dealership. Very kind staff that was extremely helpful and accommodating. We will most definitely be back if/when we purchase another vehicle. Very kind staff that was extremely helpful and accommodating. We will most definitely be back if/when we purchase another vehicle. More
by EG
Employees Worked With
Renny , David Henderson
May 22, 2026
Lacking in communication issues and was in the dark for the most part. When completed was not provided any description of what the problem had been or solution. Would have been nice to know if there was an the most part. When completed was not provided any description of what the problem had been or solution. Would have been nice to know if there was anything I had done or what to look for going forward. The communication platform utilized to contact customers seems to need a “little” work. And I may be knit picking here but as purchased a vehicle in the Wagoneer series I was told those vehicles get picked and then delivered to customer when completed? Latest service I was instructed to have the vehicle towed to dealership then when service was finally completed, there were no drivers available to drop off at my home. I was offered a ride to come pick up though. Not overly dissatisfied just think there are some things that could use some fine tuning to provide a very positive customer experience More
by fkoehlinger
Employees Worked With
Jena Campbell
May 21, 2026
I went to CardinaleWay CDJR on May 14th to have my truck serviced. At first, I thought there may have been a few discrepancies with some of the information I was given, but once everything was figured out, serviced. At first, I thought there may have been a few discrepancies with some of the information I was given, but once everything was figured out, they really went above and beyond to get me back on the road. I decided to skip having them do my oil change because they quoted me around $330 for my diesel. Not an unreasonable price for a diesel service, just more than I wanted to spend at the time. Unfortunately, while changing the oil myself, I broke the hex nut off my oil filter housing cap and ended up in a pretty tight spot. I called CardinaleWay, and they had the replacement part ready for me Saturday morning. Their team really helped me out when I needed it most, and I truly appreciate the service and support they provided. 5 stars for CardinaleWay CDJR. If I could give more, I would. More
by beldridge018
Employees Worked With
Ben in service, all the guys that helped me in parts. I didn’t get their names or they would be added
April 13, 2026
It was just for a recall on my airbags . I called him up. They said they had the pardon. I am in an appointment came in a few days later dropped it off. Came back later in the afternoon and I called him up. They said they had the pardon. I am in an appointment came in a few days later dropped it off. Came back later in the afternoon and picked it up really good service. I was in and out thank you. More
by Roy
Employees Worked With
Luis Carrillo
March 21, 2026
My first choice for service on my 2022 Rubicon 392. Easy scheduling, great customer service and highly qualified mechanics - never any pressure at all. Always a smooth experience and a pleasure worki Easy scheduling, great customer service and highly qualified mechanics - never any pressure at all. Always a smooth experience and a pleasure working with the team at Cardinale!! More
by 392
Employees Worked With
Stacie Hartwick
