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CardinaleWay Chrysler Dodge Jeep Ram Santa Rosa
Santa Rosa, CA
45 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 45 reviews
May 21, 2026
I went to CardinaleWay CDJR on May 14th to have my truck serviced. At first, I thought there may have been a few discrepancies with some of the information I was given, but once everything was figured out, serviced. At first, I thought there may have been a few discrepancies with some of the information I was given, but once everything was figured out, they really went above and beyond to get me back on the road. I decided to skip having them do my oil change because they quoted me around $330 for my diesel. Not an unreasonable price for a diesel service, just more than I wanted to spend at the time. Unfortunately, while changing the oil myself, I broke the hex nut off my oil filter housing cap and ended up in a pretty tight spot. I called CardinaleWay, and they had the replacement part ready for me Saturday morning. Their team really helped me out when I needed it most, and I truly appreciate the service and support they provided. 5 stars for CardinaleWay CDJR. If I could give more, I would. More
by beldridge018
Employees Worked With
Ben in service, all the guys that helped me in parts. I didn’t get their names or they would be added
April 13, 2026
It was just for a recall on my airbags . I called him up. They said they had the pardon. I am in an appointment came in a few days later dropped it off. Came back later in the afternoon and I called him up. They said they had the pardon. I am in an appointment came in a few days later dropped it off. Came back later in the afternoon and picked it up really good service. I was in and out thank you. More
by Roy
Employees Worked With
Luis Carrillo
March 21, 2026
My first choice for service on my 2022 Rubicon 392. Easy scheduling, great customer service and highly qualified mechanics - never any pressure at all. Always a smooth experience and a pleasure worki Easy scheduling, great customer service and highly qualified mechanics - never any pressure at all. Always a smooth experience and a pleasure working with the team at Cardinale!! More
by 392
Employees Worked With
Stacie Hartwick
February 22, 2026
Awesome service in every visit. The staff is very friendly and helpful. I recommend gettingyiuer vehicle serviced from here. The staff is very friendly and helpful. I recommend gettingyiuer vehicle serviced from here. More
by Arjaysargent
Employees Worked With
Jenna , Rick Epting, Stacie Hartwick, Luis Carrillo, Jared Bertoli, Nicolas Cuevas, Devin Doree, Robert Heffel, Kyle Hoffman, Nick Speridon, David Crawford
January 30, 2026
I had an amazing experience buying my car here. Lucas, the salesman, was super nice and very chill he helped me with everything and answered every question without any pressure. I’ve purchased mult Lucas, the salesman, was super nice and very chill he helped me with everything and answered every question without any pressure. I’ve purchased multiple vehicles over the years and have dealt with some pretty bad sales managers in the past, but Ivan was the complete opposite. He went out of his way to help get this deal done and is by far the best sales manager I’ve ever worked with. The whole process was smooth, professional, and actually enjoyable. Highly recommend this dealership. More
by Humberto cruz
Employees Worked With
Lucas and Ivan
January 28, 2026
I purchased a vehicle from Cardinal Way in Santa Rosa, CA, and during the sale was told I could not buy the car unless I purchased add-ons like catalytic converter etching, paint sealing, and stolen vehic CA, and during the sale was told I could not buy the car unless I purchased add-ons like catalytic converter etching, paint sealing, and stolen vehicle marking. My contract clearly shows these items were optional, so I was effectively forced to pay for products I did not want. I’ve filed complaints with Ram corporate and the California DMV, and have reached out to the dealership directly with no response to make it right. This experience was misleading and stressful — make sure you read your contract carefully and know your rights before buying here. I cannot recommend doing business with this dealership or their other dealerships if this is how they do business. More
by John P
Employees Worked With
Cody Hamelin
