162 California Chevrolet Dealers

Took my car in for check engine light. - Brian M.

Took my car in for check engine light. No estimate was provided. Four days later, here's your bill for nearly $3700. Have taken my car here for routine oil changes for years, and they call to get cost approval on oil changes, but not a single word on nearly $4000. Completely unacceptable. Do not service your vehicle here.

Drove 3 hours to buy an advertised truck cash. - avonleameadows

Drove 3 hours to buy an advertised truck cash. Said it was “stop sale due to ford recall on backup camera”. Still advertised and still had “for sale” stickers w/price on windshield. Salesman was told by mgmt he could not sell it and didn’t know when or if they would, BUT wanted to sell us something else. Still advertised after we left. Bait and switch. I would not trust this dealership. Not ethical. Not a type of business I would trust. Being forthright and honest apparently is not what this business is about. Transparency makes or breaks a business. 👎

Michael Serafin is the best! - anaortegausc

Michael Serafin is the best! I only ask for him. He deserves a promotion, bonus, raise, new house, car, free lunch everyday, and weekends off. Thank you Michael! Ana Ortega

Have been using the dealership for years. - Alonzo Ward

Have been using the dealership for years. First time working with Terrie Wilson and had a blast with the new relationship!!

If I could leave them zero stars I would. - text4golf

If I could leave them zero stars I would. This review specifically deals with Patrick Duffy in the service department. My truck has been in there multiple times and they can't fix the problem. Never got updates from Patrick when I would text him, never got a response from Patrick when I emailed him, and then he called me to say they are refusing to work on my truck due to me being aggressive. Now for the good part...the aggressive is due to me leaving a honest review of my experience on a post service survey that his dealership sent me. Bottom line he is upset that I left him a negative review based on his customer service and lack of fixing the car. If you have Patrick as your advisor, I wish you good luck.

I went to the Bunnin Santa Barbara dealership for some - rice2go0712

I went to the Bunnin Santa Barbara dealership for some service. I can describe the it in three words: Professional. Personal. Prompt. I can highly recommend them.

We had the best experience with this dealership. - Eric T.

We had the best experience with this dealership. Not only did the sales team take care of us, but the service department is great too. They take care of their customers even after the initial purchase, and value long term relationships, which is rare these days. We're now a proud, happy Tom Bell Chevrolet family.

Great service sept, Eric B. Is awesome to work with, he... - mgoertzen

Great service sept, Eric B. Is awesome to work with, he takes the time to make sure all your needs are met within his power. Wouldn’t go anywhere else! Truly a service writer you can trust!

Even though I ended up buying a car from a dealership - Acubed808

Even though I ended up buying a car from a dealership that was closer to San Diego, I was impressed by the quality of customer service I was given. They were understanding when I called to cancel my appointment and even congratulated me on my new purchase.

Jesse was my salesman, and was amazing! - Michelle McGowan

Jesse was my salesman, and was amazing! They had the car I wanted and there were no problems when I went to pick it up. Price was as promised as well as my trade in price. Thank you very much!

Worst of the worst. - talefeatherproductions

Worst of the worst. Deal with these guys at your own risk. The sales manager was lying so bad he couldn’t look me straight in the eye. Called in for price and setup appointment to purchase an auto. Arrived and was given runaround by sales manager who informed me this dealership pays full msrp price from factory for their vehicles. Need I go further.

I called here to have my vehicle repaired under my... - toes

I called here to have my vehicle repaired under my extended warranty. I was told over and over my warranty expired. I try to explain I purchased an extended warranty, but he would not listen, would not take my warranty information and call to verify. After arguing with him, I told him he was a jerk!! I then called dealership in Santa Monica.....no issues! Do not do business with these people!!

I have been with Fremont Chevrolet since 2016. - erika_munoz71

I have been with Fremont Chevrolet since 2016. I know going to the dealer can be a bit pricey. But I go to the dealer because I bought my cars from there and that is where I feel I will get the best service. I bought a Spark in 2016 and then traded it in 2024 for a 2020 Tahoe. One of my favorite cars. Though it came with a few surprises, I love it. Chevrolet Service department took care of it right away because my sales agent knew I really wanted this car. I love the Fremont Chevrolet team and will miss them. We have a great relationship. Hope to see you when I come back to visit Cali. Have to find a new Chevrolet on the east coast now🫶🏽

The. - Loueloue

The. Dealer knows that service brings customers back to buy when it’s time . The world is a busy place and time and service is treated very well at Winter Chevrrolet

I would not buy another vehicle from this dealer ever - Cindy

I would not buy another vehicle from this dealer ever again. I ordered a new vehicle and there was a tear in the bumper and they refused to fix it even though I have a photo showing the tear was there when the vehicle was on their lot before I bought it. I had previously been a customer for over 10 years and this is how I was treated, they do not care about their customers , they just care about how much money they can make

there service is the worst, I asked the service advisor - dallaire

there service is the worst, I asked the service advisor to call with questions or up dates, in the two weeks the truck was there i called 5 or 6 times, not one return call, they replaced two parts that were not related to the problem and when i did pick up the truck there was so much bird poop on the windshield i couldn't see to drive, the topper was as soon as i got on the road the check engine light came back on, I went back, the advisers advise was to keep driving the truck the light will probably go off, I have be a GM customer from 3 or 4 different owners of this dealer, some good some not so good but Premier is by far the worst of them all,i will not be going back

I’m sharing this experience to help others avoid the - umarsohrab

I’m sharing this experience to help others avoid the frustration I went through. After negotiating specifically for a 2024 Blazer EV RS and confirming its availability, I was called in to complete the deal at Puente Hills Chevrolet. At signing, without warning, I was presented with a lower-trim LT—still at the higher RS price. There was never any disclosure or explanation for this switch. When I questioned the change, management couldn’t give me a straight answer. Assistant sales manager Juan “Manny” Garcia was particularly evasive and provided inconsistent stories, while the rest of the team also deflected responsibility. The overall approach was dismissive and lacked any transparency, which made the situation even more disappointing. Because of their handling, I missed my opportunity to purchase the RS elsewhere and ended up with limited—and more expensive—options. This whole ordeal has seriously undermined my trust in this dealership. I’ve filed complaints with consumer agencies and want to warn other shoppers: read every detail, insist on accountability, and don’t hesitate to walk away if anything feels off. Transparency and honesty should be the standard, but that was not my experience here.

We learned soon after buying our Chevrolet Volt never to - KM

We learned soon after buying our Chevrolet Volt never to go to the Putnam dealer in Burlingame California. But we had no choice when the charger port stopped communicating with the car and we couldn't charge the battery except by driving on gas in mountain mode. No non Chevrolet auto shops can deal with the Volt software. Dropped off the car Monday 715am by appointment paid for a $450 diagnostic and heard nothing back all day. Repeated calls to them are answered by a live person but immediately routed to a full voicemail. After frustrations finally convinced the guy answering to let me talk to someone who then said we needed a $500 software update.Of course they did not start any work saying they needed our approval which they did not try to contact us to get and now it was too late in the day. Next day again heard nothing and same run around with the phone. I can hear groups of people laughing in the background before they switch me to the dreaded full voicemail box again. Two days without a car, no courtesy cars available which isn't surprising at a place with no courtesy. Basically I can't take it anymore- I'm abandoning the car and riding my bike and train to work. Hate them will never buy a car sold by Chevrolet dealership again!!! By the way I also had a failed appointment first at the dealer in Redwood City, I arrived and they said they can't do the software work (that I booked) after all on a Friday as the head office support isn't reliable on Fridays. That dealer is in the middle of nowhere and also with no courtesy cars, shuttles or transit near. User's recommendation: Avoid buying a car from Chevrolet in the California Bay Area Peninsula.

Bought my Tahoe here in 2017. - SaraL

Bought my Tahoe here in 2017. Sales was fine, finance was fine. at 60k miles transmission failed after a recommended service. No issues prior to this service. I was under warranty. Transmission was difficult to get due to COVID but replacement eventually happened. I had my brakes done shorty after. Recently my brakes were making noise. I called to inquire about the warranty on them, I have yet to receive a call back that was over 2 weeks ago. My husbands truck had a recall on the airbags. Got it in and left my number. They keep calling my husband who is out of town. I picked it up and it is filthy. The rearview looks like it was almost ripped off. I was asked what time I'd be there so they can pull it up. When I got there I was given the keys to get myself. I have since traded my Tahoe in and will not purchase another Chevy due to constant issues with electrical, transmission and failure to return calls. While I was there the phone was ringing and the service associate sat there on his phone instead of helping his co-worker. They need new management and staff.

Very professional. - Steve

Very professional. Everyone was very knowledgeable. They followed up a few days later to see how everything was going.

My Name Mike I drove to Sanger from Merced to buy to - mikevieira

My Name Mike I drove to Sanger from Merced to buy to Chevy Silverado. It was worth the drive.The young man Kevin the salesman did great job working with me!! The sales manager and credit guy sorry forgot there names. Great Job to all!!! I would definitely recommend going there!! Check in with Kevin. Thanks

I left my new car to fix it early and I did not receive - Jes_rue

I left my new car to fix it early and I did not receive any call about the car I had to call and they told me that I had to leave it another day I told them that the car is new that I needed it and they could not help me rent one I went for the car at the late and I found that the car had already been fixed by Aviña, they just wanted another day to charge more for the guarantee and I needed it

Purchased two cars from Delillo and both experiences were - RDVR

Purchased two cars from Delillo and both experiences were extremely positive. In both cases, the pricing was fair, the salesmen were professional, and our interactions with the general manager were great. We bought two solid and reliable cars for a fair price and couldn't be happier.

Purchased a 2024 Chevrolet Trax recently. - Barby girl

Purchased a 2024 Chevrolet Trax recently. The options and details of the vehicle were fully explained. The sale that included a trade went well.

My experience was good. - mprater98

My experience was good. Had exactly what I was looking for at the best deal around.

With only 14,000 miles on my car, the battery went dead... - JaniceClark

With only 14,000 miles on my car, the battery went dead on a Saturday. At 1:45 I called the dealer to find out what to do. I was told by Carlos they didn't have my battery but I should call Monrovia. I called Monrovia and Eric told me to call Pasadena because they didn't have the battery either. No answer from Pas. Called Eric back and He told me to have AAA change battery due to "emergency situation - I'd be carless". Eric said O'Donnell would reimburse me for battery since it only had less than 15,000 miles. AAA changed battery, gave me battery printout and receipt. I went to O'Donnells and they got back to me 2 weeks later. Said they needed the battery. I called AAA and the battery was recycled. Why didn't Carlos or Eric tell me they would need the battery? AAA said all I needed was the printout and receipt.

Abe Miller and team are the BEST! - Robert

Abe Miller and team are the BEST! Abe knows my buying style and that I do my homework, so does not need to "salesman" me as much as other customers. Because of this it makes for an extremely enjoyable buying experience. He is on point tracking down any of my technical questions and great at finding every discount possible for me. Thank you Abe and team for another fantastic buying experience!

Thanks so much John monts for helping my son get an car - tracy48hall

Thanks so much John monts for helping my son get an car that he needed for work

If I could zero stars I would. - cyclopz55

If I could zero stars I would. Since 2020 this place has gone south in customer service and guarantee dramatically. Having 5 adult Children and buying multiple vehicles from Hendricks over the years, it's sad to see the old man's dreams resort to this. After a horrible experience buying my dream truck (2021 6.2 trailboss) in December of 2020, I vowed to never buy a vehicle from them again. I took the gamble on the dreaded "lifter issue" and lost. At 27k miles my 6.2 crapped out, luckily still under warranty I contact Hedricks and am assigned to service rep 'Logan'. He gave me an appt for the following week. I have my truck towed to the service department on 7/3. I receive a call from Logan that he got the truck and will get tech started on it. Next day received another call from Logan that motor needs to be replaced, will be 2 weeks minimum. I asked for a loaner vehicle and he stated he would put me in line as they did not have any. 7 days later I reached out for an update on my truck as well as a loaner vehicle. Logan stated he may have a vehicle for me, and truck would be another week and a half to completion. I pick up loaner on 7/12, then on 7/14 receive a call that my truck is done. Amazed, I call and ask if I could pick up the following day. (Saturday). Logan said yes. I ask him what the warranty on the new motor was, he stated 36k month( which is false) small print on back of receipt clearly states 24 month . I arrive Saturday to pick up truck and am greeted with - sign here, call sericev dept on Monday if you have any questions or concerns. I do a quick walk around by melf and don't see anything standing out at me besides a bunch of greases all over my front fenders. ( they clearly don't care about your asset) I get home and do a deeper look and find that I have scratches and scuffs on my front bumper from tech standing on it to work in engine bay, as well as my felt liner in the wheel well did not get put back together properly causing it to flap back and get shredded by the tire. I reached out to Logan the following Monday as I was instructed. Logan responded stating they did not touch the front part of liner only the rear part. And they would not replace it, and went on to give me a quote for $500 to replace it. I guess i have idiot written on my face. Logan would not even acknowledge the scratches or grease. I even offered to take care of the cut and polish of bumper and remove grease if they would replace the liner, and was just they did not touch the liner. .....I WAS happy to get the truck back in 12 days, but after seeing the craftsman ship as well as ownership of work, I'm concerned I got a xxxx box back and now the new motor is 24month instead of 36..... long story short... they don't give a xxxx about the customer, go somewhere else, I promise.

Russell Ramos has been a very solid guy for home motors - christophercamat

Russell Ramos has been a very solid guy for home motors dealership. He is our go to guy if my whole family needs cars and trucks. You rock mr. Ramos