Capitol Chevrolet

Was not pressure to buy, the salesman new how to get the best rate for me best rate for me More

I had a VERY unpleasant experience with Giselle Bourbon and Richard Zaragoza. I purchased a Kia Seltos S at this location and they were poorly communicative, acted as if I was stupid, and overall did not c and Richard Zaragoza. I purchased a Kia Seltos S at this location and they were poorly communicative, acted as if I was stupid, and overall did not care about me after purchasing. They requested I bring the approval loan from my credit union 5 calendar days after purchasing, but did NOT let me know they were both taking 2 days off after I purchased it. I texted and called them with no response which had me call the office and luckily someone else there helped me out. Richard specifically, really made me frustrated throughout the whole purchase. He made me seem like I was stupid for not taking warranty, he wasted my time, and FORGOT to take my deposit AFTER I had left the dealership even after I specifically asked, “Is there anything else you guys need from me?” I would NEVER buy a car from him again. I know he needs to make his commission, but the way he communicated to me was so awful. I will never be coming back to this location. As a previous salesman, I know he’s the type to be a snake and do what it takes to make money without caring for the customer. More

Got the job done in the quoted time frame, and were pleasant and courteous. Chevrolet covered the cost of the service, so I can’t really speak to their pricing. pleasant and courteous. Chevrolet covered the cost of the service, so I can’t really speak to their pricing. More

Great speedy service, all issues were addressed in a timely manner. Polite stuff. Highly satisfied! timely manner. Polite stuff. Highly satisfied! More

06/09 2014 CORVETTE OIL CHANGE 25K SERVICE ENGINE LIGHT PROBLEM SERVICE ADVISOR HATHER HAD NO IDEA HOW TO HANDLE CUSTOMER SERVICE FOR THIS 11 YEAR CUSTOMER TO THIS DEALER SERVICE MANAGER DID NOT RESPOND T PROBLEM SERVICE ADVISOR HATHER HAD NO IDEA HOW TO HANDLE CUSTOMER SERVICE FOR THIS 11 YEAR CUSTOMER TO THIS DEALER SERVICE MANAGER DID NOT RESPOND TO CALLS? REQUESTED BEST SERVICE ADVISOR ANDREW CERVANTES BUT OPERATOR MESSED UP AND DID NOT SUPPLY? More

Great Service Advisor (Henry Palacios) and Service Technicians. Nice waiting area and environment. They provide high quality service. Technicians. Nice waiting area and environment. They provide high quality service. More

The service was good but this is the second time my truck was scratched. It’s sad to say that I rely on the services being performed on my truck but don’t appreciate that when my truck gets scratched. Nobody was scratched. It’s sad to say that I rely on the services being performed on my truck but don’t appreciate that when my truck gets scratched. Nobody shares or informs me of these occurrences. 😟😣😖😫😩 I also had to go back and ask for my wheel lock . More

I complained about some rattling noise but it wasn’t fixed. The mechanic checked and couldn’t hear the noise, and i was reminded that he has 25 years of experience so he must be right. fixed. The mechanic checked and couldn’t hear the noise, and i was reminded that he has 25 years of experience so he must be right. More

Convenient, appear competent. There seemed to be a discord between some of the service reps, but I chose to ignore that. There seemed to be a discord between some of the service reps, but I chose to ignore that. More

They were very helpful with my first oil change and other stuff They were ve other stuff They were ve More